Customer Service Data Entry
Resume:
PROFESSIONAL SUMMARY
Skilled in workplace safety, warehouse operations, and product
inspection, with expertise in processing returns efficiently and accurately. Demonstrates strong problem-solving abilities and a commitment to reducing return rates through improved quality control processes. Ready to bring reliability and customer service excellence to the role of Warehouse Returns Clerk, supporting operational success.
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self- motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business
performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
EXPERIENCE
Returns Processor
February 2007 - Present freshko produce, Fresno, CA Resolved customer inquiries regarding returns in a timely manner.
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Provided excellent customer service by responding promptly to complaints and resolving issues quickly and professionally.
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Communicated effectively with customers regarding return status updates.
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Developed strategies to reduce the number of returns and exchanges by improving quality control processes.
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CONTACT
********@*****.***
Fresno, CA 93702
SKILLS
• Workplace safety
• Shipping and receiving
• Warehouse operations
• Product inspection
• Return authorization
• Customer service excellence
• Reliability
• Self motivation
• Stock management
• Excellent communication
• Teamwork skills
• Data entry
• Quality assurance
AMPHAIVAH KEOMANYLATH
WAREHOUSE RETURNS CLARK
Inspected returned items for damage or defects prior to restocking.
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Processed customer returns efficiently and accurately, utilizing knowledge of product and return policies.
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Assisted in training new employees on proper procedures for processing returns.
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Distributed returned items to appropriate locations depending on product value and condition.
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Inspected return merchandise, checking for quality and condition of product to determine return category.
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Verified and inspected all forms, reports and records relating to product returns.
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Followed strict security and safety return procedures for each product type.
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Analyzed customer data to determine eligibility for return and exchange items.
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Organized returned merchandise into categories according to type, size, color, and other specifications.
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Credited customer accounts according to charges and packing slip information.
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Disposed of boxes and packing material to maintain general housekeeping and organization.
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Reviewed sales documents for accuracy before authorizing refunds or credits.
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Contact this candidate