*************@*****.***
NW
30th
Terrace
Fort
Lauderdale,
FL
33309
Education
Associate
of
Science
Business
Administration
University
of
the
Commwealth
Caribbean
(formally
University
College
of
the
Caribbean)
2007-2011
GPA:
3.11
IONA
BOWEN
BUSH
Office
Manager/
Insurance
Agent
Professional
Summary
Client-focused
and
results-driven
professional
with
a
strong
foundation
in
sales,
insurance,
real
estate,
and
office
management.
Proven
ability
to
build
trust,
explain
financial
products,
and
deliver
customized
solutions
to
meet
client
needs.
Adept
at
cross-selling,
managing
client
portfolios,
and
ensuring
a
high
standard
of
service
and
compliance.
Committed
to
continued
professional
growth
with
the
goal
of
becoming
a
Certified
Public
Accountant.
Professional
Experience
2022-
Present
Florida
Blue
Health
Insurance
Agent
(independent)
Conduct
financial
consultations
to
recommend
personalized
health
Insurance
Products.
Educate
clients
on
cost-effective
coverage
plans
and
financial
implications
of
policy
choices.
Maintain
detailed
records
in
compliance
with
HIPAA
and
state
regulatory
standards.
Support
clients
with
claims,
renewals,
and
policy
adjustments,
building
long-term
loyalty
Bachelor
of
Science
Accounting
Keiser
University
Present
Core
Competence
Financial
Needs
Assessment
•
Customer
Relationship
Management
(CRM)
•
Upselling
Financial
Products
•Sales
Strategy
&
Execution
Payroll
&
Account
Reconciliation
•
Regulatory
Compliance
•
Communication
&
Problem-Solving
Liscence
&
Certification
•
Notary
Public
2022-
Present
2006
2017
Sunshine
Marketing
Strategies
Office
Manager
&
Payroll
Coordinator
Oversee
payroll
processing
for
50+
contractors,
ensuring
timely
and
accurate
compensation.
Manage
financial
records,
contract
documents,
and
personnel
files
in
line
with
company
policies.
Coordinate
schedules
and
compliance
support
for
organizational
projects
and
field
teams.
Kirk-FP
Limited
(formerly
Kirk
Distributors
LTD)
Territory
Sales
Representative
Built
and
maintained
profitable
client
portfolios
through
consultative
sales
and
relationship
management.
Boosted
regional
sales
performance
by
14%
through
personalized
service
and
product
expertise.
Conducted
frequent
follow-ups,
improving
client
retention
and
referrals
across
multiple
accounts.
Recognized
multiple
times
for
exceeding
sales
targets
and
team
leadership.
•
Licensed
Life
&
Health
Insurance
Agent
•
Licensed
Florida
Realtor