Customer Service Representative

Darren Harris Pestka

**** ******** ** ***** ***. 2, Menomonie, WI 54751

Cell Phone: 802-***-****

Email: ********@*****.***

O B J E C T I V E

To give back to the world as much as I can.

Q U A L I F I C A T I O N S

Great with people – in conversation, coordinating with coworkers to do something that require teamwork, following direction, quick learner, reliable, trustworthy.

Some other skills and experience include:

Typing: 50 Words Per Minute

Proficient with all of Microsoft Office as well as any version of Windows. Several years of experience in customer service and sales on and off of the phones (brick and mortar building, small office, large call centers, etc.).

W O R K H I S T O R Y

Took a Break

2012-2024

Set and Service Resources

2009-2011

Reset Merchandiser; Set up display. Planograms

to exchange existing merchandise to put new

product in place as well as taking inventory.

Protect Your Home

2009-2010

Installation Technician; After completing training at the company headquarters in Indianapolis, IN, installed GE brand, ADT approved security systems for mostly residential and some commercial properties. Installed, tested, and verified with ADT that every aspect of the customer’s security system was functioning properly and serviced existing systems.

Panther Expedited Services 2008-2008

Dispatcher/Customer Service Representative; Took orders for shipments of freight throughout the United States and Canada. Dispatched trucks ranging from cargo vans to semis to cover the loads of freight. Took inbound calls and made outgoing calls to fix problems in situations that often came up such as delays due to traffic/accidents, shipments being held up at the shipper or consignee, etc. Was laid off due to the closing of the Charlotte, NC office.

Comcast Corporation 2007-2007

Inbound Sales Representative; Call Center previously in Manchester, NH. Sold the services of Comcast Cable. These included cable television, VOIP telephone service, and high speed internet. Left this company when I moved to North Carolina.

Accredited Mortgage Corp.2005-2006

Prospected people seeking mortgages and originated loans. Specialized in reverse mortgages to help senior citizens find the money they needed utilizing the equity in their residences. Party Vision Entertainment 2004-2005

Set up various pieces party equipment such as giant inflatables and hosted other novelties. Traveled to many different colleges to set up equipment and take it down after the event was complete. Traveled Abroad 2003-2004

Loan Originator, Orion Mortgage Corp 2002-2003

Interviewed prospective clients to qualify them for a loan to buy a house or refinance their house. Aided in the process of helping them buy or refinance their homes. Walmart Distribution Center

2001-2002

Loaded and unloaded trailers with pallets of merchandise. Barcode scanned the inventory. Worked three 12-hour shifts.

E D U C A T I O N

Diploma - 3.97 GPA, Nashua Senior High School, Graduated 1996

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