Guest Service Fast-Paced
Resume:
Diu - India
VINAY KUMAR
LALSINGH GAUTAM
BARTENDER
***************@*****.***
WORK EXPERIENCE
FAIRMONT MUMBAI(PRE-OPENING) OCT 2024 - T I LL DATE BARTENDER
Prepare and serve alcoholic and non-alcoholic beverages in accordance with company recipes and presentation standards.
Deliver exceptional guest service by engaging guests, suggesting beverages, and personalizing service.
Maintain cleanliness and hygiene of bar area, tools, and equipment according to HACCP and luxury hotels sanitation standards.
Ensure accurate cash handling, POS transactions, and inventory reconciliation. Promote and upsell premium beverages, wine packages, and cocktail specials to maximize revenue.
Comply with responsible alcohol service policies, age verification procedures, and guest safety protocols.
Collaborate with Bar Supervisor and Bar Waiters to ensure seamless bar operations and guest satisfaction.
Participate in regular bar trainings, cocktail demos, and safety drills as per SOP. Resolve guest complaints or concerns promptly and professionally, maintaining high service standards.
Delivered exceptional service in a fast-paced,high-volume beachside bar environment catering to both domestic and international guests.
Expertly balanced speed and accuracy in drink service during rush hours,festivals,and live music nights.
PROFILE
PASSIONATE AND SKILLED BARTENDER WITH A PROVEN RECORD OF CRAFTING PREMIUM COCKTAILS AND DELIVERING EXCEPTIONAL GUEST EXPERIENCES. CURRENTLY ASSOCIATED WITH FAIRMONT MUMBAI, ONE OF INDIA'S LEADING LUXURY HOTEL BRANDS. THRIVE IN FAST-PACED, MULTICULTURAL ENVIRONMENTS AND COMMITTED TO PROVIDING HIGH-END HOSPITALITY WITH PRECISION, ELEGANCE, AND TOP-TIER SERVICE STANDARDS. SEEKING OPPORTUNITIES WHERE EXCELLENCE AND GUEST SATISFACTION ARE THE CORE VALUES. EUROPEAN BARTENDING
SCHOOL - NEW DELHI
FEB 2024 - MARCH 2024
NIRMALA MATA HIGH
SCHOOL - DIU
2007 -2018
GOVERNMENT
TECHNICAL SCHOOL - DIU
2017 - 2018
EDUCATION
EXPERTISE
ENGLISH - FLUENT
LANGUAGE
20/04/2002
U4525066
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in https://www.linkedin.com/in/vinay-
kumar-gautam-51299a23b
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NOAH BEACH ESCAPE - GOA MARCH 2024 - OCT 2024
BARTENDER
Crafted and served a diverse range of cocktails,mocktails,and local Goan beverages,ensuring consistency and quality in every drink.
Assist bartenders in beverage preparation, garnishing, and glassware setup to maintain efficient workflow.
Support daily bar setup and breakdown, ensuring all bar stations are fully stocked and operational.
Clean and sanitize bar equipment, utensils, and work areas in compliance with health and safety regulations.
Replenish beverage stations, ice wells, garnishes, and supplies throughout the shift. Transport and organize bar stock from storage areas, maintaining inventory rotation and accuracy.
Ensure smooth bar service during peak hours by anticipating bartender needs and guest flow. Handle glassware carefully, maintaining par levels and minimizing breakage. Adhere to cruise line grooming standards, uniform protocols, and professional conduct expectations.
Participate in onboard training programs, safety drills, and bar knowledge sessions regularly. Communicate effectively with team members and supervisors to maintain seamless guest experience.
GUEST SERVICE & HOSPITALITY
FOOD & BEVERAGE SERVICE
FINE DINE EXPERIENCE
MIXOLOGY & CRAFT COCKTAILS
WINE & SPIRIT KNOWLEDGE
TEAM TRAINING & LEADERSHIP
UPSELLING & GUEST ENGAGEMENT
POS SYSTEM & ORDER
MANAGEMENTS
STRONG COMMUNICATION
HACCP & FOOD SAFETY
FAST-PACED AND MULTICULTURAL
ENVIORNMENT PLAYER
BAR SETUP & PRE-OPENING
EXPERIMENCE
HINDI - MOTHER TONGUE
GUJARATI - FLUENT
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