Assistant Manager Inventory Management

William Troutman

Glendale, AZ ***** 480-***-**** ***********@*****.***

Professional Summary

Assistant Manager with a proven track record, enhancing team performance and customer satisfaction. Knowledgeable in sales, personnel management and inventory management. Demonstrates strong leadership and organizational skills.

Skills

Retail Operations

Customer Relations

Product and service knowledge

Store opening and closing

Operations Management

Recruiting and interviewing

Sales Strategies

Strong Communication Skills

Staff Development

Accuracy and Attention to Detail

Work History

Sales Specialist, 10/2024 - Current

Macys Department Store – Scottsdale, AZ

Assisted customers with merchandise selection

Responsible for opening and closing of men’s department

Surpassed daily and monthly sales targets by 135%+, exceeding credit card application goals

Restocked merchandise and maintained a clean, organized sales floor

Responsible for training other associates on procedures

Updated displays, marked down clearance product, handled damages

Assistant Manager, 10/2021 - 01/2024

Party City – Phoenix, AZ

Increased sales through effective merchandising strategies by 20%, and targeted promotions

Created weekly work schedules for employees

Onboarded new employees with training and new hire documentation

Monitored daily store activities and mentored team members

Controlled registers and daily transaction reconciliation

Managed special orders and deliveries

Open and closed store, keyholder

Received and processed new and outdated inventory

Walked through store areas to identify and proactively resolve issues

Supervised and evaluated staff to help improve skills

Responded to customer concerns, worked with the manager to raise customer satisfaction ratings

Sales Associate, 08/2020 - 08/2021

Home Depot – Phoenix, AZ

Department lead in lumber and wood products

Assisted customers with product selection based on their project needs

Helped customers locate products and checked store system for merchandise

Collaborated with and supported various departments as a cross-trained team member

Stocked merchandise, labeled item, and arranged according to size or color

Processed register transactions accurately, assisted with errors

Attended team meetings and training sessions to stay updated on retail best practices

Sales Associate, 01/2019 - 08/2020

Target – Tolleson, AZ

Delivered exceptional customer service, promptly resolving issues to enhance satisfaction and loyalty

Consistently met or exceeded monthly sales goals through product expertise and upselling techniques

Maintained store visual standards by organizing displays and merchandising key items

Assisted with inventory management, restocking, and loss prevention procedures

Built strong rapport with customers, driving repeat business and positive in-store experiences

Education

Scottsdale Community College - Scottsdale, AZ

Coursework completed toward Bachelor’s Degree – Not currently enrolled

High School Diploma: 05/2019

Copper Canyon High School - Glendale, AZ

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