Credit Card Customer Satisfaction

CONTACT

***-***-* ** *

*********@***.***

North Part, FL, USA

EDUCATION

**** *******

0

SKILLS

Productivity Expert

Motivational Speaker Skills

Detail-Oriented

Effective Communication

Critical Thinking

Team player

Multi-tasking

Customer satisfaction

Problem solving sktIFs

Leadership experience

Microsoft offIce

Cash handling experience

Time Management skills

Merchandising

Dependable

Adaptability

Awards And

Acknowledgements

Employe of the month at

Walgreens twice. Delivered a

high level of service and support

to customers as company

ambassador. I also had the

opportunity to train local

Managers on how to promote

the MyWalgreens credit card.

Top employee with enrollments

for MyWalgreens credit card,

Mary Thornewell

Shift Leader

SUIVIMARY

Motivated Shift Leader worker that is equipped for a face pace environment and changing daily needs. Serves customers effectively with attention to detaiE and hard-working approach. Seeks out opportunities t go above and beyond, to improve productivity and increase customer satisfaction .

PROFESSiONAL EXPERIENCE

Shift Leader

Dollar General, Punta Gorda, FL

01 /25-4/25

Delivered a high level of service and suppoRt o customers as company ambassador,

= Open and close store, Inventory Controi, Merchandising

’ Went above and beyond customer expectations for an exceptional shopping experience

' Managed up to 4 employees per shift

Shift Leader

2020 companies, Sarasota, FL

02/24- 12-24

- Promote and sell HP computers, worked independently.

• Merchandising. Inventory Control

• Upsell to include HP Printers, Microsoft Office, and Extra Warranties

• Resolved customer issues and answered questions to deliver a positive customer experIence.

• Embodied company mission and values through Honesty, Integrity. and high-quality performance,

Registered Pharmacy Technician

Publix Pharmacy Englewood, FL

01 /23-12/23

• Observed HIPPA and FDA guidelines,

- Triaged incoming phone calls and escalating therapeutic inquires to pharmacist,

• Processed insurance and third-party prescriptions.

• Handled routine pharmacy functions to advocate for Pharmacist and Technicians in daily work flow

Contact this candidate