Human Resources Customer Service
Resume:
Sandra Gomez
McHenry, IL *****
********@*****.***
Professional Summary
Seasoned professional with 10+ years of experience as a Human Resource Assistant searching for full- time work.
Authorized to work in the US for any employer
Work Experience
Human Resources Assistant/Administrative Assistant Maass Midwest Manufacturing., Inc-Huntly, IL
August 2023 to December 2023
Assisted human Resources in various detailed and private employee documentation, updated employee files and filed employee time cards in a timely manner for payroll. Completed multiple different office tasks like helped the front office to screen phone calls and direct them to the person or department. I helped company owner complete letterheads. Assisted with general office tasks. Apartment Leasing Agent Assistant
Multifamily Staffing Agency-McHenry, IL
June 2021 to January 2022
• Assist in apartment leasing to potential residents.
• Updated tenants privet confidential information
• Conducted in apartment showing. Did background checks for potential new residents.
• Positive Customer Service skills on site as well as on the telephone.
• Responsible for advertising.
• Send applications via mail as well as email also emailed virtual tours.
• Took work orders from current residents and assigned maintenance for those orders. Caregiver
Assisting Hands Home Care-McHenry, IL
March 2021 to June 2021
• Assisted Seniors citizens with every day routine.
• Spend over night assignments
• Made sure they took their meds when needed.
• Depending on assignment I would also do a little cleaning and cooking for them.
• Treated them with respect and dignity
• Customer service was crucial for this sensitive assignments. Human Resources Assistant
McLean-Fogg Company-Lake Forest, IL
March 2009 to March 2011
• Intensive recruitment
• Answered and made phone calls was very important
• Customer service and communication with the Company, employees, candidates and temp agency
• Employee interviews
• Candidates interviews for different job placements
• Candidates hiring
• Conducted new hires orientation both in English and Spanish
• Create a new employee confidential private file
• Updated employee confidential private files
• Collected employee time cards at the end of the week for 1st and 2nd shifts
• Replace new time card for the beginning of the new week
• Responsible for correct each employee hour entry worked
• Send the hours worked for each employee to payroll
• Collect and distributed checks and at the same time had them sign in a received check sign in sheet for our records
• Took accident reports and forwarded to the proper department
• Besides general office duties
• Multitasking a must
Administrative Assistant
Lee Hecht Harrison-Lake Forest, IL
December 2003 to April 2004
• Front office Representative
• Greeted and assisted clients
• Answered the telephone as well as telephoned clients as needed
• General clerical duties very intensive multitasking
• Updated clients files with proper respect and privacy Human Resources Assistant
1800 - Flowers.Com-Lake Forest, IL
June 2003 to December 2003
• Recruited employment candidates
• Interviewed candidates for different positions
• Interviewed employee candidates for both and English and Spanish
• Employee last minute placement in the place one or more employees didn’t show up or resigned last minute.
• Responsible for collecting employees time cards and replaced them with new ones for the following week
• Employee hour entry and responsible for sending the hours to payroll
• Collected checks and distributed them accordingly and make sure received check sheet was signed
• Maintaining training paperwork and updating confidential and sensitive information
• Coordinated company events
Office Manager
Victory Personnel Staffing Agency-Waukegan, IL
March 2003 to June 2003
• Staffing agency advertising
• Responsible for Recruiting candidates for different assignments
• Interviewed candidates
• Application data entry
• Conducted background checks and drug screening
• Give employees orientations
• Receiving and making telephone calls
• Job placement mostly for Abbot Laboratories
• Answering telephone calls as well as making telephone calls
• Report to Victory Staffing Corporation
On-Site Manager
Tandem Staffing Staffing Agency-Waukegan, IL
June 1997 to March 2000
• Recruiting candidates for different Positions
• Gave and received applications
• Answering and receiving telephone calls
• Applications data entry
• Conducted interviews and interviews
• Gave orientations both in English and Spanish
• Keeping in touch with Client Human Resources as well as different departments supervisors was crucial for business
• Attend and participated in meetings
• Retrieved time cards and replaced them with the following week ones
• Hour entry for every employee
• Sent the hours for that week to payroll
• Collected and distributed employee checks and made sure the check sheet was signed for every employee I gave a check to
• Created new files for new employees as well as updated employee confidential private files Administrative Assistant
LTD Commodities-Bannockburn, IL
August 1996 to March 1997
• Answered telephone
• Order entry
• Customer service answering customers questions and concerns
• Track order and replace defective items
• Collection department
• Correspondence department distributed correspondence to correct department Education
High school diploma
Waukegan West High School - Waukegan, IL
October 1989 to June 1993
Skills
• Customer service
• Workforce Development (7 years)
• Time management
• Computer skills
• Property Management (2 years)
• Property Leasing (2 years)
• Interviewing (5 years)
• Communication skills
• Office experience
• Human Resources (3 years)
• Payroll (4 years)
• Order Entry (3 years)
• Human Resources Assistant (3 years)
Languages
• English and Spanish - Fluent
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