Administrative Assistant Front Desk
Resume:
Virginia Caroline Smith
Administrative Assistant & Accounting Representative
My ambitions are to join a GREAT TEAM of professionals where my advanced skills can be used to reach daily needs and goals for the Company.
Experience
Education
2024 - 2025
Administrative Assistant Specialist
Memphis International Airport Development Department
Played a crucial role in supporting office operations by managing schedules, organizing files, and ensuring smooth communication within the team. Scheduled meetings in Outlook for four managers/directors and the rest of the team members. Handled incoming calls, emails and correspondence, directing inquiries to the appropriate personnel. Maintained filing systems ensuring that documents are organized and easily accessible. Responsible for taking Staff Meeting minutes weekly and coordinate logistics for meetings and events. Monitoring inventory levels of office supplies and place orders as necessary to ensure the office runs smoothly. Responsible for handling all of the team members travel expense reports and getting them to our Procurement Department for approval.
2023
Front Desk Receptionist Diagnostic Imaging
Unlocking and opening office and preparing for daily patients. Responsible for greeting and checking in patients at the front desk. Keeping all patient records confidential according to the HIPPA Regulations. Scanning patient ID insurance cards and doctor’s orders. Remittance of copay or complete payment for visit in cash or credit card form. Making sure patient gets handed off to the appropriate MRI TECH responsible for doing their procedure. Closing and locking up office.
2021 - 2023
Accounts Payable Exception Specialist Mode Transportation
Doing research on vendor invoices to resolve problems so carrier can be billed correctly. Working 150-200 exceptions daily. Paying vendor invoices. Notifying through emails or IRB2 our IBO’S (Independent Business Owners) of any issues that could delay payment to carriers and working closely to them to resolve. Creating spreadsheets in excel. Working as a team player with co-workers.
2015 – 2021
General Administrative Assistant Motion Industries
Arranged letter and parcel deliveries in collaboration with courier services. Manage Incoming and outgoing mail, packages and faxes. Organized and updated filing systems, keeping records easily retrievable. Answered all Incoming calls and delivered to appropriate inside salesperson as well as taking messages and delivering to the appropriate person. Ordered office supplies and kept them organized.
1989 – 2007
Collections Representative Pacer Stacktrain/APL Transportation Services
Resolved client billing problems by collecting direct payments and setting up payment plans. Rescued accounts receivable delinquency with good customer relation skills and expert knowledge of payment options. Handled inbound and outbound collection telephone calls with consistent service quality. Received payments and posted amounts paid to customer accounts. Educated customers about the terms of contracts and payment requirements. Always willing to work with other collectors and departments as a team player. Experience with Excel and Word. Served on several Quality Teams to establish different and better work resolutions for the Company. Attended Diversity Training Classes as well as Dun & Bradstreet forums to establish a better understanding of Today’s Corporate Business.
1984 - 1989
Fogelman College of Business
University of Memphis
Skills
Teamwork
Organization
Attention to Detail
Extreme Research Abilities
Outlook, Excel and Word (not advanced)
Problem-Solving Skills
Contact
1357 River Ridge Drive
Collierville, Tn
*********@*******.***
1
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