Sales Manager Business Development
Resume:
Fairway Independent Mortgage, Mesa, AZ
Sales Manager, November 2019 – Present
• Design and install a forecast order system to streamline new market entrance processes.
• Achieve sales targets and enhance profitability by connecting sales strategy and the company plans with market trends.
• Manage sales teams, develop and implement sales strategies, and increase corporate revenue.
• Maintain orderly, appealing products to generate continual sales.
• Assess and evaluate product returns, supporting consumers in locating alternative items to fulfill requirements.
• Collaborate with retail salespeople to boost sales by improving product presentations and advertising content.
• Report to senior management, handle consumer complaints, and hire new personnel. Union Home Mortgage, Gilbert, AZ
VP Branch Manager, March 2017 – November 2019
• Expanded the business for three years in a row through sales and market development.
• Launched staff incentive sales competitions to promote team morale and overall sales volume.
• Formulated and finalized quotations to close transactions between the firm, vendors, and clients.
• Established relationships with key retail account leadership to upsell vendor alliances.
• Tracked weekly sales to develop senior leadership reports for business development planning. David A Kester
Sales Manager with over 30 years of expertise in strategic sales and business growth. Strong history in defining sales process, implementing strategies, and cutting turnaround time and operational risk by 25%. Executive Professional with experience in building strong relationships with key customers, representatives, and stakeholders, leading teams of up to 40 people, and surpassing production targets year after year. Diverse background in customer retention and satisfaction, budget management up to
$50,000 per month, and advancing the sales cycle of the company. *********@*****.***
kesterdavid
Mesa, AZ 85212
CORE COMPETENCIES
• Direct Sales
• Product Development
• Pricing Strategy
• Conflict Resolution
• Marketing
• Key Account Development
• Sales Management
• Financial Analysis
• Business Development
• Account Acquisition
• Merchandising
• Contract Management
• Forecasting
• Risk Assessment
PROFESSIONAL E X P E R I E N C E
Academy Mortgage Corporation, Chandler, AZ
Sales Manager, April 2012 – March 2017
• Conducted comprehensive training and onboarding initiatives, exceeding predetermined team sales targets and staff retention targets.
• Set sales targets by estimating yearly quotas and projecting projected sales volume for existing and new items.
• Supervised market and correctly adjusted costs depending on supply and demand.
• Managed sales employees and counseled employees based on growth and productivity.
• Designed and executed sales strategy to boost client retention and expand customer base.
• Presented sales, revenue, and expenses reports to management teams. The Lending Company Inc., Phoenix, AZ
Senior Loan Officer, February 2010 – April 2012
• Researched applicants' financial status, credit, and property appraisal to evaluate loan feasibility.
• Obtained pertinent financial information from clients and prepared different loan paperwork.
• Educated customers on loan products and available credit options to promote valuable decision- making.
• Acquired financial information, briefed applicants about loan conditions, and validated credit ratings and financial situations.
Northland Pioneer College, Show Low, Arizona
• Finance.
NMLS
• Certified Mortgage Advisor
EDUCATION
SOFT SKILLS
• Customer Service
• Teamwork
• Process Improvement
• Multi-tasking
• Decision-making
• Project Management
• Organizational
• Client Relationship Management
• Leadership
• Training and Development
• Negotiation
• Emotional Intelligence
CERTIFICATIONS
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