CHRISTINA READ
*** ***** ***** ******, ** *****
*****************@*****.***
Https://www.linkedin.com/in/christina-read-66057033a Seeking a position where I can share my motivation, resourcefulness, knowledge, and dynamic professionalism. I have more than 30 years of comprehensive, compliance, and finance experience and can handle and resolve challenging issues while delivering exceptional support. Consistently recognized for high performance standards, ability to educate and train, and the ability to motivate myself and others to achieve objectives while leading a team. Enthusiastic, adaptable, detailed and organized. Strong interpersonal and computer skills that will allow me to progress and grow as I further my career. Professional Experience
Community Care Network of VA, Cenevia Dallas, GA 2025 Medical Billing Specialist (Remote, Contract Temp) Rebill rejected or denied claims; appeal claims as necessary; resolve payment issues with carriers - recoupments, denials and partial payments; follow up on suspended claims, aged, and unresolved claims; communicate with third-party to complete claims processing efficiently; maintain the understanding of the revenue cycle management process; and report weekly totals. Proficient in systems: ECW, Excel, Microsoft Outlook. Wicker. Smith, O'Hara, McCoy & Ford P.A. Miami, FL 2025 Billing Specialist I
Prepare and post bills, invoices, and receipts, monitor account status and balances: check accounts for inconsistencies and discrepancies to ensure accuracy and timely payments; verify the validity of debit accounts: ensuring accounts are valid and that payments are processed correctly; manage the accounts receivable database; address customer inquiries and resolve billing issues to ensure customer satisfaction; maintain accurate records; stay current with industry standards and company policies related to billing. Proficient in systems: 3E,
ProLaw, Quovant, Excel and other processes.
IFAS LLC - Government Contractor Charleston, SC 2023-2024 Consultant
Responsible for accuracy of calculating and processing Time and Attendance into various proprietary financial systems, ensuring timeliness and accuracy of information. This includes working accounts by organization or country code by processing a variety of transactions which affect pay, leave, taxes, benefits, and other deductions; receive, research, analyze, and process pay actions under the Common Actions: Accounting Updates, COLA, Donated Leave, E and L Statements, General Inquiry – Common and or Historical, INWS, Overpayment & underpayment - Salary Adjustment, Service Computation Date Adjustment; answers questions from employees regarding payroll; audits, analyzes, and reconciles reports or accounts, and as necessary, makes adjustments which are largely retroactive in nature - more difficult adjustments may require extensive record searches and involve correction of accounts; perform manual calculations when deemed necessary to verify year-to-date adjustments and corrections when the calculations cannot be performed through the automated payroll system, GFACS and or other financial systems as required; research, correct and determine the cause of erroneous payments; calculating overpayments made due to system deficiencies; prepares reports on various
aspects of the payroll cycle, as requested by DOS; performs other payroll duties as assigned.
Palmetto State Armory Charleston, SC 2023
Cashier – Customer Service
Assist customers with their purchases while providing a high level and positive buying experience, resolve customer issues within my scope of responsibility; maintain the front end of the store in appearance includes sweeping, dusting, restocking, fronting, etc. Azura Care Charleston, SC 2023
Health Insurance Specialist
Confirm that a patient’s health insurance is active, provider is within contracted guidelines and insurance benefit list to ensure it covers current and future procedures: may be completed multiple times during, and after a patient’s visit and or stay; check benefit limits to determine deductibility, coinsurance, and copayment amounts due. If applicable, use the procedure estimate process to notify the patient in advance of the amount due; ensure payer requirements including the following are met:
● Review and submission of clinical documentation to ensure the treatment/services are appropriate for the
diagnosis as determined.
● Obtain and verify that insurance authorizations are obtained and maintained on designated patients.
● Ensure that initial and all subsequent authorizations are obtained in a timely manner.
● Work to reduce and eliminate authorization denials. Understand and remain updated on payor specific criteria and provide clinical support for medical necessities; maintaining a goal greater than 95% accuracy, quality and productivity; knowledge of legal, regulatory, and policy compliance issues related to medical coding and billing procedures and documentation; knowledge of appeals concepts and principals; ability to use independent judgment, manage and impart confidential information.
Ensemble Health Partners Charleston, SC 2021-2023
Health Insurance Specialist
Confirm that a patient’s health insurance is active, provider is within contracted guidelines and insurance benefit list to ensure it covers current and future procedures: may be completed multiple times during, and after a patient’s visit and or stay; check benefit limits to determine deductibility, coinsurance, and copayment amounts due. If applicable, use the procedure estimate process to notify the patient in advance of the amount due; ensure payer requirements including the following are met:
● Review and submission of clinical documentation to ensure the treatment/services are appropriate for the
diagnosis as determined.
● Obtain and verify that insurance authorizations are obtained and maintained on designated patients.
● Ensure that initial and all subsequent authorizations are obtained in a timely manner.
● Work to reduce and eliminate authorization denials. Understand and remain updated on payor specific criteria and provide clinical support for medical necessity; maintaining a goal greater than 95% accuracy, quality and productivity; knowledge of legal, regulatory, and policy compliance issues related to medical coding and billing procedures and documentation; knowledge of appeals concepts and principals; ability to use independent judgment, manage and impart confidential information.
Sun West Mortgage Company Inc., Orangethorpe, CA 2020-2021 Mortgage Loan Coordinator
Gather and process loan files to verify accuracy of documents received; file reports, monitor transactions and credit scores: under loan supervisor or loan manager; initiate all correspondence regarding the signing of promissory notes, entrance, and exit interviews; provide administrative support to all lenders, third parties and customers; escalate all error messages to the New Loan Set-up Manager for review. HCA Tri-County Surgical Associates North Charleston, SC 2019-2020 Medical Assistant
Prepare and assist patients during visit and examinations; explain treatment procedures, collect and prepare laboratory specimens; review and transmit medications as requested; explain any special diets; prepare and administer medication: intramuscular, intradermal, and subcutaneous; assist in minor office procedures, perform EKG’s, phlebotomy requests, wound care changes and dressings and updating and filing patient medical records; arrange for any hospital admissions, new scheduled appointments, and referrals; review coding and fill out insurance form information as necessary. Proficient in systems: Athena, E-Clinical, STAR, EPIC.
Barrier Island Psychiatry Charleston, SC 2019
Medical Assistant
Prepare and assist patients during visit and examinations; explain treatment procedures, collect and prepare laboratory specimens; review and transmit medications as requested; explain any special diets; prepare and administer medication: intramuscular, intradermal, and subcutaneous; sit in on counseling if needed, phlebotomy requests, update and file patient medical records; arrange for any in-patient psych hospital admissions, new scheduled appointments, and referrals; review coding and fill out insurance form information as necessary. Proficient in systems: Athena, E-Clinical, STAR, EPIC. Palmetto Primary Care Physicians North Charleston, SC 2018 – 2019 Medical Assistant
Prepare and assist patients during visit and examinations; explain treatment procedures, prepare, collect and perform basic laboratory test on specimens; review and transmit medications as requested; explain any special diets; prepare and administer medication: intramuscular, intradermal, and subcutaneous; assist in minor office procedures, perform EKG’s, phlebotomy requests, wound care changes and dressings and updating and filing patient medical records; arrange for any hospital admissions, new scheduled appointments, and referrals;
review coding and fill out insurance form information as necessary. Proficient in systems: Athena, E-Clinical, STAR, EPIC.
Coastal Pediatric Association Mt. Pleasant, SC 2017 – 2018 Medical Assistant
Prepare and assist patients during visit and examinations; explain treatment procedures, collect and prepare laboratory specimens; review and transmit medications as requested; explain any special diets; prepare and administer medication: intramuscular, intradermal, and subcutaneous; assist in minor office procedures, sterilize all medical equipment, perform EKG’s, phlebotomy requests, updating and filing patient medical records; arrange for any hospital admissions, maintain physician schedule and new scheduled appointments, and referrals; review coding as necessary. Proficient in systems: Athena, E- Clinical, STAR, EPIC, Excel.
Hospice of Charleston North Charleston, SC 2016 – 2017 Medical Assistant Externship
Shadowed and assist Registered Nurses’ and CNA’s on scheduled appointments with active Hospice patients; interacted with Director of Volunteer Services on instructional procedures of Hospice and collaborated with Interdisciplinary Group to review all aspects of case management for the patient and family - consisted of Doctors, Case Workers, Registered Nurses’, Social Worker and Spiritual Leader; monitored and observed transference of information between patient representative and liaison for Hospice: to include any required medical care and equipment needed for patient care, filed and organized medical records.
BB&T Summerville, SC 2005 – 2017
Branch Banker III
Responsible for building long term account relationships, loans, and investments with new and existing clients; consult to understand clients financial needs and make appropriate product recommendations and referrals if necessary; create and develop strategies to expand sales, conduct outside company visits to promote BB&T products and financial services beneficial to client need; serve as primary contact for account maintenance; execute in-house client transactions: deposits, withdrawals, Money Orders, Certified Checks, credit and loan
payments, verifying cash and endorsements within limits, and issuing and cashing bonds; adhere to internal controls, operational procedures and risk management policies; support teammates and comply within guidelines. Notary compliant. NMLS compliant. Teller Supervisor
Supervise daily operations and oversee teller staff to ensure transactions are accurate and efficient; audit and balance cash drawers and handle discrepancies as needed; ensure teller operations comply with bank policies, procedures and compliance checks; review all escalated client service issues and handle with the highest exceptional service and resolution and provide training and coaching to all tellers ensuring up to date knowledge of products, services and policies.
Teller
Process day-to-day transactions: deposits, withdrawals, transfers, and loan payments accurately and efficiently; maintain a balanced cash drawer and handle any discrepancies within scope; assist clients with additional account services and products as needed and help navigate banking processes; follow bank policies and procedures to maintain compliant and uphold security standards.
Education
Associate’s in applied science: Focus - Medical Assisting Miller-Motte Technical College GPA 3.74 Honors
Government Security Clearance: Secret level