Production Supervisor Assistant Manager
Resume:
DONALD J. SWANSON
Blaine, Minnesota 55434
*******@********.***
SUMMARY
I am a highly motivated, results-oriented employee that has a background in problem solving, communications, and planning. Demonstrated ability to identify opportunities, plan strategies and implement resolutions leading to the achievement of corporate goals and objectives. Diverse expertise and a multi-task orientation have contributed to increasingly responsible positions.
EXPERIENCE & ACCOMPLISHMENTS
Aramark Fridley, MN 1996-Present
Production Supervisor
Prioritize industrial automated wash floor to maintain a consistent and efficient flow of quality product to each department
Utilize software for automated process control to create and maintain wash and dry formulas
Complete weekly inventory and order chemicals from vendors
Communicate concerns effectively to internal customers and vendors
Hire, train, direct and supervise 15+ employees, process daily and weekly production reports
Coach, motivate, and create action plans to improve employee performance
Ensure weekly and daily preventive maintenance tasks are completed
Continuously Improve work environment and standards by using 6S and lean skills
Sustain less than 10% staff turnover in a Union and non-Union environment for last 5 years
Maintain a high level of safety awareness and exceed standards set by O.S.H.A.
SBM Fire Department Blaine, MN 2000-Present
Paid On-Call Firefighter/Fire Motor Operator
Firefighter 2 (FF2) - State Certified
Emergency Medical Technician (EMT) - State Certified
Completion of Hazmat Technical class
McDonalds Corp Bloomington, MN 1986-1996
Assistant Manager
Met QSC standards on all shifts continuously through employment
Interviewed, hired crew people, and conducted crew orientations.
Trained manager trainees, swing managers, and crew trainers.
Administered crew performance reviews; updated employee HR files
Completed weekly inventories and statistical/variance reports on a timely basis
Maintained restaurant safety and safety awareness.
Created crew incentives and built enthusiasm by using calendar activities
Helped to budget and control expenses on profit and loss statements
Maintained total customer satisfaction to increase sales by 20% over length of employment
PROFESSIONAL EDUCATION & SKILLS
Proficient in MS Word, Excel, PowerPoint
Understanding Automation, Softrol Institute, Atlanta, Georgia
Trained in Lockout Tag out and Hot Works
Trained in Confined Space Entry
Basic Operations Course (BOC), Bloomington, Minnesota
Applied Equipment Course (AEC), Bloomington, Minnesota
Intermediate Operations Course (IOC), Bloomington, Minnesota
Completed Crew Retention, Sexual Harassment, Marketing and Total Customer Satisfaction Seminars
Certified Forklift Operator
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