Jeffrey Hale
Professional Summary
Seasoned Network Lead with comprehensive expertise in designing, configuring, and managing LAN/WAN infrastructures, ensuring high availability, performance, and scalability for diverse industries including automotive, healthcare, and financial sectors.
Proven ability to lead teams in troubleshooting and resolving complex network issues across multiple platforms including Cisco routers and switches, Unix, HP-UX, Sun OS, and Windows Server environments.
Extensive experience in firewall management and network security protocols, implementing robust security policies, monitoring traffic, and identifying/resolving security threats in real-time.
Skilled in routing protocols like OSPF, BGP, and EIGRP, with hands-on experience optimizing VLAN, Ethernet, and TCP/IP networks for enhanced data flow and network efficiency.
Expertise in virtualization and cloud technologies, including VMware and cloud access solutions, ensuring seamless integration with existing network infrastructures.
Led network infrastructure upgrades, server replacements, and VOIP cutovers for major clients such as Merrill Lynch and Siemens Automotive, ensuring timely and efficient project delivery.
Managed vendor relationships, collaborating with hardware, software, and ISP vendors to successfully install, configure, and maintain network systems tailored to client needs.
Designed and implemented disaster recovery plans and network backup solutions, meeting compliance standards and ensuring data integrity and availability in case of outages.
Proficient in overseeing network capacity planning and optimization, conducting regular performance analysis to accommodate future growth and ensure smooth operations.
Mentored and trained junior network engineers, providing guidance on complex LAN/WAN configurations, routing protocols, and network troubleshooting to build a knowledgeable and self-sufficient team.
Education:
Business Administration, Pepperdine University, Malibu California
Technical Skills:
Checkpoint. Cloverleaf, Inc.
Cisco PIX firewall administration/routers/switches
Cisco related configurations single or stacked utilizing Gigabit
Ethernet and 100 MB uplinks
Sniffer Technologies Distributed and Portable
Windows XP/2000/2003/NT/Server
Sun OS
IBM-AIX
HP-UX
UNIX
EMC backup system and Tivoli
Visio
VERITAS
LAN/WAN
TCP/IP
DNS and routing protocols
Marimba
Active Directory
Firewalls
Routers
VLAN
CCNA
Router protocols
EIGRP
OSPF
STP
BGP
Active Directory
Professional Experience:
LGK Computer Consulting and Webhosting Oct 2002 to Present
Network Team Lead
Provide webhosting and security consulting.
Small – medium size business consulting, network setup and maintenance.
Review, analyze, evaluate and make recommendations regarding new and emerging technologies, platforms and services, advising and implementing as needed.
Configured and maintained LAN/WAN infrastructure, ensuring high availability and optimized network performance.
Supported day-to-day network operations, focusing on troubleshooting and resolving complex LAN/WAN issues.
Performed regular monitoring of network performance, implementing necessary adjustments to ensure minimal downtime.
Documented network configurations, providing clear, organized records of all LAN/WAN infrastructure changes.
Provided system administration for Oakland Regional Hospital and several medical billing companies. Interfaced and networked all onsite computer equipment including large file print and application servers and one UNIX interface box.
Set up and maintained all routing, switching and frame relay needs, Including Cisco routers and switches, SOHO routers
Led network performance tuning efforts, focusing on improving WAN optimization, load balancing, and redundancy strategies.
Managed vendor relationships, particularly regarding LAN/WAN-related hardware, ensuring timely support and delivery of services.
Mentored junior network engineers, providing practical knowledge transfer related to LAN/WAN configurations and troubleshooting.
Supported cloud access technologies, ensuring smooth integration of cloud services with the existing LAN/WAN infrastructure.
Technical liaison for client with BCBS, Staff and all other medical billing
Provided specialized service of time clock set up through TCP/IP interface for several corporations.
Thru contract replaced and renewed servers and training PC’s for most southeast Detroit and northwest Ohio area Blockbuster stores over a three-month period. Repaired or replaced POS if needed.
Installed RIB boards on CISCO Corp. IP telephony network servers in Southfield, MI main office.
Provided server support and network implementation for Southeast Michigan Holiday Inn and Extended Stay America hotel chains
Monitored firewall logs and traffic, identifying and resolving security threats and anomalies in real-time.
Implemented firewall rules and policies, ensuring compliance with organizational security standards.
Troubleshot firewall-related issues, ensuring smooth network traffic flow while maintaining strict security protocols.
Contract with Southland Corp. (7/11) complete store network, server, POS and training station setup and installation for Southeast Detroit and Northeast Ohio stores
Recent completion as principal tech at Merrill Lynch VOIP cutover
Advanced Network Systems Jun 2011 to Jun2017
Third level network team lead
Charter school Network virtualization, using VMware 6.0 .200 host average per district
Installed VPN metro links at all locations, dedicated access between local mail and Google mail migration from exchange servers at all sites.
Oversaw upgrades of routers, switches, and firewalls, ensuring alignment with network performance goals.
Performed diagnostics and troubleshooting on WAN links, switches, and routers to resolve network issues efficiently.
Ensured adherence to security protocols within the LAN/WAN infrastructure, preventing unauthorized access and mitigating potential threats.
Implemented network capacity planning for future scaling, aligning with organizational growth and third-party objectives.
Daily conferences to monitor people facing applications, feedback on local system admin issues
Port forwarding to allow security camera monitoring via various mobile devices for school administrators
Worked with ISP and hardware, software vendors to sequentially install, configure and go live at all sites
Customer contacts dealt with thorough inspection of their individual and group needs.
Network analysis for current and future bandwidth requirements and optimization for applications involved.
Disaster recovery and backup plans were fully compliant and implemented meeting or exceeding all federal requirements for data and hardware.
Managed routing protocols (such as OSPF, BGP) to ensure efficient data routing across the network.
Performed regular router updates and firmware upgrades, ensuring routers are equipped with the latest features and security enhancements.
Completed project within specified timeframe.
Many diverse technologies were streamlined, throughput maximized.
Ford Motor Credit Apr 2002 to Oct 2002
Network Security Administrator
Install Real Secure client across Ford International network
Liaison with appropriate departments for DNS team, router team to implement the security software
Installed 2000 nodes to monitor all ingoing and outgoing IP traffic
Lead on installation of Sun OS, IBM-AIX, and HP-UX implementation. Project completed on time and within budget
Exhibited excellent problem solving and debugging capabilities throughout project implementation
Utilized EMC backup solutions
Worked with hardware and software vendors to customize installation to client specifications
Visio for network layout
Utilized web sphere for IBM applications
Schoolcraft College Mar 2001 to Apr 2002
Network Administrator
System administrator for windows NT/2000 and HPUX environment
Responsible for DNS & DHCP across a switched and routed network
Liaison for internet and web access for college
JRUN and Serverlet Exec with interface between college website and students for online registration.
Member of project to switch from telephone to online registration
File and print server administrator
Server administrator of three HP 9000 700/800 series including database and web interface.
HP net servers with Windows 2000 exchange 5.5
Access and SQL databases
Used Visio
Tivoli configuration admin
Full burst T1s, routed with Checkpoint firewall, VLANs on NEC switches
Siemens’ Automotive Oct 2001 to Oct 2003
North American Administrator
Responsible for three Detroit campuses of international automotive supplier.
Supported and maintained LAN and WAN infrastructure, including radius servers and Cisco routers
Provided Unix Expertise on Sun Enterprise Servers and Workstations
Maintain LAN, file servers, backups/restores, application servers
Provided help desk expertise along with Unix application and Admin support
Assisted all departments in developing standards for Unix System
Implemented, tested Microsoft NT environment including exchange, SQL server, terminal server, excel, word, access and outlook, 360 server environments on LAN
Liaison with Oracle DBA using oracle 7&8
Supported approximately 400 user development atmosphere, HP-UX and SUN OS, and NT on desktops for 1200 users
Supported UNIX, NT ANX climate
Supported and maintained ANX network connectivity for development group
Provided team lead on bandwidth requirements and SMS 2.0 implementation on three AG sites
Utilized EMC backup system and Tivoli
Maintain file and print service, including scanners and plotters
Visio for network design
Utilized VERITAS volume manager across network
Detroit Edison Southfield Service center and Downtown Detroit Corporate Headquarters Oct 1999 to Jun 2001
Network Administrator
Responsible for administration of NT environment, 30 UNIX HPUX development boxes.
Maintain NT and UNIX O/S, installation of upgrades and patches
750 users in development environment
LAN and WAN administration.
Responsible for administration of servers and workstations.
Backup and restoration of files.
Reloading of workstations with ghost according to corporate guidelines
Planning and load balancing of network
Continuous update of file and application servers with development programs
Migrating NOVELL network into NT network achieving interoperability between both operating systems and server and client server network
Maintain file and print service, including scanners and plotters
Performed desktop support for oracle 6&7, including tools, forms, and reports
Developed registry tool for switching between oracle registry keys
SDRC, Inc. Jun 1999 to Sep 1999
Implementation Engineer
Responsible for four programs migrating Ford Motor suppliers into ANX environment, setup and trouble shoot at the supplier site.
Four types of UNIX, integration with IDEAS, Metaphase and CAD/CAM applications
Support the CAD/CAM engineers
Certified through Ford Motor Company in seven categories of CAD/CAM/PIM