Customer Service Hr Assistant

SHERLY C. VALLADARES

Temple, TX 813-***-**** ***************@*****.*** 2110 S 5th Unit A Temple, TX 76504

Associate Supervisor

Team Lead Manager Assistant Badge Signatory HR Assistant Staff Training

Professional Summary

Demonstrated performance in supervising over 14 years of experience in customer services, training, and interviewing employees, as well as developing and implementing new training programs. Confident in the ability to prioritize and manage multiple tasks while effectively solving problems. I gained experience creating schedules. Experienced in conducting inventories, managing payroll, and utilizing office software such as Microsoft Excel and Google Docs, with general proficiency in computer operations. Also communicated effectively with the team.

ABILITY SUMMARY:

BILINGUAL (SPANISH/ENGLISH)

EXECTIONAL ORAL

ORGANIZATIONAL SKILL:

ABILITY TO ESTABLISH PRIORITIES.

TIME MANAGEMENT,TECHNIQUES.

ABILITY TO WORK IN A TEAM ENVIRONMENT.

LEADERSHIP SKILLS.

SUPERVISOR SKILLS & HR ASSISTANT.

EDUCATION:

8/2004-10/2005 PONCE PARAMEDICAL COLLEGE PONCE,P.R.

MATERNAL/CHILD CARE ASSISTANT

EXPERIENCE:

FLAGSHIP FACILITY SERVICES 10/2015 TO 5/2025 ASSOCIATED SUPERVISOR WITH A FOCUS ON CUSTOMER SERVICE, DEMONSTRATING STRONG PROBLEM_SOLVING, TIME MANAGEMENT, AND CONFLICT RESOLUTION SKILLS. KNOWN FOR ADAPTABILITY AND TEAM LEADERSHIP, FOSTERING A COLLABORATIVE AND EFFICIENT WORK ENVIRONMENT. EAGER TO LEVERAGE PROJECT MANAGEMENT AND CRITICAL THINKING ABILITIES IN A DYNAMIC CUSTOMER SERVICE ROLE.TRAINED NEW MANAGEMENT HR & SUPERVISORS. SKILLED IN PERFORMING COMPREHENSIVE INVENTORY CHECKS TO ENSURE ALL NECESSARY MERCHANDISE IS ACCOUNTED FOR AND TO IDENTIFY ANY MISSING SUPPLIES.RESPONSIBLE FOR CONDUCTING THE DAILY INVENTORY OF MATERIALS.

TRIANGLE SERVICES AT TPA 8/2010 TO 10/2015

EXPERIENCED IN PROVIDING LEADERSHIP AND OVERSIGHT IN STAFF SCHEDULING. PROVIDED EXCELLENT CUSTOMER SERVICE. PERFORMED DAILY MATERIALS INVENTORY TO ENSURE ACCURATE STOCK LEVELS AND AVAILABILITY.

GAVE VERBAL INSTRUCTIONS TO THE EMPLOYED AND HOW TO PERFORM THEY DUTIES.

MULTI TASKING.

TRAINED NEW EMPLOYED.

SWEETBAY SUPERMARKET/ WINN DIXIE 8/2009 TO 10/2015

DELI/BAKERY

PREPARED ESPRESSO HOT FOOD AND FRESH SALAD BAR.

STOCK DELI CASES ACCORDING TO PROCEDURE, UTILIZING PROPER SIGNAGE.

PREPARED FOOD & CAKES.

TRAINED NEW STAFF.

ASSISTED IN OTHER DEPARTMENTS.

KMART STORE 8/2009 TO 10/2011 FRONT DESK CASHIER. ASSISTED IN OTHER DEPARTMENTS.

EXCELLENT CUSTOMER SERVICE.

STOCKING & ORGANIZER AND CLEAN AREA.

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