NICOLE GRIZZARD
**** ***** ****** ****, *******, VA 23847 C: 434-***-**** *******@*****.***
Background
Fully credentialed Certified Coding Associate with over 16 years experience in the medical field. Proven record of reliability and strong ability to establish rapport with patients, employees, management, and staff. Detailed oriented with extensive experience performing clerical duties in a busy clinical setting. Skilled in maintaining records in accordance with established procedures and legal guidelines, 15 years of experience in hospital Emergency, Ancillary,ROP, Dialysis,.I am certified in both ICD 10 and CPT and familiar with commercial and private insurance.
Skill Highlights
HIPPA Compliance ICD910 /CPT Coding Knowledge Anatomy/Physiology knowledge Remote Coding experience 3M Encoder experience Electronic Medical Record Software (Cerner/Citrix/HPF) As400/HMS powerchart and meditech software experience Data entry/abstractor Team Player with positive attitude as well as a strong critical thinker who works well independently. Deadline Driven / Proficient in reviewing scanned documents for accuracy and deficient accounts that are pending unbilled.
Medical Records Specialist
Virginia Department of Corrections/22nd Century Technologies-contract
July 2024-April 2025- Provided administrative support to a medical center, hospital, or clinic.
Managed, prepared, and retrieved patient charts and records to ensure accuracy for billing purposes or to provide essential data to clinicians.
Organized and maintained health information both in paper files and in electronic systems. Checked data for accuracy. Scanned paper documents into the electronic data base.
Coder Resolution Specialist
Parallon HCA Healthcare Nashville,TN
Aug 2022-Aug 2023- Verified accuracy of assigned CPT codes for error prone procedures, verified the diagnosis coding accuracy for error prone encounters, validating discharge dispositions. Reviewed for charge and procedure mismatches. Worked with other team members and Revenue Integrity to route and resolve alert edits and assisted with resolution of accounts with HIM coding unbilled reasons that prevented billing.
Sales Associate
VA ABC- April 2022-Oct 2022
Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services-Project a positive shopping experience and act quickly to resolve customer questions and concerns-Checking IDs & observing customers to determine legality of sales-Learn new technology-Maintain store visual presentation according to the VA ABC merchandising
guidelines-Maintain shelf stock & displays to enhance product availability-Operate an electronic POS (point of sale) terminal to include scanning equipment-Perform accurate cashier functions. Assisted customers with loading merchandise as requested-Unload shipments & place stock within the stockroom-Accurately assemble & verify licensee orders-Maintain store safety
Out-Patient-Coder/Unbilled-Specialist/HIM-Medical-Records-Technician/ER-Registrar-CHS-Centralized Coding Services Franklin, TN
Apil 2004 to July 2020 I was transferred to the centralized coding services through CHS with all the same qualifications and coding responsibilities listed below in addition to coding for multiple facilities owned by CHS as needed. Also responsible for communication with management and outpatient departments to obtain any missing documentation, orders, reports needed for accurate coding.
Apr08-Sep14 CHS-Southside Regional Medical Center - Petersburg, VA Interpret medical records to apply ICD 9/10, CPT, and HCPCS codes. Accurately entered diagnosis, procedure codes and patient information into coding and billing software. Demonstrated knowledge of HIPPA privacy and security regulations. Reviewed and corrected outpatient MEU edits on accounts from the unbilled report. Liaison between management and business office via email (Microsoft,outlook) to ensure proper coding and reimbursement. Received coding documentation from EMR(power chart, cerner, hpf,citrix applications) and transferred the documentation into accurate codes using the 3M 360 encoder application.
May 05-April 08 CHS-Southern VA Regional Medical Center - Emporia VA HIM Specialist-Filed patient charts, pulled pt charts for documentation review, scanned documentation as needed, answered the phone, provided patients with their medical records while maintaining complete confidentiality in accordance with organization and legal requirements. Trained for and completed CHS required courses to become an outpatient coder while maintaining my responsibilities as an HIM specialist. Coded emergency room, ancillary, and rop accounts.
Apr 05- May 05 CHS-Southern VA Regional Medical Center - Emporia, VA Responsible for registering patients via HMS/As400 application, ensuring patients were comfortable and informed with the registration process. Worked closely with the Emergency room staff, nursing and physicians to provide accurate communication in the patient care process.
Education and Training
Diploma
Community Health Systems sponsored out- patient coding program
Certifications
Certified Coding Associate (AHIMA)
Relaxation Therapy (Stradford Career Institute)
References
Meloney Mantsch 615-***-****
Russel Murphey 434-***-****
Ladonna Vaughan 720-***-****