Digital Transformation Human Capital

Angelina Masini

******************@*****.*** https://www.linkedin.com/in/angiemasinisloan/ 440-***-****

EXECUTIVE SUMMARY

Strategic and innovative operations executive with over two decades of experience leading enterprise-wide transformation initiatives across Fortune 500 organizations. Proven success in scaling operational efficiency, implementing enterprise systems, enhancing profitability, and driving digital transformation. Recognized for building high-performance teams and fostering a culture of innovation, accountability, and results. Expertise in managed services, IT infrastructure, human capital management, and financial forecasting.

CORE COMPETENCIES

Strategic Planning & Execution Vendor Management & Sourcing

Enterprise Technology Transformation M&A Integration & Organizational Change

Operational Efficiency & Process Reengineering Business Continuity & Risk Management

Budgeting & Financial Forecasting Lean Six Sigma & Performance Optimization

Human Capital Strategy & Leadership Development Data-Driven Decision-Making

ERP Systems Design & Integration Stakeholder & Board Reporting

IT & Infrastructure Management Digital Transformation & Automation

EDUCATION & CERTIFICATIONS

Artificial Intelligence for Business Strategy – MIT Sloan Executive Education (Feb 2024)

Six Sigma Black Belt Certification – Aveta Business Institute (2011)

Sustainability Program Certification – Case Western Reserve University (2011)

Bachelor of Arts in Business Management – University of Phoenix

Certified Network Engineer (Novell 3.1 CNE) – Pacific Dataware

PROFESSIONAL EXPERIENCE

Automation Solutions, LCC Daytona Beach, FL

Fractional COO Oct 2023 – Present

Provide operational leadership for small-to-mid-sized companies, focusing on process optimization, ERP implementation, and performance turnarounds.

Oversee financial analysis and forecasting to improve profitability and business health.

Lead strategic technology roadmap development, including digital adoption and automation of key workflows.

Automation Solutions, LLC Daytona Beach, FL

Chief Innovation Officer & Co-Founder Oct 2021 - Present

Co-founded a SaaS and consulting company delivering ERP and business intelligence tools for construction and small business clients.

Designed and launched a proprietary ERP system combining CRM, HRIS, financial forecasting, job costing, and fleet management modules.

Developed a subscription-based template marketplace for SMBs, generating recurring revenue.

Led the architecture and development of a custom loan portfolio suite for a $60M private lender, increasing operational capacity 3x and enabling long-term financial visibility.

Commercial Roofing & Gutter Company Daytona Beach, FL

Chief Operating Officer Jan 2018 – Oct 2023

Oversaw operations of a $23M business, including finance, HR, IT, and supply chain.

Created and implemented standard operating procedures across all Divisions.

Designed and deployed a custom ERP solution, eliminating multiple platforms and reducing costs while increasing profitability by 28%.

Provided executive support to CEO on strategy, planning, and growth initiatives.

Standardized reporting and increased process efficiency across departments.

Cognizant Technology Solutions Albany, NY

Executive Director, Strategic Human Capital Management Jan 2016 – Jan 2018

Led global HCM transformation programs and launched an HR Exchange network for clients post-implementation.

Designed go-to-market strategies, internal training, and product branding for enterprise HR tech solutions.

Drove $8M annual revenue target through pre-sales, industry conferences, and executive webinars.

Cognizant Technology Solutions Albany, NY

Vice President of Operations Jan 2012 – Dec 2016

Directed operational infrastructure overhaul, consolidating back-office systems including GL, HRIS, T&E, and recruiting.

Achieved 91% utilization against 80% target via global resource planning.

Generated multimillion-dollar savings through benefit renegotiations and process streamlining.

Led Managed Services program from concept to $1.49M ARR in under 2 years.

Genesis10 New York, NY

Director of Managed Services & Principal Consultant Jan 2011 – Dec 2012

Process re-engineered Operating System Patching for one of the 23 data centers for 70,000 servers for the 2nd largest bank in the country.

Led the development and implementation of a curriculum content renewal process for a global food and beverage client’s internal employee university.

Championed veteran hiring initiative, resulting in 30% of placements from military transitions.

Keybank National Association Cleveland, Ohio

Senior Vice President & Director, IT Services and Chief Sustainability Officer Jan 2009 – Dec 2011

Managed $820M IT spend and 1,100 vendor relationships.

Saved $8.5M in procurement and $1.5M in wireless spend through optimization initiatives.

Delivered 19% MWBE diversity spend, surpassing corporate goals.

Keybank National Association Cleveland, Ohio

VP & Director, Enterprise Operations Support / Client Services / Print Optimization 2007 - 2009

Managed 300+ FTEs across helpdesk, desktop, print, and service management.

Founded and led the company’s Green Network and sustainability initiatives, reducing printing and saving $3M+ annually.

Achieved $1M savings through device consolidation and vendor renegotiation.

Keybank National Association Cleveland, Ohio

Vice President & Division Manager – Western US 1997 - 2007

Enhanced helpdesk first-call resolution by 27%, improving client satisfaction and reducing cost.

Oversaw IT operations and print optimization for 100+ locations.

Developed LAN file share provisioning tools and improved PC refresh processes.

Received leadership recognition from Thought Leadership Award Xerox .

TECHNOLOGIES & TOOLS

ERP Systems (SAP, NetSuite, Oracle) • Salesforce • Workday • ServiceNow • Microsoft 365 • • • Smartsheet • • HRIS Platforms • Cloud Infrastructure

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