Patient Access Insurance Verification
Resume:
LAWFIELD JALLAYU
CONTACT
Nashville, TN 37211
********.*@*******.***
PROFILE
Detail-oriented healthcare professional with experience in registration and insurance verification in high-volume hospital settings with a proven ability to manage complex administrative workflows while ensuring accuracy and confidentiality. Adept at liaising between patients, providers, and insurers to resolve issues and improve patient’s satisfaction.
EDUCATION
AUGUST 2018 • PRESENT
Northern Kentucky University
Tennessee State University
Health Information Management
KEY SKILLS
Customer Communication
Appointment Availability
Quality Control
CERTIFICATIONS
Epic Systems & Hospital Workflow
Patient Access & Revenue Cycle
Management
Compliance & Patient Privacy
Communication & Patient
Interaction
EXPERIENCE
PATIENT ACCESS REPRESENTATIVE • APRIL 2024 – MAY
2025
Trinity Healthy • Des Moines, IA
Utilize health systems to efficiently manage patient registration, scheduling, and insurance verification, optimizing workflows and ensuring accurate, timely processing of patient information. Act as a liaison between patients, healthcare providers, and insurance companies, facilitating seamless communication and addressing concerns to improve patient experience and care continuity. SHIPPING CLERK • JULY 2021- OCT. 2023
Kaman Power Fluid • Louisville, Ky
Prepare and process shipping orders, ensuring accurate labeling, documentation, and carrier selection. Verify outgoing shipments against invoices or orders to maintain accuracy. Coordinate with carriers for pickups and track shipments to confirm delivery. Maintain inventory records and update shipping logs for traceability. Ensure compliance with company policies, safety regulations, and shipping standard
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