Project Manager Scrum Master

Lisa Togbah

White Plains, Maryland Phone: 443-***-**** **********@*****.***

PROJECT MANAGER

Dynamic Project Manager with over 4 years of experience, including 6 years as a Scrum Master, proficient in leading cross-functional teams to deliver projects on time and within budget. Seeking a challenging role where I can utilize my expertise in project management, release management, Scrum methodologies, refactoring projects, and cloud-to-cloud migration projects to drive organizational success and innovation.

Temple University – Bachelor of Art – Psychology - May 2011

Widener University—MBA- Information Systems and Technology - May 2018

Advanced Certified Scrum Master (A-CSM), CSM, Certified LeSS - Scrum Alliance

SAFe 5 Agilist- Scaled Agile

Project Management Professional (PMP) – In progress

Coach Organization into Scrum Adoption Agile Program Management Project Management

Release Management Backlog refinement DevOps

Product Management Software Development Change Management

Continuous integration/Automation Kanban Scrum

Cloud-to-Cloud Migration Team Leadership and Development Agile Methodologies

PWC – Washington, DC

Project Manager, April 2022 - Present

Overview of Valuable Achievements:

Successfully led multiple software development projects as Project Manager, ensuring adherence to Agile principles and practices.

Managed project scope and schedule, leveraging Agile frameworks such as Scrum and Kanban to optimize team performance and project delivery.

Collaborated with stakeholders to define project objectives, requirements, and priorities, ensuring alignment with organizational goals and objectives.

Implemented release management processes to streamline software deployment, reduce time-to-market, and minimize risks associated with production releases.

Facilitate stakeholder meetings to discuss project progress and timelines.

Oversee Cloud-based implementations and upgrades; specifically leading C2C projects.

Orchestrated end-to-end release processes for multiple software products, coordinating activities across development, testing, and deployment teams.

Established and enforced release management procedures, and best practices, ensuring consistency and reliability in the release process.

Conducted post-release reviews and retrospectives to identify areas for improvement and drive continuous enhancement of the release process.

Managed cloud infrastructure projects, including refactoring projects and cloud-to-cloud migration projects, for clients across various industries.

Led teams in refactoring legacy applications to modernize and optimize performance, scalability, and maintainability.

Designed and executed cloud-to-cloud migration strategies, ensuring seamless transition of workloads between cloud environments.

Provided technical expertise and guidance to clients on cloud technologies, best practices, and security measures.

Monitored and optimized cloud infrastructure performance, ensuring scalability, reliability, and cost-effectiveness.

The Goal – Reston, VA

Agile Delivery Lead, June 2021- April 2022

Overview of Valuable Achievements:

Managed Agile transformation initiatives, driving adoption of Agile methodologies across multiple teams and departments.

Implemented Agile frameworks and practices tailored to the organization's needs, including Scrum, Kanban, and SAFe, to improve delivery speed and quality.

Provided coaching and mentorship to Scrum Masters, Product Owners, and team members to enhance Agile maturity and effectiveness.

Facilitated cross-team collaboration and alignment, ensuring seamless integration of workstreams and dependencies.

Managed program-level initiatives, including cross-functional projects and product development efforts, to achieve strategic objectives.

Performed analysis and resolved technical problems by formulating long-term solutions to address issues escalated from production.

Assisted in effort estimation forecasting and people management.

Closely working with product owners to ensure understanding of user stories and prioritizing product backlog.

Monitored the Sprint Burndown and Burnup chart to conduct daily stand up, encouraging open communication in the team.

Coached teams to estimate story points and measured velocity to plan future sprints.

SES Networks– Manassas, VA

SENIOR PROJECT MANAGER, October 2020- June 2021

Overview of Valuable Achievements:

Led large-scale projects from initiation to completion, overseeing project scope, schedule, and budget to ensure successful delivery within constraints.

Implemented best practices in project management, including risk management, stakeholder communication, and change control processes, to mitigate risks and achieve project objectives.

Collaborated with cross-functional teams to define project requirements, prioritize deliverables, and allocate resources effectively, fostering a collaborative and high-performance work environment.

Provided leadership and mentorship to project managers and team members, guiding them in project planning, execution, and problem-solving.

Communicated project status, milestones, and risks to senior management and stakeholders, ensuring alignment with organizational goals and objectives.

Established quality and performance baselines for each team based on historical results and the organization’s goals.

Created and executed a resource management plan for each project.

Promoted collaboration and accountability across multiples teams such as IT security, Product, Playout Application, Cloud Infrastructure, IT Operation, Network, Video Distribution, and Playout Operation to develop and implement infrastructure projects in a complete and timely manner consistent with business needs.

Responsible for initiating project reviews, as well as aggregating and coordinating project reporting information into a program level communication / report suitable for management consumption and decision-making purposes.

SES Network– Manassas, VA

SCRUM MASTER, July 2019-October 2020

Overview of Valuable Achievements:

Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.

Assisted the team to make work visible through burndown charts and information radiators.

Improved team productivity by improving software development practices/processes within managed Scrum Teams and across the organization.

Identified and managed risks associated with projects and programs to achieve project success.

Supported team to provide transparency on Sprint progress through JIRA Dashboards.

Partner and support the Product Owner to create and maintain an effective Product Backlog.

Planned and managed projects with multiple technical components to produce new and existing products within budget and on time.

Coached team members on Agile principles and providing general guidance on the methodology.

Developed staffing projections related to projects and implementations.

Managed and coordinate the technical development and documentation activities related to the requirements for all new and existing projects.

Facilitated and provided support to development teams and acted as a liaison to stakeholders.

Strong understanding of various software development methodologies (e.g., Waterfall, Agile) and project Management tools.

Responsible for leading and managing projects from both IT and business perspective.

Identified and document lessons learned and improvement recommendations for application in future projects.

Developed project plans for simple to large, complex projects.

Provided status reports to stakeholders in a timely manner.

Led and managed complex projects and its delivery through the initiation, planning, execution, control and closing phases.

Accenture Federal Services– Chantilly, VA

SCRUM MASTER, July 2018-June 2019

Overview of Valuable Achievements:

Served as the Scrum Master for Agile software development teams, facilitating Scrum events and ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

Acted as a Business analyst in gathering requirements and defining the scope of the project, gathering business and system requirements, and documenting them textually or within models.

Supported various members of the project team including development, technical and business team members to resolve issues, validating results and communicating status and issues and risks.

Guided team members in adopting Scrum practices and principles, fostering collaboration, transparency, and continuous improvement.

Removed impediments and barriers hindering team productivity, enabling the team to meet Sprint goals and deliver value to stakeholders.

Collaborated with Product Owners and stakeholders to prioritize backlog items and define clear and achievable Sprint goals.

Facilitated open communication and constructive feedback within the team, promoting a culture of trust, respect, and accountability.

Coached Product Owners in creation and maintenance of Product Backlog

Conducted JAD sessions, communicated and maintained strong working relationship with various business groups and GPM in preparing the user Story.

PERSONAL STRENGTH

●Absorbing technical information quickly and efficiently.

●Effective Communication.

●Adaptable Leader.

●Problem-Solver.

●Passionate Learner.

●Team trust building through various activities.

●Good communication and business writing skills.

Tools: JIRA (Application Lifecycle Management), Confluence, Bitbucket, Pivotal Tracker, Rational, Microsoft Office, Azure DevOps, PowerBI, Microsoft Project Online, Google Doc, Smartsheet, ServiceNow, Miro

Software/Systems: Windows, IOS, Android, MS Office Suite, Windows, Scrum, Kanban, SAFe

Reference

Available upon request.

Contact this candidate