KATHY CHANEY
PHR, SHRM-CP
Grand Prairie, TX ****2
******.*@*********.***
SKILLS & ABILITIES
Professional Human Resource leader with functional knowledge of all human resource disciplines; outstanding organizational skills and the ability to handle crisis situations calmly and efficiently; possess excellent verbal and written communication skills, able to relate and interact well with diverse individuals and groups; an effective time manager who is action-oriented and results-driven; adept at building teams and creating a collaborative environment. Proficient in benefits and retirement plan administration.
EXPERIENCE
Director of Human Resources
Complete Emergency Care - Southlake, TX
March 2015 to November 2025 (Retired)
Responsible for determining and providing leadership in developing and executing human resources strategy in support of overall business plan and strategic direction.
•Plan, develop, organize, implement, direct, and evaluate human resource's function and performance.
•Implement and promote organizational change.
•Successfully migrated from a PEO to an in-house HRMS, including applicant tracking, onboarding and payroll processing.
•Coach and advice management team on employee performance and disciplinary.
•Monitor trends in overtime, attrition, turnover and advise senior management.
•Lead the human resources department by evaluating structure and plan for continual improvement, as well as providing professional and personal growth.
•Develop policies and programs for effective management of human capital.
•Manage employee communications and employee safety and employee safety and health.
Human Resource Manager
Hirata Corporation of America - Indianapolis, IN
2013 to February 2015
Manage all areas of Human Resources to include benefits; compensation; training and development; staffing; employee relations issues and payroll. Responsible for: supply ordering; office equipment; building maintenance; office upgrades.
•Implemented an Application Tracking System reducing the need to outsource recruiting
•Negotiated benefits packages resulting in a 7.93 percentage yearly savings
•Coach management on employee performance and disciplinary
•Partner with management team to revamp job descriptions to reflect a more accurate view of each position
•Change and develop policies and procedures to promote current and future company growth
•Develop relocation plans/packages for expatriates
•Actively participate on ERP selection and implementation team
•Develop training (Compliance/Teambuilding/Company Procedures) using the ADDIE Model
Risk Manager/ HR Generalist
Milestone Contractors, L.P.
1995 to 2013
Manage all aspects of Worker's Compensation and PD/GL claims, including reporting, tracking - 65% decrease in WC Claims in 3 years. Demonstrated human resource competencies in benefits administration, employee relations, and training; position over-lapped the Risk Manager position. Corporate HR department serviced approximately 375 permanent employees and 825 seasonal employees.
•Implemented and managed Modified Work Program - 70% decrease in LT/RT
•Streamlined reporting processes for Worker's Comp and PD/GL reporting.
•Developed procedures for PD/GL damage recovery.
•Designed and presented training sessions in areas of worker's comp, general liability reporting, HR procedures and implementation, documentation, EEO requirements using the ADDIE Model.
•Benefits Administrator – open-enrollment processing and employee liaison. Monitored billing, maintain accuracy of enrollees.
•Managed drug policy (pre-employment, random, DOT, and executive).
•Interpreted union contracts for compliance
•Implemented revisions of job descriptions.
•Oversaw Unemployment Compensation administration.
•Initiated start-up and maintained HR Inter-company website.
EDUCATION
MS in Human Resource Development
Villanova University - Philadelphia, PA
BS in Management/Human Resources
Indiana Institute of Technology - Fort Wayne, IN
AS in Business Management
Indiana Institute of Technology - Fort Wayne, IN
CERTIFICATIONS
SHRM-CP
PHR