Quality Assurance Driver's License

KHANYISILE MENDY MHLANZI

PERSONAL INFORMATION

Nationality: South African

ID Number: 860**********

Marital Status: Married

Driver's License: C1

Languages: English (fluent), IsiZulu (Native)

Email: ******.******@*****.***

Phone: 083-***-****, 078-***-****

Location: Macekane area, Empangeni 3880, South Africa

Driver's License: C1

PROFESSIONAL SUMMARY

Manufacturing professional with 8+ years of progressive leadership experience in the FMCG industry, specializing in food production and operations optimization. Proven expertise at Unilever Food Solutions and Sovereign Foods with deep understanding of consumer goods production cycles, regulatory compliance, and quality assurance. Strong technical background in electrical engineering with expertise in machine operations, maintenance oversight, and process optimization. Seeking senior operations or plant management roles to leverage extensive FMCG experience and drive operational excellence through lean manufacturing principles while leading cross-functional teams to achieve world-class production standards and safety benchmarks.

CORE COMPETENCIES

Operations Management: Production planning, inventory management, quality assurance

Team Leadership: Staff supervision, scheduling, performance management,

team building

Project Management: Resource allocation, timeline management, risk

assessment

Safety & Compliance: Safety protocols, regulatory compliance, PPE

management

Technical Skills: Machine operations, maintenance oversight, electrical systems

Communication: Stakeholder liaison, presentation skills, conflict resolution

Software Proficiency: Microsoft Word, PowerPoint, inventory management

systems

Process Improvement: Cost reduction, efficiency optimization, FIFO

Implementation

PROFESSIONAL EXPERIENCE

Charge Hand (Supervisor) Sovereign Foods (Hartbees Port) June 2019 - 2020

Ensured all products met quality and food safety standards through rigorous monitoring and inspection

Implemented and maintained good manufacturing practices across the department

Maximized company profitability through production of optimal sales mix strategies

Achieved world-class throughput efficiency standards through process optimization

Monitored and controlled overhead costs within budgeted parameters

Ensured departmental compliance with relevant food safety and manufacturing legislation

Supervised production teams and maintained quality control protocols

Skills Gained: Advanced food safety management and HACCP implementation, budget control and cost optimization strategies, regulatory compliance in food manufacturing environments, leadership in high-pressure production environments, quality assurance systems and continuous improvement methodologies

Project Manager Badelise Civils/Department of Transport 2016 - November 2016

Scheduled projects to meet logical steps and allocated budgeted timeframes to meet deadlines

Determined labour requirements and dispatched workers to construction sites

Conducted project inspections to monitor compliance with building and safety codes

Managed worker hours, attendance and replacement scheduling

Liaised with on-site engineers to ensure project coordination and communication

Ensured proper PPE compliance and safety protocol adherence

Oversaw all working equipment and road signage management

Executed risk control measures to minimize project delays and uncertainties

Skills Gained: Project planning and timeline management, construction industry safety regulations and compliance, multi-stakeholder communication and coordination, risk assessment and mitigation strategies, resource allocation and workforce management, government contract management and regulatory adherence

WIP Coordinator Unilever Food Solutions January 2011 – August 2016

Operated autonomous and universal machines with oversight of mechanical, technical, and electrical functions

Coordinated Work-in-Progress (WIP) activities in manufacturing department and mezzanine floor holding area

Managed timely delivery of raw materials to manufacturing and processed products to packing hall

Supervised hopper loaders and PPT machine drivers across multiple shifts

Participated in planning and production meetings to optimize workflow and resource allocation

Ensured stock availability and implemented FIFO (First In, First Out) inventory management

Managed mezzanine team operations including weekly roster scheduling and attendance management

Served as Safety Representative ensuring compliance with safety protocols

Conducted maintenance oversight for all moving machinery

Performed stocktaking and data capture for 3-shift operations

Skills Gained: FMCG manufacturing processes and production optimization, advanced inventory management and supply chain coordination, multi-shift operations management and 24/7 production oversight, machine operation expertise (mechanical, technical, and electrical systems), cross-functional team leadership and coordination, production planning and workflow optimization, safety leadership and regulatory compliance in manufacturing, data management and reporting systems, lean manufacturing principles and waste reduction

Promoter SAB Isipingo January 2011 - December 2011

Promoted products and brand awareness through customer engagement and sales activities

Maintained product knowledge and provided customer education on product features and benefits

Skills Gained: Brand promotion and marketing strategies, customer engagement

and relationship building, product knowledge development and communication,

sales techniques and persuasion skills

Head Waitress Spur Gateway August 2008 - December 2010

Supervised waitressing staff and coordinated dining room operations

Ensured customer satisfaction through quality service delivery and problem resolution

Managed staff scheduling and training for optimal restaurant operations

Skills Gained: Team supervision and staff management, customer service excellence and conflict resolution, training and development of junior staff, operations coordination in fast-paced environments, problem-solving and decision making under pressure

Waitress Cubana Franchise Durban July 2007 - July 2008

Provided customer service in fast-paced restaurant environment

Handled order taking, food service, and payment processing

Maintained cleanliness and organization of dining areas

Skills Gained: Customer service fundamentals and hospitality skills, multi-tasking and time management in high-pressure environments, cash handling and payment processing, attention to detail and organizational skills, communication and interpersonal skills

EDUCATION

National Senior Certificate Ekupheleni High School 2005

Completed secondary education with focus on academic foundation

Electrical Engineering Certificates (N3, N4, N5) eThekwini FET College 2007

Technical certification in electrical engineering principles and applications

Completed progressive levels of electrical systems training

ADDITIONAL TRAINING

Electrical Engineering Course eThekwini FET College 2007

Comprehensive training in electrical systems, maintenance, and safety protocols

Applied electrical engineering principles in manufacturing environments

TECHNICAL SKILLS

Manufacturing Operations: Machine operation, production coordination, quality control

Inventory Management: Stock control, FIFO implementation, materials planning

Safety Management: Risk assessment, PPE compliance, safety protocol implementation

Team Management: Staff supervision, scheduling, performance monitoring

Computer Skills: Microsoft Office Suite (Word, PowerPoint), data capture systems

Communication: English (fluent spoken and written), presentation skills

REFERENCES

Jay Jagathal Unit Manager Phone: +004***********

Mr Sello Mothopi Team Leader Sovereign Foods Phone: 072-***-****, 067-***-****

Pastor Hugo Filter Trinity Lutheran Church Phone: 083-***-****

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