Customer Service Memory Care data entry
Resume:
Allison Payne
Jacksonville, FL *****
******************@***********.***
To have a career within an organization that teaches me as well as benefits myself and my future. Authorized to work in the US for any employer
Work Experience
PCA Personal Care Assistant
Wyndham Lakes Senior Living - Jacksonville, FL
December 2018 to March 2019
Worked as PCA in memory care center. Loved it very much. Responsible for showers, feeding, changing, laundry, cleaning resident rooms assist memory care director with any task needed Customer Service
AT&T
October 2013 to March 2018
Duties include but not limited to cleaning AT&T buildings and interact with customers. Sweep,mop,dust, clean/sanitize restrooms, inventory,order supplies, and distributed them accordingly. Personal Assistant
Turner Services LLC
July 2010 to October 2013
Assisted employer with anything that was needed from paperwork to laundry. Housekeeping/Housekeeping Supervisor
Country Inn & Suites
June 2007 to June 2009
Duties include but not limited to Cleaning hotel rooms, common areas, assist with breakfast, assist front desk and responsible for housekeepers schedules.
Registered Chiropractic Assistant
Northeast Florida Neurology Clinics - Orange Park, FL February 2001 to June 2002
Assist in therapeutic setups for patients EMS, Hydro bed, Roller table, make new charts, track current charts,set appointments and any extras that was necessary. Administrative Assistant
University of Phoenix
June 2000 to June 2001
Duties include but not limited to assisting admissions department, answer phones, assist students with classes, filing, misc paperwork, light computer work and anything else admissions or other departments needed.
Data Entry Clerk
Groff Aluminum Industries
April 1998 to June 1999
Duties include but not limited to answering phones, data entry, filing and misc basic office duties.
Education
High school diploma
Cornerstone Christian Correspondence School
2008
Skills
• Housekeeping
• Multi-Line Phone System (2 years)
• Fax
• Chart clerk
• Copier
• Basic computer skills
• Memory Care
• Alzheimer's Care
• Caregiving
Certifications and Licenses
Bloodborne Pathogens
Alzheimer's 1
Assessments
Receptionist — Highly Proficient
October 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Customer Service — Highly Proficient
September 2019
Identifying and resolving common customer issues.
Full results: Highly Proficient
Verbal Communication — Highly Proficient
March 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Filing & Organization — Highly Proficient
June 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient
Scheduling — Proficient
June 2018
Measures a candidate's ability to cross-reference agendas and itineraries avoid conflicts when create schedules.
Full results: Proficient
Nursing Aide Skills — Proficient
April 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient
Customer service — Expert
December 2020
Identifying and resolving common customer issues
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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