SAMANTHA MOUNT
Viola, KS ***** 316-***-**** ********.*****@******.***
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision- making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
• Talent Review
• HR Strategy
• Strategic Decision-Making
• Project Management
• Business Development
• Employee Supervision
• Operational Excellence
• Building Monitoring
• Hiring and Onboarding
• Microsoft Office
• Contract Negotiation
• Compensation and Benefits
Executive Officer, 10/2024 - Current
Sedgwick County Department of Corrections – Wichita, KS Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
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• Double checked travel logistics before movement.
• Double checked inventories and made inventory schedules with supply sergeant.
• Reviewed employee concerns and new opportunities to drive business strategies.
• Interviewed, recruited and trained new onboarding candidates. Administrative Specialists, 01/2024 - 10/2024
Sedgwick County Department of Corrections – Wichita, KS Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
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• Handled incoming and outgoing mail.
Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
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• Scheduled meetings booked meeting rooms and prepared meeting agendas. Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
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Worked on behalf of senior leaders to complete project requirements according to schedules and within budgetary limitations.
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• Surpassed team goals by partnering with colleagues to implement best practices and protocols. Office Specialist, 09/2023 - 01/2024
Sedgwick County Department Of Corrections – Wichita, KS
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to inquiries from callers seeking information.
• Delivered clerical support by handling range of routine and special requirements.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Screened visitors and issued badges to maintain safety and security.
• Completed clerical tasks such as filing, copying, and distributing mail. Director of Human Resources, 04/2022 - 06/2023
King Of Freight – Wichita, KS
Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
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• Maintained "open door" policy to encourage employee communications and resolution of issues Maintained company compliance with local, state, and federal laws, in addition to established organizational standards
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Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability
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• Educated employees on company policy and kept employee handbook current Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings
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• Directed hiring and onboarding programs for new employees
• Assisted in building the company from 150 employees to well over 500 employees Assistant General Manager of Operations, 06/2018 - 04/2022 King Of Freight – Wichita, KS
• Evaluated department conditions and operations to determine strengths and areas for improvement Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback and convey new policies
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• Monitored employee productivity and optimized procedures to reduce costs
• Developed and maintain operational guidelines for staff
• Monitored key performance metrics to identify areas for improvement Food Service Team Member, 02/2017 - 08/2018
Tanganyika Wildlife Park – Goddard, KS
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
• Distributed food during busy peak periods to drive customer satisfaction Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests
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• Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
• Kept register accurate through correct billing, payment processing, and cash management practices
• Maintained clean, trash-free workspaces to maximize productivity and safety
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods
• Developed and maintained positive relationships with customers to enhance service
• Set up and broke down food service lines quickly to maintain service flow Bindery Worker, 03/2017 - 06/2018
Rand Graphics – Wichita, KS
• Used large-volume hand machine punch and staplers to punch holes into paper sheets
• Used cutting and trimming machines to trim edges of books to appropriate size
• Used bone folders, knives, hammers and brass binding tools to bind new books Inserted illustrated pages, extra sheets and collated sets into catalogs, periodicals, directories and other printed products
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• Checked all finished products to detect and correct uneven paper edges and dimensional errors Bachelors of Business Administration (In Progress) Wichita State University - Wichita, KS
Expected Graduation - Summer 2026
• SHRM-CP - SHRM Certified Professional
EDUCATION
CERTIFICATIONS