Customer Service Relations

OBJECTIVE:

Motivated and detail-oriented MBA student with practical internship experience in the banking sector and a strong passion for strategic business management. Skilled communicator with expertise in administration and customer relations. Accomplishes tasks efficiently both independently and within team settings. Highly adept at managing operations and enhancing workflow efficiency to drive organizational success.

EDUCATION:

Monroe College, King Graduate School, Bronx, NY

Master of Business Administration with Finance Concentration, expected April 2026

Tribhuvan University, Bhaktapur, Nepal

Bachelor of Business Administration in Finance, granted 2023

Academic Honors: GPA: 3.64

Relevant Coursework: Financial Accounting, Advanced Accounting, Cost Accounting, Managerial Accounting, Computerized Accounting

EXPERIENCE:

Human Care, New York, NY (April 2024 – Present)

Home Health Aide

Maintain accurate records and communicate patient needs

Develop time management and interpersonal skills in a professional care setting

NIC Asia Bank, Bhaktapur, Nepal (April 2023 – June 2023)

Customer Service Intern

Supported customer service operations, assisting in daily banking transactions and inquiries

Helped process loan applications and maintained internal financial documentation

Contributed to office administrative tasks, improving document organization and workflow

ORGANIZATIONS/CLUBS:

Class Representative, School of Management, Heatuda, Makawanpur (November 2016 - October 2017)

Helped coordinate communication between students and teachers; organized class-level events

LANGUAGES:

Trilingual in English, Hindi and Nepali

COMPUTER SKILLS:

Proficient in Microsoft Word, Excel, PowerPoint and Social Media Handling

Contact this candidate