Data Management Project

ANDRÉ FILIPE SANTOS BERNARDO

Toronto, Canada • LinkedIn • +1-647-***-**** • ***************@*****.*** • Github Multidisciplinary technologist with 4+ years of experience driving automation, data integrity, and AI-powered insights across fundraising, CRM, and analytics operations. I specialize in building lightweight internal tools, optimizing data pipelines, and translating complex problems into scalable, user-focused solutions. From automating stakeholder reports to prototyping LLM-based workflow systems, I bring a product mindset, cross-functional agility, and a strong bias for action. Eager to contribute to forward-thinking projects, and I thrive in fast-paced, mission-driven environments where clarity, speed, and innovation drive impact. Key Skills

• MS Office Python SQL JavaScript LLMs C++ HTML CSS Node.js React Pivot Tables Git Excel (Advanced) JIRA

• PowerBI Tableau Azure Adobe CC CRM integration (Blackbaud) Figma Data Visualization & Reporting Project Management

• Languages: English (native); Portuguese (native); Spanish (intermediate)

• Soft Skills: Open-minded and creative problem-solver; charismatic and approachable with strong interpersonal skills, detail-oriented and effective under pressure; team player with a positive and engaging attitude. Work Experience Coordinator, Prospect Research Services SickKids Foundation Toronto, ON, Canada 07/2021 - Present I drive innovation in technology and data management to aid the Research team in identifying potential donors for fundraising efforts. Technology and Automation

• Proactively built a proof-of-concept script using Python libraries (Python-pptx and Pandas), transforming complex Excel datasets into dynamic PowerPoint decks, saving the team 10+ hours/month and enhancing data accessibility for 10+ stakeholders.

• Optimized and maintained a Power BI Prospect Identification dashboard that proactively identified high-value prospects, increasing prospect pipeline accuracy by 25% and directly contributing to a 15% improvement in fundraising campaign performance.

• Prototyped and deployed an LLM-based pipeline using advanced prompt engineering to automate weekly donor intelligence scans, eliminating 7 hours of manual review and enabling real-time prospect insights. Data Management and Integrity

• Improved data accuracy by 30% and accelerated prospect identification efficiency by 25% through rigorous query quality audits and targeted Blackbaud CRM enhancements.

• Automated routine data-entry tasks, reducing manual effort by 50%, and implemented structured weekly data-hygiene checks to ensure data governance and regulatory compliance.

• Redesigned and optimized CRM data architecture, introducing streamlined storage components, which boosted analysis and reporting efficiency by 40%, enabling faster, insight-driven fundraising strategies. Strategic Impact through Reporting and Analysis

• Delivered actionable insights by extracting and analyzing key performance metrics, transforming complex prospect identification datasets into revenue-focused Excel dashboards and compelling PowerPoint visuals, enabling leadership to make informed strategic decisions.

• Collaborated with cross-functional Agile teams - including C-level executives, CRM specialists and developers - to deliver actionable CRM insights through report building and contribute to the development of a “Tinder-style” prospecting app that enabled board members and volunteers to share high-value donor intelligence, helping the Research team unlock hidden high-value leads for campaign planning.

• Iteratively refined various predictive, donor-focused Power BI dashboards and reports in collaboration with data warehouse analysts to surface high-potential donors, boosting prospecting accuracy by 25% and reporting efficiency by 15%. Internal Operations

• Logged and completed 40+ requests through JIRA, resolving CRM and data quality issues to support scalable donor engagement strategies.

• Launched internal SharePoint hubs to centralize team knowledge, improving operational alignment and asynchronous collaboration. Founder and Owner

West Gardens

Toronto, ON, Canada

01/2016 - 05/2021

• Launched and scaled a service business with 30% YoY growth, leading a 4-person team and driving client acquisition through lean, iterative operations.

Education and Qualifications Honours Bachelor of Technology Major in Software Development Seneca College Toronto, ON, Canada Advanced Diploma Business Management Humber College Toronto, ON, Canada Data Certifications Data Analytics Certificate Course, Break Into Tech November 2024 SQL: Querying and Managing Data, Khan Academy October 2024 Tableau Creator, Tableau January 2025

Leadership and Additional Projects Tutor: Mentored two beginners in C programming, emphasizing hands-on learning, clear communication, and real-world problem solving. Tennis coach: Coached five athletes part-time, fostering strong relationships and driving skill development through goal-focused training. iOS Icons Pack: Designed and marketed an iOS icon pack as a micro-product with a conversion funnel using Gumroad and social reach analytics.[https://behrnah.gumroad.com]

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