Executive assistant / legal assistant / event coordinator/ operations
Resume:
*******.***@*****.***
Carmel, IN
High School Diploma
Terre Haute South Vigo
2014
EDUCATION
Executive Calendar
Management
Remote Office Operations
Confidential Client
Support
CRM Tools (Salesforce,
HubSpot)
Data Entry & Document
Management
Project Coordination
Legal & Financial Admin
Support
Microsoft Office, Google
Suite, Zoom
Asana, Trello, Slack
Invoicing, Recordkeeping
Excellent Written/Verbal
Communication
Scheduling Across Time
Zones
Customer Support & Issue
Resolution
Process & Workflow
Optimization
EXPERTISE
ABOUT ME
Strategic Executive Assistant and Operations Specialist with 8+ years of cross-industry experience supporting C-suite executives, managing office operations, and streamlining workflows in legal, financial, and healthcare settings. Proven ability to thrive in high-volume remote environments with strong attention to detail, confidentiality, and executive-level professionalism. Adept in calendar management, data entry, CRM systems, and cross-functional team coordination. Seeking a remote role in executive support or operations with growth potential. WORK EXPERIENCE
English
LANGUAGE
DESTINY DYE
R e m o t e E x e c u t i v e A s s i s t a n t O p e r a t i o n s & A d m i n i s t r a t i v e S u p p o r t S p e c i a l i s t Engaged callers by accurately assessing needs and delivering solutions, achieving a 90% first-contact resolution rate. Efficiently navigated multiple systems to research and deploy solutions, enhancing support response times. Managed concurrent systems while delivering clear, step-by-step technical support guidance. Resolved conflicts and deescalated customer issues effectively, contributing to improved incident management metrics. Supported rapid API integration initiatives by documenting technical feedback, closing the loop between customers and engineering teams.
Customer Service/ Technical Support Advisor
February 2022 - August 2023
Transcom l Remote
Manage complex executive calendars, client meetings, and cross-time-zone scheduling with 100% accuracy Draft high-priority communications, client reports, and investor materials for internal and external stakeholders Coordinate confidential financial documentation and maintain digital and physical filing systems Spearhead office operations and client engagement strategies, improving response times by 40% Support leadership with research, CRM data updates, and logistical planning for key client deliverables Enhanced client communications by resolving 95% of inquiries via prompt calls and emails. Office Manager/ Executive Assistant/ Processor
Aug 2024- Present
Omega Wealth Private Capital Carmel, IN
Drafted pleadings, motions, and correspondence with strict legal compliance Managed attorney calendars, court filing deadlines, and legal research projects Processed invoices and maintained accurate financial records for billing clients Liaised with courts, opposing counsel, and clients, ensuring confidentiality and professionalism Legal Assistant
October 2023 - August 2024
Racop Law Offices l Terre Haute, IN
Assistant Property Manager
June 2018 - July 2020
Orloff Property Management l Terre Haute, IN
Managed tenant onboarding, lease agreements, rent collection, and property marketing Coordinated maintenance requests, inspections, and vendor communications Maintained organized financial records and tenant files for over 100 units Receptionist/ Administrative Assistant
April 2017 - June 2018
Union Hospital l Terre Haute, IN
Scheduled patient appointments and updated medical and financial records Assisted with billing, claims, and third-party insurance processing Managed front-desk operations and optimized provider scheduling Maintained inventory and ordered medical and office supplies Communicated with patients and staff to ensure excellent customer service Sales Associate
November 2011 - March 2017
Wal - Mart l Terre Haute, IN
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