Customer Service High School

Professional Summary

Skills

Personal Information

Work History

Nюёію A. GќљёѠњіѡѕ

**** *** ***** **, ************, IN 46254 • Cell: 317-***-**** • *****.***********@*****.*** Licensed insurance professional with extensive experience in sales, prospecting and lead generation. Seeks a position offering new challenges and opportunities for career growth and advancement. Typing 72 wpm

Proficient with Microsoft Apps.

Award-winning sales professional

Results-oriented

Warm and cold leads development

Personable

Life and health insurance products

Driven

Analytical

Proactive team player

I hereby declare that the above mentioned details are true to the best of my knowledge. (Nadia A. Goldsmith)

Managing Agent, 06/2016 to Current

Acceptance Insurance – 8239 Pendleton Pike Indpls, IN. 46226 Closed an average of 25-35 new sales per week.

Calculated premiums and established payment methods for sales. Identified and solicited sales prospects in agency databases. Evaluated leads obtained through direct referrals, lead databases and cold calling. Modeled exceptional customer service skills and appropriate diagnostic sales techniques. Finalized sales and collected necessary deposits.

Licensed Insurance Agent, 11/2014 to 06/2016

Young America Insurance – 4963 S. Emerson Ave

Calculated quotes and educated potential clients on insurance options. Tracked the progress of all outstanding insurance claims. Education

Certifications

Additional Information

Met with 15-25 existing and prospective clients each week to select appropriate insurance policies. Hair Stylists, 07/2012 to 11/2013

Billy Bladzes Hair Salon – 2526 E. 38th Street Indpls, IN. 46218 Assessed customer needs and gave advice about hair style and color options. Educated clients about products and self-maintenance for healthy hair. Used various hair cutting tools including scissors, trimmers, clippers, razors and brushes. Offered wet styling, thermal styling, permanent waving and hair relaxing services. Customer Service Representative, 04/2009 to 07/2013 Safelite AutoGlass – 4625 W. 86th Street Indpls, IN. 46268 Investigated and resolved customer inquiries and complaints in a timely and empathetic manner. Built long-term customer relationships and advised customers on purchases and promotions. Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Greeted customers entering the store to ascertain what each customer Secretary, 05/2006 to 04/2009

Arley Arthur Attorney At Law – 826 E 38th

Processed appeals, motions and pretrial agreements. Received and placed telephone calls to clients and prospective clients. Assisted attorneys in collecting information such as employment, medical and other records. Completed accident reports, trial and courtroom requests and applications for clients. Filed documents with the courts on behalf of the attorney. Screened telephone calls and forwarded them to the appropriate departments. High School Diploma: 1997

Pike High School -

P & C License

Health & Life License

Cosmetology License

ACHIEVEMENTS · Property and Casulty Insurance License · Health and Life Insurance License · Cosmetology License STRENGTH & HOBBIES Driven Self-Motivated Dependable Muti-Tasking Leader Coachable Team Player Organized Fair DECLARATION I hereby declare that the above mentioned details are true to the best of my knowledge. (Nadia A. Goldsmith)

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