Marketing Specialist Project Management
Resume:
Metin Gürsoy
**** ********** **. ***. *** Vienna, VA 22180
***********@*****.***
PROFILE
With my previous experience in multiple fields, and my time in university earning my degree, I have gained a broad range of knowledge and skills. Tourism and hospitality management, project management, and consultation are just a few of the lines of work that I have expertise in.
EXPERIENCE
Head Bartender, The Virginian Retirement Company, Fairfax, VA — 03/15/2025 —7/30/2025 Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients, following and crafting recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory, managing and maintaining a constant room for innovation. Contributes to daily, holiday, and theme drink menus.
Ensures smooth operation of bar services during the absence of a supervisor. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints.
Seasonal Guest Relations, Target, Fairfax, VA — 11/16/2024 — 1/24/2025 As an employee of Target, I gained valuable experience while working in the US. I was able to verify the processes that matched my years of experience in Turkiye. I worked to manage stock efficiently, resolve customer complaints, and provide assistance as needed.
Marketing Specialist, Sahin Goz Hospitality Grp, Yozgat, Turkiye — 2/28/2023 — 3/13/2024 As a marketing specialist, I created visual imagery and advertisements to support this company’s endeavours. I also made agreements with agencies to sell a certain number of rooms for a certain price. I worked on SEO, creating tour experiences to package with the company’s hotel rooms, and managing political and business event organization. Bar Supervisor, Cullinan Belek Golf Resort, Antalya, Turkiye — 12/10/2021 — 2/12/2023 During this employment period, I oversaw the daily operations of several of the 25 bars within this upscale resort. In this role, I managed staff schedules, ensured the quality and procurement of essential items, and directed the workflow of the bars. I also devised and executed promotional events based on various factors, such as overstock, seasonal changes, and shifts in pop culture trends. I was one of the first employees and had a hand in the design of the resort layout.
Technical Support Representative, IATI Travel Agency, Turkiye — 1/18/2019 — 2/11/2021 IATI is an electronic ticket sales system that is rented out to smaller travel agencies. If they encountered technical issues while trying to sell tickets or had any questions, I would answer their requests to modify those reservations or assist the company itself resolve the problem.
Project Assistant, WYG International Consultancy Ltd, Turkiye — 6/8/2017 — 12/28/2018 I supported a project team leader with administrative tasks such as managing resources; analyzing data; communicating with stakeholders, clients, vendors, and team members; and reporting directly to the project manager, Sorgun municipality, and the Ministry of Industry and Technology.
I had a personal hand in technical assistance for Sorgun Business Development Enterprise, monitoring the execution of the work involved. Bar Supervisor, Emelda Sun Club Hotel, Antalya, Turkiye — 8/15/2010 —10/30/2016 After I graduated from a high school that specializes in hotel and tourism management, I started working here as a bartender, gradually moving up to bar supervisor. I worked many different bars within this high-end, large-scale hotel that had a sprawling campus. Maintaining quality standards, entertaining customers, meeting hygiene rules, and handling communication were a small percentage of the duties under my purview. I was also responsible for assisting in the education of the various students from technical schools. Food operations, such as checking the kitchens and ensuring the quality of the food served, as well as opening and closing the kitchens and bars, were my duties as well.
EDUCATION
Gaziosmanpaşa University Higher School of Tourism and Hotel Management and Administration — Bachelor’s Degree, 2014 — Tokat, Turkiye Anatolian Occupational Tourism and Hotel Vocational High School — Food and Beverage Services — High School, 2010 — Kayseri, Turkiye SKILLS
Computer Skills: Microsoft 365, ticketing sales programs, e-commerce, hotel automation programs, computerized accounting, MICROS. Management Skills: Human Resources Management; Front Office, Hotel, Travel Agency and Tour Operations, Lodging, and Destination Management; Career, Financial, and Organizational Management; Strategic Management in Tourism; Food and Beverage, Total Quality, and Sanitation Management; and Time Management skills. Accounting Skills: Statistics, cost and purchasing analysis, money handling, and hospitality accounting.
Business Skills: Sociology of tourism, public relations, research methods, organizational behaviours, investment project analysis, economics, meeting and banquet organization, and marketing skills.
Language Skills: German, English, Russian, and Turkish. CERTIFICATIONS
BarSmarts —Pernod Richard — March 2023
Beverage Preparation — Global Institute — January 2025 Persuasion Skills — BTK Akademi — January 2025
Team Building and Management — BTK Akademi — January 2025 Stress Management Training — Boğaziçi Institute — January 2024 Sabre Reservation and Ticketing Training — IATI Turkey/Antalya — February 2019 Innovation Training — WYG Turkey —November 2018
Marketing and Sales Management Training — WYG Turkey — October 2018 Project Cycle and Project Management Training — WYG Turkey — September 2018 Corporate Development Training — WYG Turkey — February—March 2018 Erasmus LLP Program — Krosno State College, Poland —September 2012 - June 2013 8129 Heatherton Ln. Apt. 303 Vienna, VA 22180
***********@*****.***
REFERENCES
Frank Milano — Retired Deputy Sheriff — Alexandria Sheriffs Office Phone: 571-***-****
Email: ******@*******.***
Garrett Claybrooks — HR Director — Cogir Senior Living Phone: 703-***-****
Email: ***********@********.***
Haitham Fayed — Cook — Cogir Senior Living
Phone: 703-***-****
Hasan Sahingoz — Company Founder — Sahin Goz Hospitality and Construction Group Phone: +90-532-***-****
Phone: +43-664-***-****
Email: **********@******.***
Huseyin Guner — Bar Manager — Emelda Sun Club Hotel Phone: +356-***-***-**
Email: *******@******.***.**
LinkedIn: https://www.linkedin.com/in/h%C3%BCseyin-g%C3%BCner-10452aa8 Dilara Taskin — Agency Support Team Supervisor — IATI Turkey Online Reservation and Sales Agency
Phone: +90-539-***-****
Email: ******.******@************.***
Caglar Aydin — Project Team Leader — WYG Turkey Consulting Firm Phone: +90-533-***-****
Email: *************@*******.***
8129 Heatherton Ln. Apt. 303 Vienna, VA 22180
***********@*****.***
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