MAALI VASQUEZ
Orlando, FL 407-***-**** ️ *************@*****.***
PROFESSIONAL SUMMARY
Motivated and dependable professional with experience in customer service, food service, and fitness training. Skilled at handling fast-paced environments, managing multiple responsibilities, and providing excellent client and guest experiences.
WORK EXPERIENCE
Kyoto Sushi and Grill – Orlando, FL
Cashier / Server / Shift Lead December 2024 – Present
- Process customer orders and handle cash and card transactions accurately.
- Serve guests promptly and ensure a high level of customer satisfaction.
- Open and close the store, oversee shift operations, and occasionally fill in as manager.
- Train new team members on procedures and customer service standards.
Orlando Boxing Club – Orlando, FL
Front Desk Associate / Personal Trainer / Class Trainer 2023 – 2024
- Welcomed and checked in members, handling sign-ups and renewals.
- Designed and led individual training sessions tailored to client goals.
- Conducted group fitness classes, motivating participants to improve performance.
- Managed phone calls, scheduled sessions, and assisted with event organization.
- Maintained cleanliness of the facility and ensured equipment was in good condition.
Dairy Queen – Orlando, FL
Cashier April 2021 – August 2021
- Operated cash register and processed customer payments.
- Took food and drink orders accurately and efficiently.
- Maintained a clean and organized work area.
EDUCATION
High School Diploma
SKILLS
Customer service
Cash handling & POS systems
Team leadership
Food & beverage service
Fitness training & class instruction
Problem-solving
Time management
Communication skills
Conflict resolution