Administrator and Billing

Anne Puckett Punch

Current: *** ******** *****, *******, ******* 34698 • 727-***-**** • **********@*****.***

Experience

Holy Trinity Episcopal Church, Clearwater, Florida January 2022 - Current

Church Administrator

• Support and assist the Rector

• Liaise with church volunteers and leaders, attend meetings, and assist in organizing events

• Create weekly worship bulletins, weekly Constant Contact email newsletter, and update social media with announcements and church news

(Example of recent newsletter designed by me: https://conta.cc/4bbxC6t)

• Keep office hours, answer phones, and offer support to parishioners and church staff

• Maintain and organize church documents, records, and ongoing projects

• Manage annual stewardship campaign with the Rector, and receive and maintain pledges and contributions, create statement records for parishioners

• Utilize Realm for the benefit of parishioners, staff, and volunteers, especially proficient in Giving, Pathways, Reporting, Groups, Volunteers, and Communications

Period of transition and bereavement after the unexpected death of my husband May 2020 - January 2022

Whole Aveda Salon & Spa, Oldsmar, Florida April 2018 - May 2020

Advisor/ Salon Liaison/ Aveda Ambassador

• Salon and spa support for team members and guests

• Focus on improving retail sales, with an emphasis on product knowledge, ingredients and benefits

• Organization and optimization of service provider’s schedules, product recommendations, and immediate needs during the day

• Encouraging and educating team members on business initiatives, and new product launches

• Creative problem solving in a fast paced environment with an enthusiastic and positive attitude

• Planning and implementing events for product promotion and guest engagement

Solomon Cosmetic Center, Clearwater, Florida September 2017 - April 2018

Reception and Social Media Manager

• Responsible for majority of scheduling and client interface

• Develop relationships with clients to ensure their comfort

• Create friendly, welcoming atmosphere in doctor’s office

• Organize sensitive medical information, and stay abreast of HIPAA requirements

Parent & Homemaker July 2012 - Current

• There is not enough space to list the qualities and skills needed for this job

Boutwell Recording Studios, Inc., Homewood, Alabama May 2008 - July 2012

Office Administrator

• Accounts receivable and all billing, invoices and statements

• Establish and develop relationships with clients to further business

• Represent the company online while promoting our services and increasing our visibility

• Coordinate with co-workers to provide marketing ideas, promotional campaigns, cost effectiveness, billing efficiency, and cohesiveness within our staff

• Develop creative ideas for marketing and promotion of our business

• Identify new opportunities in online marketing and optimize the usage of internet and social media for advertising

Orbit Design Beauty Space, Birmingham, Alabama May 2007 – May 2008

Salon Administrator

• Responsible for all scheduling and customer service

• Implement and organize online data management, including creating database for retail products and shop use

• Accounts payable and receivable

• Reception, greeting guests, maintaining salon organization and cleanliness

Mountain Brook Schools, Alabama August 2003 – May 2007

Paraprofessional in Special Education

One-on-one care of students with severe mental and physical challenges

• Liaise with parents of students and teachers/school administrators

Education

Auburn University August 1996 – June 1999

Undergrad

• Attended Auburn University after Mountain Brook High School. I studied Special Education.

University of Alabama at Birmingham August 1999 – June 2003

• Attended UAB after leaving Auburn, and studied studio Art, and Art Education.

Volunteer and Community Highlights

American Foundation for Suicide Prevention, Tampa Bay Chapter

• Member of the planning committee for the Out of the Darkness Walk, annual fundraiser and community offering in St. Petersburg, Florida

Episcopal Church of the Good Shepherd, Dunedin, Florida

• Lay Reader, Welcome Table volunteer, fundraising for Episopal Relief & Development

• Completed Walking the Mourner’s Path Christian led grief curriculum, and volunteered as prayer partner for the next course

Curtis Fundamental Elementary School

• Parent volunteer, Chairperson of the Fifth Grade Advancement Ceremony, and off campus celebration for “graduating” fifth graders

St. Petersburg Pride Festival and Parade

• Volunteer offering conversation, resources, and support through American Foundation of Suicide Prevention

Attended the Diocese of Southwest Florida Cursillo #149, January 2024

• Pilgrim, sponsored by my Deacon, the Rev. Cindy Roehl

Sustaining member of the Ballet Guild of Birmingham, Alabama

• Past experience in planning, decorating, and volunteering to support presentees of the annual Ball of Roses

Active in the arts community in Dunedin, Florida and Birmingham, Alabama

• Experience organizing, marketing, and hosting community art shows

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