Joy Whittle
Experienced Certified Home Health Aide
Lehigh Acres, FL 33936
************@*****.***
To secure a position offering an employer my expertise in Customer Service. Authorized to work in the US for any employer
Work Experience
Caregiver
COMFORT KEEPERS HOME HEALTH CARE - Fort Myers, FL
January 2017 to March 2020
Assisting with personal care: bathing and grooming, dressing, toileting, and exercise. Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands. Phlebotomist/ Medical Lab Assistant
Lehigh Regional Medical Center - Lehigh Acres, FL
2016 to 2017
Skillfully using venipuncture draw blood for testing. Assist with the processing of specimens. Medical Records Representative
Lee Home Health Services - Lehigh Acres, FL
2015 to 2016
Gather patient information by collecting demographic information from a variety of sources, interacting with physicians' offices, retrieving
Information from printer. Maintain patient confidence by keeping patient Records information confidential.
Personal Support Worker
Home Instead Senior Care - Etobicoke, ON
2014 to 2014
Canada
Assisting clients with activities of daily living while living in their home. Personal Support Worker
Home Instead Senior Care
2014 to 2014
Home Care Assistance Toronto/York ON Canada
Home Instead Senior Care Etobicoke ON Canada
Assisting clients with activities of daily living while living in their home. Personal Support Worker
Revera Health Services - Burlington, ON
2010 to 2014
Community personal support worker, assisting clients with their daily activities. Personal Support Worker
Private Home Care
2006 to 2010
Assisting clients in personal hygiene and activities of daily living. Personal Support Worker
Private Home Care - Lehigh Acres, FL
2008 to 2008
33936
Laboratory Patient Technician
MDS Laboratories - Toronto, ON
2002 to 2003
Responsible for patient care within the laboratory. Receptionist / EKG / Phlebotomist
Dynacare Laboratories
1992 to 1993
Performed the role and responsibilities of an Electrocardiogram / Phlebotomy technician Managed a Laboratory, preparing specimens for safe and proper transportation to the main laboratory for testing.
Education
Certificate in Medical Assistant
ABM University T.S. - Lehigh Acres, FL
June 2017 to August 2017
Certificate in Home Health Aide
Horizon Health Institute - Fort Myers, FL
March 2015 to June 2015
Medical Laboratory Technician
Robetech Institute Inc
1995
Robetech Institute Inc. Toronto - Toronto, ON
1992
High school diploma in Honour Graduation
Newtonbrook Secondary School - Toronto, ON
January 1976 to June 1977
Skills
• Care Giver
• Home Health
• Phlebotomy
• Home Care
• Laboratory Experience
• Venipuncture
• Vital Signs
• Meal Preparation
• Hospital Experience
• Patient Care
• Senior Care
• Medical Records
• Food Preparation
• Medical Office Experience
• Laundry
• Experience Administering Injections
• Clerical Experience
• Epic
• Microsoft Word
• Medical Scheduling
• HIPAA
Languages
• English - Expert
Certifications and Licenses
CPR/First Aid
Assessments
Customer focus & orientation — Highly Proficient
March 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Call center customer service — Familiar
March 2021
Applying customer service skills in a call center setting Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.