Medical Billing High School
Resume:
SONIA CRUZ
*** ******** *****, **********, ** ***95
*********@*****.***
OBJECTIVE
Detail-oriented healthcare support professional with extensive administrative experience and a recent background in medical billing and coding. Currently completing certification from the University of Phoenix. Skilled in patient intake, insurance verification, and maintaining compliance with healthcare regulations. Seeking to transition into a medical billing and coding role in a fast-paced healthcare environment.
EDUCATION
University of Phoenix – Online
Medical Billing and Coding Certificate — Expected Completion: [Insert Month, 2025]
Coursework includes CPT/ICD-10/HCPCS coding, insurance processing, HIPAA, and claim audits.
Certification: In Progress – Almost Certified
Elizabeth High School, Elizabeth, NJ
High School Diploma — Graduated: June 1996
PROFESSIONAL EXPERIENCE
Total Sano, Freehold, NJ
Patient Intake Coordinator — 2014 – Present
Collected patient demographics, insurance information, and verified coverage prior to appointments
Scheduled patient visits and assisted with front-desk operations
Ensured accurate and timely communication between patients and billing departments
Supported clinical and administrative staff with HIPAA-compliant documentation and coordination
Linden Bulk Transportation, Linden, NJ
Driver Recruiter — September 2014 – Present
Screened applicants and explained job requirements and benefits
Processed applications via multiple formats including fax and online portals
Ran background and PSP checks through USDOT and Tenstreet systems
Arranged orientations, maintained hiring records, and supported drug/alcohol testing programs
Developed recruiting strategies to increase candidate pipeline
Aramark, Justin, TX
Kitchen Manager — October 2007 – August 2014
Oversaw full kitchen operations: staffing, food ordering, delivery, and compliance
Managed team performance and training to meet health and cost control standards
Coordinated inventory and labor coverage during peak service times
Participated in leadership meetings for service improvements
Siemens Hearing, Piscataway, NJ
Administrative Assistant — April 1998 – February 2014
Managed receptionist desk and greeted visitors, including VIPs and vendors
Handled public relations inquiries and coordinated media communications
Managed office supply inventory and handled internal logistics
Scheduled appointments and maintained confidential records
SKILLS
Medical Billing and Coding (ICD-10, CPT, HCPCS)
Insurance Verification & Eligibility (Medicare, Medicaid, Commercial)
Electronic Health Records (EHR)
HIPAA Compliance
Patient Intake & Front Office Operations
Claims Processing & Denials
Microsoft Office Suite / Data Entry
Bilingual: Fluent in Portuguese and Spanish
CERTIFICATIONS
Medical Billing and Coding Certification (In Progress) – University of Phoenix – Expected [Month, 2025]
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