Assistant Manager Customer Service
Resume:
DARNESHIA SANDERS
S U MMARY
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. E X P E R I E N C E
Relief Assistant Manager
QuikTrip Cordele, GA May 2024 - Current
PCA
KJA CARE Vienna, GA March 2015 - Current
Material Handler/Warehouse Packer
Radial Warehouse Locust Grove, GA December 2021 - May 2024 Coordinated scheduling of shift changes and ensured proper coverage for all shifts.
Provided feedback on product lines based on customers' needs or preferences. Monitored store operations, including customer service, inventory control, cash management and merchandising.
Developed productive working relationships with employees to maximize efficiency and productivity.
Assisted in the implementation of policies and procedures to ensure compliance with company standards.
Maintained a clean environment by ensuring that shelves were stocked properly and displays were attractive.
Provided direction to staff during peak business times and monitored sales performance against established goals.
Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
Prepared meals according to dietary guidelines set forth by the physician or dietitian.
Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
Gave reminders about hygiene practices like brushing teeth or combing hair. Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Responded promptly to emergency situations according to established protocols. Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
Assisted patients with recreational activities such as reading books or playing board games.
Identified opportunities for process improvement in order to increase efficiency. Reported any malfunctions or damages of material handling equipment promptly. Provided support in organizing special projects involving large quantities of merchandise.
S K I L L S
Strong leadership
Staff Training and Development
Team building expertise
Sales proficiency
Delegation and Supervision
Budgeting and finance
Business development
understanding
Cycle counting
Warehouse Organization
Material Handling
Pallet Jack Operation
Equipment safety
C O N T A C T
**********@******.***
Cordele, GA 31015
E D U C A T I O N A N D
T R A I N I N G
GED
South Georgia Technical College,
Cordele, GA
May 2016
Debone Line Worker
Perdue Farms, Inc. Perry, GA March 2019 - November 2021 Customer Service Sales Associate
Walmart Cordele, Georgia July 2015 - January 2019 Collaborated with team members to meet daily production goals. Operated forklifts, pallet jacks, and other material handling equipment. Supported other warehouse personnel in completing tasks efficiently. Organized warehouse inventory according to warehouse plan. Unloaded cargo from trucks with mechanized equipment. Observed inventory allocation to maintain material needs and production deadlines.
Maintained a clean work environment by sweeping floors and wiping down surfaces regularly.
Followed food safety guidelines in accordance with HACCP regulations. Ensured that all USDA standards were met throughout the entire process. Removed bones from poultry meat using hand knives or automated machines. Performed preventative maintenance on production line equipment as needed. Checked and maintained the quality of deboned poultry products to meet company standards.
Inspected deboned poultry for defects such as bruises or broken bones. Sorted and separated poultry parts for further processing. Maintained cleanliness of store environment including floors, windows, displays. Provided accurate information about products, prices and services. Assisted customers with product selection, sizing and styling. Processed returns, exchanges, and refunds in accordance with company policies. Processed credit card transactions quickly and securely. Greeted customers and provided exceptional customer service. Handled customer complaints in a professional manner. Conducted inventories on a regular basis to track stock levels. Restocked shelves as needed to ensure sufficient inventory levels.
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