Entry-Level Office Manager

*

DIANA M. MALDONADO

956-***-**** Cell

*** *. ***** ****** ****

Edinburg, TX 78539

******@***.***

EDUCATION

Walden University

Master of Science Accounting with CPA emphasis.

Graduated August 25, 2019

Bachelor Certificate: Managerial Accounting

The University of Texas Rio Grande Valley – Edinburg, TX Bachelor of Business Administration in Accountancy Graduated December 16, 2017

EXPERIENCE

Rick’s Paint and Remodeling

November 2015 – Current

Accountant/Office Manager 40+ Hours – Full-Time

• Manage accounts payable and receivable including cash deposits and withdrawals.

• Manage all Accounting and Financial Information (According to G.A.A.P. and Sarbanes Oxley)

• Draft/complete relevant project documents including contracts, change of orders, payment applications, RFIs, purchase orders, transmittals/submittals, lien waivers, and bid proposals.

• Organize proposals, ranging in value from $1k to $1m.

• Oversee daily office operations, order supplies, answer phones, aid in lead to maintain communication with clients and subcontractors.

• Scheduling of site labor workers on a daily and weekly basis.

• Administer HR functions: interview personnel, offer and explain medical and dental benefits, worker’s compensation, process weekly payroll, and insurance (liability/auto).

• Assist Owner and Estimating in all aspects of organization.

• Submit permit applications for new projects as well as handle scheduling of inspections and updated all permits per jobs as needed.

• Complete weekly Dept of Labor Wage and Hour Division forms (OMB 1235-0008).

• Knowledgeable of HUB and Governmental policies and procedures

• Contract development and oversight and OSHA Compliance.

• Assist in administrative capacity and support budget, logistics and procurement, human resources, and records and file management.

• Use different software packages including word processing, spreadsheets, and databases.

• Develop, maintain and prepare reports and office records. Texas Department of Agriculture

August 2013 - October 2015

Program Review Specialist (PRS)/Auditor IV Pay Grade 19, Pay Tbl. 1B 40 Hours – Full-time

• Case Management approach, develops, documents and support case management records by utilizing an online case management system.

2

• Managed/evaluated Memoranda of Agreements - compliance with federal, state policies and procedures

• Conducted administrative monitoring reviews, reviewed all internal controls and documentation for performance grading of viability, capability and accountability reporting on financial statements

• Notified sponsors/providers of required corrective actions plans (CAP). Evaluated and approved CAP for compliance and/or recommended adverse action up to and including contract termination.

• Made training recommendations and/or required training for deficiencies as proper.

• Investigated complaints, evaluated audit issues, appeal documentation, and testified at appeal hearings.

• Resolved claims, advances, and reimbursement issues.

• Complex technical help training, for statewide reporting systems.

• Submitted correct/timely reports of contract management and monitoring of other field activities.

• Attended Development and implementation of F&N procedures and standards for TDA Follow all TDA safety guidelines/procedures and

• ethics requirements.

• Adhered to work schedules, outreach activities, helped with special projects, and presentations

• Conducted examinations to ensure proper reporting of income and expenses of individual and business taxpayers using financial and other investigative methods.

• Examined accounting systems and records including computerized accounting and financial information systems which reflect a variety of complex financial operations.

• Interviewed taxpayer or their representatives to explain the accounting and other issues involved and the applicability of pertinent tax laws and regulations. Texas Department of Motor Vehicles

January 2012 - July 2013

VTR Operation Specialist III 40 Hours – Full-Time

•Provided quality customer service to the public, county tax offices and industry stakeholders regarding title and registration application requests and customer inquiries for Tx. DMV information, services, policies, procedures, law, rules, and regulations.

•Communicated to aid the public, government entities and industry stakeholders in person, by telephone

(inbound/outbound), by e-mail and through correspondence.

•Prepared and edits correspondence for the public and agency stakeholders including government agencies, law enforcement, vehicle dealers and metal recyclers.

•Reviewed, processes and routes mail. Tracks receipt and processing of documents.

•Retrieved information from primary files, mainframe systems and databases to verify against applications, forms and supporting original documents. Enters information into databases and approves or rejects issuance of requested documents.

•Researched information from manuals and electronic resources to resolve complex customer service problems and collaborates with other agencies and divisions to provide information and services to external and internal customers.

•Maintained specialized expertise in Tx. DMV laws, rules, regulations, policies, and procedures to issue temporary registration; NAFTA permits; authorize refunds and corrected title requests and issue credit fee vouchers and bonded title letters.

•Received and processed customer applications and functions as cashier to collect and disperse fees. Balance daily receipts and assigned inventory, reconciled discrepancies and prepared financial reports.

•Participated in team meetings to contribute to the development of best practice procedures.

•Processed customer apportioned registration in-person, by telephone and through the Tx. IRP online application. 3

•Frequently collected, delivers, or moves computer equipment, mail, files, license plates, records or other items weighing up to 50 lbs. each.

•Performs other job-related duties as assigned.

Magic Valley Concrete

January 2010 – December 2011

Controller 40-Hours – Full-Time

• Managed all the financial operations for the company, advising and providing analytical reporting of monthly financial statements

• Responsible for all aspects of supervisory work, such as coordinating and planning work; setting and adjusting priorities; and prepared

work completion schedules

• Represented the organization in meetings and conferences on subjects in all areas of the accounting process, Accounts Payable, Accounts

Receivables, Payroll, Collections processes, bank and credit card reconciliations and reporting

• Served as lead in all external financial audits

• Provided expert advice to department heads in preparing monthly, quarterly, and annual reports, including Payroll, Sales, and Comptroller Tax reports

• Used Command Alcon for inventory keeping and re-ordered raw materials

• Assignments were complex in nature and required research, established objectives, and outlined procedures to achieve departmental goals

• Work performed in accordance with applicable standard, rules, regulations, laws, and procedures; Sarbanes Oxley

(SOX) internal control and GAAP compliances.

• Worked independently and reviewed all occurrences or changes in conference situations with both owners for soundness of conclusions and recommendations, always ready to implement changes or upgrades as necessary

• Responsible for procuring Employee Benefits for 411 employees, including Workmen's Compensation Package, and write-up reports for any accidents on the job.

Amistad Business & Tax Services

July 2008 – December 2011

Tax Manager 40-Hours – Full-Time

• Supervised all aspects of coordinating and planning work; setting and adjusting short or long-term priorities; and preparing work completion schedules to deliver a full range of tax services in compliance with laws and regulations within timeframes

• Build relationships and interacted with clients to provide excellent planning, and consulting expertise

• Reviewed complex income tax returns and identified and mitigated tax risks

• Assessed accounting staff performances and improved processes by developing or implementing best practices.

• Provided expert advice to individuals, businesses, communities, organizations, and other public agencies for developing and implementing policy and procedures to build their foundation

• Provided analytical support on problem solving solutions to the public general on tax planning and business development programs

• Represented the organization in meetings and conferences on subjects related developing and delivering high quality business training that were responsive to the needs of the business, which included: Business Plans, Accounting Setup services, Payroll and Comptroller, state, and federal monthly/quarterly/annual tax payments

• Research for grants available and provided technical writing for arena of businesses. Tropical Texas Behavioral Health

September 2007 to June 2008

4

Accountant 40 Hours – Full-Time

• Managed all the financial operations for the company, advising and providing analytical reporting of monthly financial statements

• Responsible for all aspects of supervisory work, such as coordinating and planning work; setting and adjusting priorities; and preparing work completion schedules

• Represented the organization in meetings and conferences on subjects in all areas of the accounting processes

• Served as the lead for external financial audits, aiding and information, as requested to Federal or State auditors.

• Prepared accounting closing entries at year-end, amortization, depreciation, debt schedules and future budget and forecast reporting.

• Analyzed and provided expert advice on financial statements unusual patterns or fluctuations, resolved any discrepancies

• Prepared monthly, quarterly, annual, and interim financial statement reports for assigned funds; managed A/P, A/R,

• Payroll and Client Trust funds, Bank reconciliations, prepared Requests for Funds (RFF's) for Federal, State and Local grants and recorded related receivables and deferrals

• Completed any other related duties as assigned by the Chief Financial Officer • (CFO)

• Used Anasazi Fiscal System (AFS) to request drawdowns from D.A.D.S • grants

• All work performed in accordance with applicable policies and procedures, standards, rules, regulations, and laws applied to us by (GAAP, OMB, and Sarbanes Oxley)

• Worked independently and alongside the CFO in conference situations for soundness of conclusions and recommendations made to the Board of Directors

• Procured Employee Benefits of Workmen's Compensation and 401K Plan for 389 employees

• Conducted research and investigations for proper verbal and written reporting. OTHER JOB-RELATED EXPERIENCE:

Financial Administrator

Food Bank of the RGV, Inc

January 2005 to September 2007 40-Hours - Full-Time Responsible for: Operations Department, maintaining the Administration, Warehouse and Product Recovery area. Supervise (27) full time and (3) part-time employees. Responsible for Human Resource information and conducted regular monthly meetings to update information on benefits and new employee introductions. Did Payroll on a bi- weekly manner and prepared Quarterly Reports, (i.e.: 941’s & TWC) reports. Investigating all accident reports and keeping professionally written reports of incidents. Responsible for the General Ledger accounting and GAAP principals, record all disbursements, expenses, deposits on accounting software (Navision) and QuickBooks Pro. Prepare individual and consolidated balance sheets, profit, and loss statements. Analyze Accounts Receivables aging reports for collection purposes and prepare monthly statements for agencies. Analyze Accounts Payable. Prepare data for Annual Audit. Prepare monthly Request for Funds (RFF’S) on Grants. Maintain drawdown schedules on all grants. Prepared Proposals and/or Qualifications, (RFP’s, RFQ’s) interpreting and applying of policies and regulations for procurement of Good and Services. Prepare financial information for Board of Director’s meetings. Effectively work with a variety of individuals and groups. Took the lead in procuring the best organization Employee Benefits for the company, including the workers’ compensation package. Customer service was a priority on this job. (Contact Name: Noemi Castaneda 956-***-****). Accountant

Empowerment Zone/SCIC

January 2003 to January 2005 40-Hours Full-Time

Performed monthly, quarterly, and year-end financial reports for department, as necessary. Served as a Center RMTS contact and as a MAC Financial preparer. Assists in preparation of various type of cost reports. Assisted in the preparation of the CAM cost report. Assisted with special projects. Assisted in preparing financial schedules. Assisted 5

with the annual financial audit. All worked I performed in accordance with all applicable policies and procedures, standards, rules, regulations, and laws, with independence and we reviewed in conference situations for soundness of conclusions and recommendations were made. Worked under general supervision of the Cost Accounting Supervisor. Customer Service Representative-Internship

USDA Rural Development

May 2002 to December 2002

Helped prepare mortgage loan paperwork and run credit reports and made sound decision on HUD/FHA loans approvals. Ran title reports on titles. Prepared closing, and obtained signatures as needed for our customers. Mortgage Loan Processor

Green Tree Servicing / Conseco finance Servicing Corp. McAllen, TX May 1998 to April 2002

Mortgage loan processing for HUD/FHA residential/commercial loans, conducted title searches and obtained appraisals reports as needed. Arranged time for closing with our customers. Obtained all signatures and provided copies to clients. Personal Banker & Account Specialist

Wells Fargo Bank

January 1981 to January 1998

Worked for 14 years in Banking, started in Bookkeeping entering all journal entries manually., Moved to Supervisor in the IT Department, captured all cash-letters and was responsible for downloading information: ACH, EFT, IFT's, processing all incoming checks, transferred to the Federal Funds Investment Portfolio and Wire Transfers, securing all funds on a timely basis. and making journal entries. Research all miscellaneous outages and fraud. Transferred to the New Accounts Department, providing great customer services, and introducing new products. Finally, moved to Administrative Assistant, to the President of the Bank. SKILLS

ACCESS (10+ years), DATABASE (10+ years), EXCEL (10+ years), MICROSOFT OFFICE (10+ years), Power-point (10+ years), ACCOUNTING SOFTWARE (10+ years). Peachtree, Great Plains, QuickBooks and most Accounting Software(s). MILITARY SERVICE

US Navy Veteran: Reserved and Active Duty: Served Oct 27, 2000 – May 10, 2011 SKILLS AND CERTIFICATIONS:

Can read, write, and speak fluent English/Spanish. License: Tax Preparer and Consultant (EFIN AND PTIN Certified) Knowledge and Skills:

Efficient with payroll competencies.

Effective communication and people skills.

Knowledge of Payroll tax in a multiple jurisdiction setting.

Advanced to expert knowledge of Microsoft Excel and the Microsoft Office suite.

Ability to work with others in a team environment.

Ability to read, analyze and apply mathematical concepts such as computing rate, ratio, and percentages.

Ability to perform under immense pressure

Ability to learn software programs and system processes with ease

• Strong work ethic with personal drive for success.

Contact this candidate