Assistant Manager Customer Service
Resume:
Janice Trevino
Prescott, AZ
*************@*****.***
Professional Summary
Efficient and detail-oriented Assistant Manager with 7 years of experience in retail operations and customer service within the postal industry. Proven expertise in inventory management, pricing strategies, and vendor relations. Demonstrated ability to oversee daily operations, manage financial reporting, and enhance customer satisfaction. Skilled in QuickBooks and accounts reconciliation, committed to driving operational excellence .
Work Experience
Post Office Clerk/ Assistant Manager
Twin Lakes Market-Prescott, AZ
March 2018 to July 2025
Ran the Post Office in the Twin Lakes Market. Also did Cashiering, ordering when manager was absent, dealt with venders. Pricing, inventory. Most facets of the business. Education
High school diploma
Newbury Park High School-Newbury Park, CA
September 1969 to June 1972
Skills
• Merchandising
• Negotiation
• Microsoft Office
• Time management
• Data entry (6 years)
• Customer service
• QuickBooks (1 year)
• Maintenance
• Accounts Payable (5 years)
• Assistant Manager Experience (7 years)
• Payroll (10+ years)
• Management (10+ years)
• Phone etiquette
• Financial Report Writing
• Account Reconciliation (5 years)
• Bookkeeping (10+ years)
• Store Management Experience (10+ years)
• Pricing (7 years)
• Accounts Receivable (9 years)
Additional Information
Throughout my life, I have my own trucking company. Managed subways. I have also worked for construction companies. I have also done bookkeeping. I have also worked as a bad check collector for 2 Casinos. I have also worked for Title Co. as a receptionist, a Title assistant who collects information for the title officers and I was promoted to title officer I worked for that company for seven years in the state of Arizona. I also have some Experience with QuickBooks. I have experience with Accounts Payable and Accounts Receivable and Payroll.
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