Order Entry Data

HETAL PATEL

Iselin, *****.

Ph: 848-***-****

Email: **********@*******.***

Working Experience (10+ Years)

Currently working as Allocation Specialist (CSR) at Information Solutions, NJ (Jan 2017 - Current). Major job duties are:

• Communicate daily with sales, operations and logistics departments to efficiently and accurately process, allocate and ship all customer orders based on specific vendor requirements for various accounts such as Kohl’s, Walmart, Bealls, Burlington, Five Below, Ross, Marshalls and TJ MAXX etc.

• Provide assistance with all aspects of order life cycle to resolve issues, including order entry, allocation and shipping, tracking and potential errors in delivery and billing

• Supervise a team of data entry personnel to ensure order entry efficiency and accuracy as well as customer service related follow-up duties

• Run and analyze a series of daily and weekly reports and proactively address areas of concern

• Resolve customer inquiries / concerns professionally and in a timely manner

• Follow up with imports and receiving department to ensure that incoming shipments are available as quickly as possible, prioritizing order of receipt.

• Liaison between warehouse, production, merchandisers and sales.

• Track EDI orders 850/860, making sure all transmissions are valid and correct (order change & PO date management) by communicating with sales and other departments.

• Issued work orders to meet buyers’ requirements (UCC labels, UPCs, Price Tickets) and follow through.

• Successfully completed FEDEX/UPS integration project with warehouse & our system.

• On boarded and shipped successfully to many new customers including Kohl’s, Vet Canteen, Chewy.com,99 cents etc.

• Saved lot of chargebacks but providing needed backups and ensuring needed guidelines are followed. Worked with Meccademia Education Institute, DUBAI as HR Executive for 2 years (Nov 2014 – Oct 2016). Major job duties were:

• Hiring for Teachers, Center Managers, Admin, Drivers, Head of Department etc. for the institute.

• Accomplishing their visa with relevant documents to bring them to Dubai, preparing their labor

• contracts with relevant terms & conditions.

• Maintaining employees leave records & releasing their pay stubs.

• Handling students enrollments at 9 different branches of institute all over UAE, depositing fee

• collection cheques & cash in institute`s bank account in timely manner.

• Verifying petty cash for all centers, along with approving refund cases of enrollments.

• Talent acquisition by posting online ads on dubizzle.

• Successfully launched Olympiad exam for students & took students to Bali for their finale competition. Website: http://www.meccademia.com/

Worked in past with Nightingale Home Health Care, Gurgaon (INDIA) as a HR Recruiter for 1.5 year

(May 2013- Oct 2014)

Major job Duties were:

• Handling recruitment for RN, CNA, HHA, PT, Coordinator, Director Positions.

• Targeting talent and aligning them with US Headquarters.

• Taking initial telephonic rounds to understand the communication skill set of candidate.

• Internet recruiting skills, utilizing a variety of resume database subscriptions, job portals (LinkedIn and CareerBuilder) & candidate’s reference.

• Manage candidate’s database with respect to hierarchy of position level.

• Candidates Reference Check

• Major accomplishment was hiring 12 candidate in rare areas in one month time. Previously worked with Pfizer Ltd as an IRMG Co-coordinator for 7 months (Sep 2011- Feb 2012). Major Job duties were:

• Making Hotel and Travel arrangements for CRA’s located regionally in India.

• Process expense statement of CRA’s and ensures their reimbursement.

• Responsible for archiving IRMG documents like feasibility, PTA, CRA certification etc.

• Full administrative support and co-ordination to 25 CRA’s located regionally in India. Computers Skills

• Full-fledged knowledge about Microsoft Office Suite including Word, PowerPoint and Excel.

• Envision Software

• Advanced Graphics Animation knowledge due to full long-term course of 3 years from Arena Animation.

• Basic knowledge of Web Development as 3 months learning Course done from Aptech Computers.

• Know how of Linux as attended Linux Workshop by Intux Education Services.

• Good Presentation Skills won award for Best PowerPoint Presentation. Education

M.B.A – 2015 - USA

Courses Taken: Master’s in Business Administration from Stratford University USA. Subjects: Research Methodology, Business Management. Managerial Accounting. University: STRATFORD UNIVERSITY USA

P.G.D.B.M.- 2012 - Singapore

Courses Taken: Post Graduate Diploma in Business Management from Singapore. Subjects: Organization Resource Management, Leadership and Change Management, Strategic Business Management,

Corporate Management in Action, Managing Financial Resources and Planning. University: ASSOCIATES OF BUSINESS EXECUTIVES (ABE, U.K.) BSC I.T. (bachelor’s in INFORMATION TECHNOLOGY) – 2010 - India Graduation Year: 2010

Subjects: Basics of Programming Language including Web Technologies, .NET, Visual Basic, UNIX, C++, Java, Relational Database, C, FoxPro.

University: JAIPUR NATIONAL UNIVERSITY (JNU)

Strengths

• Learning Agility and Effective Personal Communication Skills.

• Innovative and Success Oriented Open Mind Person.

• Possessing the capacity to cope with failures and trying to learn from past mistakes.

• A quick learner who enjoys learning new things.

• A Team Player who shares knowledge and ideas with colleagues.

• Can do multiple work with efficiency.

Contact this candidate