Na

JESLEN SILVERIO

Orlando, FL 407-***-****

***************@*****.***

Experienced and dedicated Ramp Agent with Menzies Aviation at Frontier Airlines, with a proven track record of ensuring safe and efficient aircraft operations. Skilled Event Coordinator with extensive experience in planning and executing events. Proficient in sales and customer service, with a background in retail and outside sales. Ability to build effective teams and work well in a group setting. Organized, diligent and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals and experienced in meeting needs, improving processes and exceeding requirements in team environments. EXPERIENCE Ramp agent - Southwest Airlines

1/20/25 - 4/20/25

Safely and efficiently load and unload cargo and baggage from aircraft

- Conduct safety inspections and ensure compliance with airline regulations

- Collaborate with team members to achieve on-time departures and arrivals

- Received employee of the month award for outstanding performance Ramp agent - Quantem aviation ( UPS )

5/1/24 - 11/5/24

-Quantem aviation services is a premier aircraft handling provider offering cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance services .

Ramp Agent - Frontier Menzies Aviation

10/12/24 - 1/20/25

- Safely and efficiently load and unload cargo and baggage from aircraft

- Conduct safety inspections and ensure compliance with airline regulations

- Collaborate with team members to achieve on-time departures and arrivals

- Received employee of the month award for outstanding performance Side note : bagroom experience ( 6 months)

-sort bags into carts according to tags

Event Coordinator/Server - Majestic event center

1/ 2020 - 8/2023

- Planned and executed weddings, corporate events, and other special occasions

- Coordinated with vendors, staff, and clients to ensure seamless event operations

- Provided exceptional customer service to exceed client expectations

- Managed event budgets and logistics to ensure profitability Sales Associate - Home Goods

10/2022 - 2/2023

- Provided product recommendations and assistance to customers in home decor selection

- Processed transactions accurately and efficiently at the point of sale

- Assisted in restocking merchandise and maintaining store presentation

- Recognized for excellent customer feedback and high sales performance Sales Associate - Champs Sport

6/2021 - 12/2021

- Assisted customers in finding the right athletic footwear and apparel

- Achieved and exceeded sales targets through product knowledge and excellent customer service

- Maintained a clean and organized store environment

- Collaborated with team members to create a positive shopping experience for customers

Education :

Sheeler High School

High school diploma

Skills & abilities

- Strong organizational and multitasking abilities

- Excellent communication and interpersonal skills

- Proficient in Microsoft Office Suite

- Ability to work effectively in a fast-paced and dynamic environment

- Strong computer skills

- Customer service orientated

- Problem-Solver

- Bilingual (Spanish and English)

Contact this candidate