RESUME OF MARY NOTO-HEBERT
PUNTA GORDA, FL. 33983
Cell: 407-***-****
EMPLOYMENT HISTORY
*/**** -
**/**** ***** - ********** & PROTZO EYE ASSOC.
Patient Services Representative
Checking in and checking out patients, verifying Insurance and assisting patients with paperwork. Manage patient complaints and feedback. Manage written, verbal and electronic communications. Supervise patient intake procedures, Schedule cataract surgeries and post-ops. Excellent customer service skills. Maintain proper documentations such as referrals and or authorizations for patients. Collect any payments or copays required. 2/2021 - 2023 ROCK SPRING VETERINARY
Front Desk Receptionist
Check in and check out patients, maintain proper documentation through clients and pet records. Assist all clients by providing necessary instructions, and information needed, Dispense prescriptions items per the Veterinarians instructions.compassion and respect Excellent customer service skills. Maintain positive demonstrate ability to show empathy towards clients and treat pets with compassion and respect.
10/2015-2018 ADVANCED PEDIATRIC
Front Office/ Referral Coordinator
Responsibilities include scheduling patients, verification of insurance, obtain complete patient demographics and determine patient financial responsibility. Perform authorization and or referral for any specialist needed. Coding and electronic billing. EMR, Perfect care.
9/2014 -
10/2015 PEDIATRIC NEUROLOGY & EPILEPSY OF CENTRAL FLORIDA Referral Coordinator
Responsibilities include obtaining and verify insurance, obtain the physicians Approval. Process any medical records and or clinicals needed for the referral or authorization. Submit to the correct facility where procedure will be performed and schedule appointments if necessary. Scheduled follow-up appointments and new patient appointments. Office was closed.
3/2009 –
12/2013 ALL CHILDREN’S HOSPITAL
Dept.Admissions Coordinator/Emergency
Responsibilities include registration of patients, verification of insurance, problem solving abilities, Initiates all manage care requirements for pre- certifications and pre-authorizations. Obtains complete demographics, billing information and diagnosis for admissions and referral sources. Ability to interact with physicians, nurses, and a large patient volume. Excellant communication and customer service skills. Cerner Software and Meditech. 8/2007 –
2/2008 ORTHOPEDIC SPINE SPECIALISTS
Receptionist/Front Desk
Responsibilities included patient registration, modification of chart information through computer entry, mail distribution, scheduling follow-up appointments, checking patient charges, and linking diagnostic and procedure codes with specific exams performed. Software utilized was Medent.
6/2005 –
7/2007 BOX HILL PEDIATRICS
Medical Receptionist
Responsibilities included greeting and checking in patients, discharging patients, answering telephones, scheduling appointments, sending faxes, filing, typing and data entry. Software utilized was Medical Management. 10/2003 –
6/2005 HARFORD PRIMARY CARE
Medical Receptionist
Responsibilities included greeting and checking in patients, discharging patients, answering telephones, scheduling appointments, sending faxes, filing, typing, and data entry. Software utilized was Nex Gen.
3/2001 –
10/2003 LONG & FOSTER REALTORS
Receptionist/Secretary
Responsibilities included data entry ( inputting current listings in MRIS and Gempler systems
Responsibilities included data entry (Inputting current listings into MRIS and Grempler systems), maintaining communication with sellers, switchboard, incoming/outgoing mail, filing, and assisting realtors Responsibilities included data entry (Inputting current listings into MRIS and Grempler systems), maintaining communication with sellers, switchboard, incoming/outgoing mail, filing, and assisting realtors. Responsibilities included data entry (Inputting current listings into MRIS and Grempler systems), maintaining communication with sellers, switchboard, incoming/outgoing mail, filing, and assisting realtors Responsibilities included data entry (Inputting current listings into MRIS and Grempler systems), maintaining communication with sellers, switchboard, incoming/outgoing mail, filing, and assisting realtors.
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EMPLOYMENT HISTORY (CONTINUED)
EDUCATION
NORTHERN HIGH SCHOOL, Baltimore, Maryland
Courses Studied: Academic Studies
REFERENCES
Nancy Snyder, Medical Office Administrative Supervisor Orthopaedic Spine Specialists
York, PA 17402
Pam Burgess, Medical Office Manager
Box Hill Pediatrics
Abington, MD 21015
Linda Wilson, Office Manager
Harford Primary Care
Bel Air, MD 21014
Eve Martinez, Supervisor
All Children’s Hospital
St. Petersburg, FL 33701
Taneta Murray
All Children’s Hospital
St. Petersburg, FL 33701
Dr. Lisa Brennan, MD
All Children’s Hospital
St. Petersburg, FL 33701
Diane Sanchez, Office Manager
Neurology and Epilepsy of Central Florida
Orlando, FL 32819