Executive Administrative Coordinator

RESOURCE COORDINATOR / EXECUTIVE ASSISTANT / ADMINISTRATIVE MANAGEMENT

Jennifer Eve Chapa

SKILLS SUMMARY

Technical Skills:

Microsoft Office Suite (Excel Advanced, Access, Visio, Project, Teams, PowerPoint, Outlook), SharePoint, Workday, ADP Workforce Now, SAP SuccessFactors, Asana, Trello, Primavera P6/Procore, Qualia, Traction Tools, SAS, QuickBooks, Oracle, Google Drive, Google Earth, Database Management Systems, MailMerge, Email/ Calendar Management, Orchestrate, Zoho, Sage 300, HCAD Soft Skills:

Organizational Design, Problem-Solving, Multitasking, Workflow Efficiency, Strategic Planning, Predictive Analytics, Discretion & Confidentiality, Effective Communication, Data Analytics, Solutions-Oriented, Cross- Departmental Management, Time Management, Adaptability, Flexibility PROFILE

Experienced professional skilled in deploying and managing information systems and applications. Proven ability to enhance operations and support services for corporate users. Expertise in process enhancement, management, and applicant screening. Deep understanding of sustaining focus, prioritizing speed and accuracy, and efficiently handling tasks. Proficient in overseeing system integrations, addressing issues, and guaranteeing seamless application functionality. Adept at creating and updating documentation, procedures, and training to foster organizational growth.

CORE AREAS OF EXPERTISE:

Organizational Design Problem-Solver Multitasker Workflow Efficiency Strategic Planning Predictive Analytics Discretion & Confidentiality Effective Communication Data Analytics Solutions Oriented Manage Cross-Departmental Functions Time Management Adaptability Flexibility EXPERIENCE

RESOURCE COORDINATOR, TES: TC ENERGY CONTRACT - 2025 Ensured compliance and quality in CM&I inspections by coordinating with project managers, engineers, and contractors. Boosted communication through a SharePoint stakeholder contact list, created a standardized checklist that elevated efficiency by 15%, and deployed automated data collection via Google Forms and SharePoint integration.

• Evaluated inspectors, partnered with cross-functional teams, and updated a SharePoint stakeholder contact list for improved transparency and interaction.

• Formulated standardized inspection checklist and flowchart, and established Google Forms with macros for automated, SharePoint-integrated data collection, increasing efficiency by 15%.

• Applied Workday, Excel, Access, and Visio for data analytics, resource allocation, and precise reporting, supported by Microsoft Teams and Project for collaboration and implementation. PROJECT COORDINATOR, BENCHMARK ENGINEERING CORPORATION 2023-2024 Consistently exhibited superior organizational skills and problem-solving capabilities while overseeing multiple projects concurrently. Dedication to excellence and meticulous attention yielded enhanced productivity and successful project results.

• Employed advanced project management software to optimize planning, tracking, and reporting processes.

• Directed updates to EJCDC Project Manuals, elevating project tracking accuracy by 30%. EXECUTIVE ASSISTANT PRESIDENT/CEO, PATTEN TITLE COMPANY 2021-2023 Examined open and closed premiums, average escrow fees, and percentages of refinanced accounts to produce daily, weekly, and monthly reports offering accurate information and analysis. Partnered with various business units to refine multiple operations, including document preparation. HOUSTON, TX 77057 (281) 315- 6336 ***********@*****.***

• Tackled operational concerns and emerging issues while responding to requests swiftly to amplify productivity.

• Supported executive management in better identifying accounts by delivering insightful reports while executing cost-effective strategies to refine operational efficiency.

• Showcased effective decision-making skills, finalizing projects with exceptional outcomes without detailed guidance.

EXECUTIVE ASSISTANT/ADMINISTRATIVE MANAGER TO CFO, CEVA LOGISTICS 2020-2021 Facilitated global sector, including procurement and real estate departments, by designing and rolling out finance training modules to elevate financial literacy of personnel. Devised an inventory log for equipment while directing departmental cleanup operations.

• Instituted a process to detect and correct unused travel expenses, achieving a substantial 15% reduction in travel costs.

• Revised and maintained payroll records for both non-salaried and salaried employees.

• Coordinated the rollout of a new mailroom system, enabling timely completion of related tasks. EXECUTIVE & PERSONAL ASSISTANT TO CHAIRMAN/CEO, THE PLANK COMPANIES, INC. 2018-2020 Gained extensive experience in arranging travel itineraries for domestic and international journeys, emphasizing optimization of time and cost efficiency. Proficiency in organizing data demonstrated through streamlining and systematizing information in manual and computerized formats, ensuring an accurate and comprehensive database.

• Addressed departmental requirements and collaborated with executives to formulate policies that maximized performance and efficiency.

• Guided process improvements, refining administrative procedures. Enhanced customer service, professionalism, and morale across the organization.

• Reviewed corporate records, prepared and updated spreadsheets and bookkeeping systems, performed research, and managed telecommunications.

EXECUTIVE ASSISTANT TO CEO, BALLARD EXPLORATION COMPANY, INC. 2013-2018 In a position of trust, handled accounts payable and budgets, ensuring precise recording of financial transactions. Executed tasks professionally while upholding strict confidentiality of sensitive information. Monitored corporate, personal, and political contributions, guaranteeing accurate allocation and compliance with relevant regulations.

• Led the “Going Digital” Initiative, effectively establishing a new document database. This effort significantly improved document management efficiency and ensured regulatory compliance for the Land and Revenue Departments.

• Balanced past-due invoices and monthly statements for petroleum and personal accounts, thereby optimizing cash flow and strengthening financial stability.

• Utilized accounting records for tracking and analysis, facilitating the detection of discrepancies or potential issues through tailored reports. Resolved these issues promptly to avert major problems. EDUCATION

• University of Houston-Downtown, Houston, TX — Bachelor of Science in Interdisciplinary Studies, Minor in Communication, 2024

• San Jacinto College, Pasadena, TX — Associate of Science in Biology, 2009 HOUSTON, TX 77057 (281) 315- 6336 ***********@*****.***

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