RN House Supervisor
Resume:
Eda Rivera, BSN-RN, MSN
**** ****** **** *******, ** 95336
Cel #: 650-***-****
Email: ********@*****.***
OBJECTIVE:
To obtain a position, as responsible and challenging Executive Director that will enable me to utilize my strong management skills, educational background, and my ability to work well with people dedicated to providing quality patient care and to accomplish departmental and organizational goal in a timely manner.
PROFILE:
. Current Per Diem House Supervisor at Kaiser Permanente and Dameron Hospital both acute and fully accredited hospitals.
Had a comprehensive knowledge and experience of hospice, palliative care, medical-surgical, telemetry, chemotherapy, and pediatric nursing process and health care practice.
Former relief charge nursing role in an acute and hospice care setting with high critical thinking skills and decision making.
Successfully achieved Post- Graduate RN Intern Preceptorship with strong teaching strategies and evaluation for preceptees in developing their knowledge and clinical skills about hospice care and other medical surgical cases from novice to independent professional nurses.
Achieved a successful management and administrative role in a Geriatric care, Acute hospital, Home Health/ Hospice, Hospice Triage settings with a strong leadership, excellent oral and written communication skills, competent, strong team player, attention to detail, dutiful respect for compliance in all regulated environments, as well as supervisory skills including shift staffing, staff management, trouble shooter and had a clear vision to accomplish the company goals. Computer and internet literate.
Accomplished home health nursing career with knowledge an expertise in providing quality end of life patient care and standard of culturally proficient care for huge diversity of patients with various needs including hospice patients.
Accomplished LEAP program at San Mateo Medical Canter for quality assurance program working with Nurse Managers and LEAP leaders.
Presenter for newly hired personal during the SMMC general orientation about HIPAA compliance, Organ Donation, Advanced Directives and Correct IV, Catheter, Epidural, Dynamap, G-Tube, NGT connection and Blood Transfusion
Trained newly hired RN in the Medical- Surgical Unit
SELECTED PROFESSIONAL NURSING EXPERIENCES AND LEADERSHIP:
House Supervisor (Nursing Administration)- Kaiser Permanente, Antioch Medical Center (February 24, 2025 – Present) – Per Diem only
Managed Med/Surgical, Tele Units, ER, ICU, L & D, NICU Units with a 140 staffed bed capacity acute care hospital, directing and supervising 30 license staff nurses, 10 non- clinical staff, bed control responsibilities, hospital transfer and case managing. Develop and manage nursing staff, collaborate with patients and other health care providers and act as a Liaison between nurses, families, and MD.
Administrator/ Director of Nursing – Souvenir Hospice (March 2024- present)
Full time- March 2024-February 2, 2025
Part time- February 3, 2025- Present
Supervised a two (2) field CNAs/ one (1) intake staff in the office and three (3) caregivers in the retirement home.
Case manages hospice patients from admission to discharge. Oversee and supervise field clinicians (RN, LVN, CNA) in providing quality patient care. Manage office staff, participate in State surveys, making report, binders for surveys, provide Supervisory patients visit and as needed every 2 weeks, coordinate with pharmacy, DME, MD, CNO, COO. Commander in Chief role during crisis.
Nursing Supervisor (Nursing Administration) Dameron Hospital- September 2022- present (Per diem only).
Direct and supervise 50 nursing staff and 10 non- clinical staff in a given shift in all these units namely, ER/ Fast track units, OR, ICU, CTU, Med/Surgical/Tele units. Develop and manage nursing staff, collaborate with patients and other health care providers and act as a Liaison between nurses, families and MD. Evaluate nursing staff snd supervising the work activities of hospital personnel. This includes medical, nursing, technical, services, and maintenance personnel. Establish and supervise work schedules to ensure shifts are always covered. Manage almost 100-200 bed capacity acute hospital, bed control and patient hospital transfers. Case manages patients in the hospital. Coordinate with other departments, MD and cases scheduling.
Grace Homehealth – Director of Patient Care Services - March 2022- April 2023
NURSING EXPERIENCES AND LEADERSHIP:
Responsible for the overall direction of home health clinical services. Establishes, implements, and evaluates of quality goals and aims for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy. The Clinical Director also serves as the Clinical Manager for the purposes of meeting the Medicare Conditions of Participation.
• Direct and manage sub-acute unit and supervised 10 license nurses, CNA, & RT.
• Trouble shoot or address unit issues and patients concern.
• Serve sometimes a relief nurse for short staffing.
• Correct and clarify MD orders, monitor care plans, and chart audits. Assist Director of Nursing.
• Answers call to Triage call for patient with pain mgt, dying, comfort call, medication request or providing MD order and relay to on call nurse.
• Supervised 5 RNs, 4 LVNs and 2 HHA per weekend.
• Scheduled assigned patients to clinicians
• Assist in Crisis Care and the team
• Visit patients as needed
Bridge Hospice – Triage RN Supervisor – October 2021- July 2022
Collaborated with physicians to quickly assess patients and deliver appropriate treatments while managing rapidly changing conditions at end of life.
Answers call to Triage care for patient with pain mgt, dying, comfort call, medication request or providing MD order and relay to on call nurse.
Supervise 5 nurses in a shift
Heavy emphasis on telephone triage for high volume, high acuity hospice and palliative care
Provided skilled, timely and level-headed emergency response to EOL patients
Obtained case history and gathered triage information to determine appropriate avenue for care.
Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, update and revise individualized care plans
Management of complex symptoms associated with various diseases at EOL. Provide needed support to patients and their families
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
Comforted patient and family members, offered attentive listening and high level of emotional support
Relayed triage information and facilitated communication between provider and patient concerning patient disposition
Collaborated with IDG team members
Sub- Acute Director – Windsore Elmhaven Care Center – November 30, 2021- March 1, 2022
Direct and manage Sub Acute unit and supervise 10 licensed nurses, CNA, & RT. Trouble shoot or addressed unit issues and patient’s concerns. Serve sometimes a relief nurse for short staffing. Correct and clarify MD orders, monitor care plans and chart audits. Assist Director of Nursing.
Hospice of San Joaquin –Weekend RN Triage – September 2020- July 2021
Collaborated with physicians to quickly assess patients and deliver appropriate treatments while managing rapidly changing conditions at end of life.
Answers call to Triage care for patient with pain mgt, dying, comfort call, medication request or providing MD order and relay to on call nurse.
Heavy emphasis on telephone triage for high volume, high acuity hospice and palliative care
Provided skilled, timely and level-headed emergency response to EOL patients
Obtained case history and gathered triage information to determine appropriate avenue for care.
Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, update and revise individualized care plans
Management of complex symptoms associated with various diseases at EOL. Provide needed support to patients and their families
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care
Comforted patient and family members, offered attentive listening and high level of emotional support
Relayed triage information and facilitated communication between provider and patient concerning patient disposition
Collaborated with IDG team
Elixir Home health- Lodi, CA September 2019- August 20, 2021
Clinical Director, Director of Patient Care Services, Administrator.
• Clinical Director and DPCS is responsible for the overall direction of home health clinical services. Establishes, implements, and evaluates of quality goals and objectives for home health services that meet and promote the standards of quality and contribute to the total organization and philosophy. The Clinical Director also serves as the Clinical Manager for the purposes of meeting the Medicare Conditions of Participation.
Essential job functions/responsibilities
• Hires, evaluates, and terminates organizational personnel.
• Conducts clinical performance evaluations annually or more frequently if indicated.
• Oversees the maintenance of patient clinical records, statistics, report and records for purposes of evaluation and reporting of organization activities.
•Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, either directly or by delegating to another staff member.
•Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hope health services provided through Organization.
•Assists in the development of or the organizational goals. Develops, recommends and administers Organization policies and procedures
•Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP-HOME CARE standards
•Stays informed about changes in the field of nursing and home health care; shares information with appropriate organization personnel.
•Promotes home health referrals in the health care community.
•If functioning as Clinical Manager, would provide oversight of all patient care services and personnel including making patient and personnel assignments; coordinating patient care; coordinating referrals; assuring patient needs are continually assessed; and assuring the development, implementation and updates of the individualized plan of care.
Warmsprings Home Health
Fremont, CA- December 2013-August 2020
Case Manager
• Able to do home health nursing to case mixed patients
• Performed many traditional nursing duties such as observing, assessing and recording symptoms and worked closely with physicians, administered medications and provided emotional support to family and patients as well.
• Worked with the patient s MSW, aide, PT, OT and LVN
• Scheduled patients visit in timely manner
• Performed head time toe assessment during visits
• Home Health documentations like OASIS (Outcome and Assessment Information Set) were done on admit, resume of care, recertifications and discharge.
• Daily notes were also done during this home health experience
San Mateo Medical Center
San Mateo, CA March 2003 – August 2018
Medical-Surgical/ Telemetry / Hospice/ Pediatric and Chemo Unit
Medical- Surgical, Hospice Nurse and Relief Charge Nurse
Comprehensive physical, psychological, emotional and spiritual care to terminally ill patients and their families.
Increased unit productivity for a 40- bed medical – surgical and telemetry unit
Implemented new floor assignments based on evaluation of staffing requirements.
Managed care for post- operative patients through discharge.
Managed team of medical support personnel.
Provided patient diagnosis under strict time constraints.
Liaised between patients and physician to ensure patient comprehension of treatment plans.
Instructed patients and family members on proper discharge care.
Evaluated patients presenting with asthma, CHF, PNA, appendicitis, hernia, hospice, palliative and other medical- surgical cases.
Monitored acute conditions and comfort care patients.
Accomplished relief charge nursing.
Developed patient care plans, including assessments, evaluations and nursing diagnoses.
Provided necessary health education training for patients.
Administered P.O and IV medications to patients.
Monitored patients’ reactions to drugs and carefully documented progress of individuals participating in clinical trials
Inserted IV access and rectal/ NGT to patients.
Acted as patient advocate and implement total patient care through a team of nursing process covering 5-7 high acuity patients per shift.
Experienced ACLS/ BLS RN with 15-year experience RN
San Mateo Medical Center
San Mateo, CA May 2012- July 2012
Medical- Surgical Unit Preceptor
Prepared post- graduate RN interns to use variety of skills
Became a role model for professional; interactions on the care unit, demonstrated nursing actions, and gave timely and appropriate feedback to the students as ways of fulfilling a preceptor role.
Jewish Home for the Aged
San Francisco, CA December 2007- September 2012
Nursing Administration Department
Nursing Supervisor
Managed 425- bed geriatric facility with 9 units that composed of sub-acute and 1 Psychiatric unit. Supervised 50 staff in an assigned shift. Implemented new floor assignments based on evaluation of staffing requirements.
Managed nursing staff for end-of-life care for hospice patients.
Processed monthly reports for departmental performance.
Managed team of medical support personnel
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Monitored unit budget to ensure financial objectives were met.
Overseen the implementation of patient management plans.
Provided necessary health education training for patients and nursing staff
Evaluated staffing requirements and floor assignments and implemented new requirements based on evaluation.
Acted as patient advocate.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Contributed substantially to successful department JHACO accreditation.
Pacifica Nursing and Rehab Center
Pacifica, CA October 2004- July 2006
Nursing Supervisor
Managed 64- bed geriatric facility with 2 skilled nursing units that composed sub-acute. Supervised 5 staff in an assigned shift. Implemented new floor assignments based on evaluation of staffing requirements.
Managed nursing staff for end-of-life care for hospice patients.
Processed monthly reports for departmental performance.
Managed team of medical support personnel.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Monitored unit budget to ensure financial objectives were met.
Overseen the implementation of patient management plans.
Provided necessary health education training for patients and nursing staff.
Evaluated staffing requirements and floor assignments and implemented new requirements based on evaluation
Acted as patient advocate.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Contributed substantially to successful department JHACO accreditation.
Managed 64- bed geriatric facility with 2 skilled nursing units that composed sub-acute. Supervised 10 staff in an assigned shift.
Millbrae Serra Convalescent Hospital (New Name: Magnolia)
Millbrae, CA
August 2006- November 2007
Nursing Supervisor
Managed 125- bed geriatric facility, with 4 skilled nursing units and supervised 5 nursing staff. Supervised 5 nursing staff in an assigned shift. Implemented new floor assignments based on evaluation of staffing requirements.
Managed nursing staff for end-of-life care for hospice patients.
Processed monthly reports for departmental performance.
Managed team of medical support personnel.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Monitored unit budget to ensure financial objectives were met.
EDUCATION
UNIVERSITY OF PHOENIX. PHOENIX, ARIZONA
Master of Science in Nursing-- Graduated July 2011
UNIVERSITY OF SAN CARLOS, PHILIPPINES
Bachelor of Science in Nursing—Graduated March 1990
PROFESSIONAL LICENSE and CERTIFICATIONS
Registered Nurse—CA BRN# 613356 Expiring—February 2027
Basic Life Support—CA Issued—April 2024
Expiring—April 2026
Advance Cardiac Life Support—CA Issued- October 2024
Expiring—March 2026
Pediatric Advance Life Support—CA Issued—December 2, 2017
Expiring—December 2019
ONS Chemotherapy & Biotherapy—CA Issued—October 2011
Expiring—October 2013
Non-Violent Crisis Intervention (CPI Blue Card) Expiring—December 2018
References:
*Available upon request *
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