Data Entry Customer Service

Cherry Hill, NJ ***** 856-***-**** **********@*****.*** WWW: Bold Profile

ANTONETTE LORUSSO

Dynamic administrative professional with extensive experience at Smiths Aerospace, excelling in customer service and meticulous data entry. Proven ability to enhance operational efficiency and maintain confidentiality while managing sensitive information. Skilled in office management and proficient in Microsoft Word fostering a positive work environment through effective communication and critical thinking.

PROFESSIONAL

SUMMARY

SKILLS ● Customer service

● Data entry

● Computer skills

● Office administration

● Administrative support

● Microsoft Word

● File organization

● Computer proficiency

● Filing

● Clerical support

● Critical thinking

Documentation and

recordkeeping

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● Office management

● Database entry

● Professional and mature

● Filing and data archiving

● Invoice processing

● Mail handling

Meticulous attention to

detail

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● Multi-line phone systems

● Internet research

● Mail management

ADMINISTRATIVE ASSISTANT

Smiths Aerospace

OFFICE MANAGER/PAYROLL PROCESSOR 2008 to Current

Richel D'Ambra Spa & Salon, Philadelphia, PA

WORK HISTORY

● Provided secretarial support to Department Managers.

● Managed multi-line phone system, routing calls and delivering messages to staff.

● Maintained confidentiality of sensitive information with secure filing systems. Provided excellent customer service by addressing client concerns and building relationships.

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● Executed accurate record-keeping through thorough data entry and database management.

● Calculating Wages – Based on hourly rates, salaries, overtime, bonuses, and commissions. Tax Withholding & Filing – Automatically deducting federal, state, and local taxes and filing them with the appropriate agencies.

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● Benefits Deductions – Accounting for retirement plans, health insurance, and other benefits. Direct Deposit & Paychecks – Sending wages directly to employees' bank accounts or printing checks.

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● Recordkeeping – Maintaining detailed payroll histories for audits and compliance. Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.

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Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.

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Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

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Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.

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John W Hallahan High School, Philadelphia, PA

Business

EDUCATION

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