Holly Grimes
Customer Service Representative
Fort Worth, TX 76116
*******@*****.***
Professional Summary
Organized and motivated professional seeking a challenging position with a company that will allow me to utilize my communication, experience, and customer service skills. Authorized to work in the US for any employer
Work Experience
Service BDC Representative
Bruce Lowrie Chevrolet-Fort Worth, TX
January 2021 to Present
I ANSWER PHONES AND MAKE SERVICE APPOINTMENTS
Customer Service Representative
AutoNation Ford-Fort Worth, TX
August 2016 to Present
• Provide exceptional customer service to all customers.
• Handle all financial transactions and appointment scheduling for Service Department. Cashier/Receptionist
Moritz Kia-Fort Worth, TX
May 2013 to August 2016
• Responsible for all front desk duties which included: answering multi-line phone system, greeted all customers, relayed messages to appropriate individuals.
• Scanned and prepared all documents and invoices for Service Department. Office Assistant
Freightliner-Fort Worth, TX
August 2008 to May 2009
• Handled all Accounts Payable and posted inventory to customer accounts.
• Served as cashier and receptionist for office.
Education
High School diploma
Arlington Heights High School-Fort Worth, TX
May 2003
Skills
• Front desk
• Office experience
• Administrative experience
Additional Information
• Customer Service
• Computer Navigation
• Microsoft Word
• Team Player
• Data Entry
• Typing
• Microsoft Excel
• Multi-line Phone
• Accounts Payable