North Carolina Team Lead
Resume:
C O N TACT
************@*****.***
Jacksonville, North Carolina 28540
phone
address
C A R E E R O B J E C T I V E
Results-oriented professional experienced in driving operational excellence and business growth. Proven track record of inspiring and leading high-performing teams to exceed targets and customer expectations. Experienced in developing and executing strategic plans to optimize workflow and improve processes.
E D U C ATION
Expected Graduation October 2023
GED
Penn Foster, Online
E X P E R I E N C E
March 2023 - Present
Team Lead Of Hard-Lines
Walmart, Jacksonville, North Carolina
October 2022 - March 2023
Team Lead Of Entertainment
Walmart, Jacksonville, North Carolina
October 2021 - October 2022
Team Lead Of Seasonal
Walmart, Jacksonville, North Carolina
October 2020 - October 2021
Team Lead Of Home-Lines
Walmart, Jacksonville, North Carolina
Communicated work goals and deadlines to
employees to increase productivity and meet
project benchmarks.
•
Assisted in the recruitment and onboarding of new
team members.
•
Delegated tasks to team members according to
project requirements and employee strengths.
•
Assisted in the recruitment and onboarding of new
team members.
•
Communicated work goals and deadlines to
employees to increase productivity and meet
project benchmarks.
•
Delegated tasks to team members according to
project requirements and employee strengths.
•
Communicated work goals and deadlines to
employees to increase productivity and meet
project benchmarks.
•
Delegated tasks to team members according to
project requirements and employee strengths.
•
Assisted in the recruitment and onboarding of new
team members.
•
Delegated tasks to team members according to
project requirements and employee strengths.
•
Assisted in the recruitment and onboarding of new
team members.
•
TEAM LEAD
A M A N D A H U F F M A N
June 2017 - October 2020
Supervisor Of Toys
Walmart, Jacksonville, North Carolina
June 2016 - June 2017
Department Supervisor Of Cosmetics
Walmart, Jacksonville, North Carolina
June 2011 - June 2016
Department Supervisor Of Domestics
Walmart, Jacksonville, North Carolina
November 2010 - June 2011
Sales Associate
Walmart, Jacksonville, North Carolina
Communicated work goals and deadlines to
employees to increase productivity and meet
project benchmarks.
•
Delegated tasks to team members according to
individual strengths.
•
Organized workflow tasks to prevent downtime and
production gaps.
•
Set performance goals for staff members and
helped teams meet important deadlines.
•
Ensured compliance with company policies,
procedures, safety regulations, labor laws.
•
Developed comprehensive training plans and
programs to equip employees with necessary
skillsets for success.
•
Collaborated with other departments across the
organization to facilitate cross-functional projects.
•
Coordinated daily activities to ensure timely
completion of tasks within established deadlines.
•
Delivered excellent customer service, driving quality shopping experiences.
•
Assisted in developing strategic plans that align
with short-term objectives as well as long-term
goals.
•
Met merchandising standards by keeping store
stocked and products faced.
•
Encouraged customers to make additional
purchases and suggested relevant items.
•
Operated cash register and POS to handle
purchases, refunds, and exchanges for customers.
•
Maintained inventory records for restocking
purposes.
•
Performed cleaning tasks, keeping store neat and
organized.
•
• Used product knowledge for handling objections.
Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
•
Maintained up-to-date knowledge of store policies
regarding payments, returns, exchanges and
security practices.
•
Handled customer complaints and inquiries in a
courteous and efficient manner.
•
Promoted benefits of store credit cards and
customer loyalty programs.
•
• Greeted customers warmly and offered assistance.
Cultivated relationships with new and existing
customers to drive sales.
•
S K I L L S
• Operational Efficiency and Safety
• Task Monitoring
• Employee Evaluation
• Team Monitoring
• Performance Improvement
• Workplace Safety
• POS Transactions
• Shipment Processing
C E R T I F I C ATIONS
• Forklift certification
R E F E R E N C E S
References available upon request
Contact this candidate