Brooke Jones
I am ** years old with eight years of work experience consisting of a variety of
positions and responsibilities, compatible with many others. I learn quickly, and adapt with efficiency.. I am a team player, and excel in both solitary and leadership roles as well. I hope to make an exciting and beneficial addition to your team. 5479 South Scott Place
Chandler, Arizona
85249
***************@*****.***
EXPERIENCE
Dimes Cabaret, Tempe - Bartender/Bottle Service Waitress APRIL 2025 - PRESENT
Responsibilities -
-Attending to clientele with urgency
-Fostering a fun and exciting atmosphere
-Maintaining cleanliness within the bar area
Sephora, Mesa - Beauty Advisor
NOVEMBER 2024 - APRIL 2025
Responsibilities -
-Providing recommendations based on one-on-one consultations
-Showing knowledge through questioning and experience
-Maintaining a spotless work environment
-Working odd hours for inventory and maintenence
-Keeping up-to-date on the newest products to ensure my clientele stays in the loop
Zipps, Chandler - Server/Bartender
JANUARY 2024 - PRESENT
Responsibilities -
-Preparing restaurant tables with special attention to sanitation and order
-Welcoming and attending to customers upon entrance
-Answering questions about menu items, current deals and promotions, and giving personal recommendations to help customers select foods and beverages
-Maintaining the dish pit in the BOH, lining baskets, rolling silverware, and stocking serving stations
-Consistently collaborating and communicating with servers, hosts, managers, and kitchen/bar staff
-Handling both internal and customer grievances/complaints and inappropriate/aggressive behavior with a professional attitude
-Issuing bills and accepting payment, using POS Systems SKILLS
-Leadership and Strategy
-Conversational Skills
-Flexible Availability
-Teamwork
-Conflict Resolution
-Microsoft Word/Excel
REFERENCES
George Morris - Manager
Phone Number: 971-***-****
Hillary Hoffman - Manager
Phone Number: 407-***-****
Tia Cooley - Manager
Phone Number: 480-***-****
Alec Lucas - Manager
Phone Number: 602-***-****
AWARDS
Silver Award - Girlscouts
Eddie Award - Wrestling
Kid-to-Kid, Gilbert - Temporary Assistant Manager
JANUARY 2024 - MARCH 2024
Responsibilities -
-Sorting through clothes and analyzing quality and age to determine buying prices
-Tagging and hanging hundreds of items while providing proper assistance to patrons
-Completing transactions and returns for a variety of items and customers
-Maintaining cash wrap and sales floor, counting cash drawers, creating schedules
-Opening and closing the store
Tilly’s, Gilbert — Assistant Manager
APRIL 2021 - JANUARY 2024
Responsibilities -
-Demonstrate strong leadership, communication, and supervisory skills by providing one-on-one coaching and feedback to maximize performance.
-Reviewing applications, interviewing, hiring, and training new sales associates
-Setting an example of store expectations by meeting/exceeding quotas, setting records, and encouraging friendly competition
-Monitoring sales performance and writing daily reports and reviews on personal and store performance
-Creating schedules for employees, meetings, and monthly events
-Handling all customer issues and returns
Awards -
-Employee of the month (2022, 2023)
-2nd in Sales - District-Wide (2022)
-1st in Sales - All Hub Stores (2023)
Zumiez, Chandler — Seasonal Sales Associate
NOVEMBER 2020 - MARCH 2021
Responsibilities -
-Ensuring store is appropriately stocked with merchandise
-Welcoming and assisting every customer as needed
-Completing sales and returns.
-Assembling custom skateboards for patrons
-Maintaining sales quotas
The Keg Steakhouse and Bar, Gilbert — Hostess
SEPTEMBER 2019 - JUNE 2020
Responsibilities -
-Creating a warm and welcoming environment for patrons
-Managing the reservation book and seating charts
-Setting tables and seating guests
-Keeping track of every table’s meal progression
-Maintaining clean menus and restrooms
Cinnaholic, Gilbert — Cashier
AUGUST 2019 - SEPTEMBER 2019
Responsibilities -
-Greeting customers and providing one-on-one experiences
-Baking and decorating custom cinnamon rolls
-Taking phone calls and scheduling catering orders
-Delivering cinnamon rolls to customers and events
-Keeping the front and back of the store neat and orderly DPR Realty, Chandler — Administrative Assistant
JUNE 2017 - SEPTEMBER 2019
Responsibilities -
-Taking and making phone calls
-Scheduling appointments and events
-Running errands and making deliveries
-Organizing and documenting files and information
-Photographing and preparing homes for showings
-Delivering lockboxes to various locations spanning from corner to corner of Arizona, often with only a one day notice
-Hosting open houses
EDUCATION
Basha High School, Chandler — High School Diploma
JULY 2016 - MAY 2019
Clubs and Extracurriculars -
-American Sign Language Club
-U.S. Political Debate Team
-FCCLA
-Honors Culinary
-Wrestling
-Club Volleyball
-Lifeguarding
Chandler-Gilbert Community College, Chandler — Associates Degree
JULY 2019 - PRESENT
-Major in Sociology