Mortgage Loan Officer

Steven Varner

**** ******* ***** ** **********, NC 27407

******@*******.*** Phone: 336-***-****

PRINCIPAL STRENGTHS:

-Passionate -Team Player -Quick Learner

-Customer Focused Service -Positive Attitude -Analytical

-Create Opportunities -Managing Risk -Organization EXPERIENCE:

Truist Bank; April 2024 to December 2024

Mortgage Loan Officer

● Meet customers' needs and enable them to achieve their financial goals

● Knowledge of and the ability to sell products and services

● Perform loan origination activities while adhering to established policies, procedures and compliance

● Recommend loan solutions

● Manage portfolio of customer relationships

● Understanding effective communication concepts, tools and techniques

● Collect and analyze customer financial information for multifaceted and/or complex borrowers

PNC Bank; March 2022 to March 2024

Mortgage Loan Officer ;

● Meet customers' needs and enable them to achieve their financial goals

● Knowledge of and the ability to sell products and services

● Perform loan origination activities while adhering to established policies, procedures and compliance

● Recommend loan solutions

● Manage portfolio of customer relationships

● Understanding effective communication concepts, tools and techniques

● Collect and analyze customer financial information for multifaceted and/or complex borrowers

BB&T Bank; July 2015- February 2022,

Senior Mortgage Loan Officer

● Responsible for the sales/marketing of Truist mortgage loan products

● Originate compliant loans within bank policies and procedures

● Provide 1st in class customer service

● Execute effective mortgage marketing and develop plans to meet or exceed mortgage production goals

● Provide mortgage clients with sound mortgage advice based on full understanding of client needs and mortgage products and their benefits

● Maintain a complete and thorough knowledge of mortgage strategies, policies and procedures utilized by Truist

● Deepen client relationships by consistently executing referrals and brand recognition

● Consistently met production and quality standards

● Assist mortgage fulfillment with client, attorney, appraiser documentation Dun & Bradstreet; September 2009- September 2015

Business Credit Account Manager;

● Advising and educating new and existing customers about business credit, risk and marketing solutions for their business

● Achieving weekly & monthly sales goals while observing all compliance policies and procedures

● Thrive in a high volume fast paced high energy sales driven call center

● Proficient use of auto dialer

CityWide Mortgage / US Equity; May 2000- September 2009 Retail Branch Manager;

● Originate mortgage loans applications from lead to closing

● Host 1st Time Homebuyer seminars and consultations

● Work directly with investors to increase their real estate portfolio

● Establish and maintain vendor relationships

● Audit all loan files for compliance

● On boarding new mortgage loan officers and complete licensing requirements

● Facilitate ongoing training initiatives

● Attend all loan closings Purchase and create lead sources

● Perform general office management duties

Crown Mitsubishi; September 1996 - September2000

Sale/ Finance;

Trained Sales and Support Staff to achieve high Customer Satisfaction within the company

Conducted employment interviews for new hire candidates

Piloted new procedures to exceed a Multi Million Dollar Floor Plan objective

Managed new and used car inventory to meet company compliance

Credit Manager, Finance Manager

Cellwurks; June 1995-September 1996

Recruiter;

Executed a Lead Management System calling lead sources, contacts, and companies to

secure job openings

Worked closely with clients to match Entry Level to Vice Presidents positions with individuals

Scheduled client interviews with potential employers

Presented employment options to clients to increase productivity EDUCATION:

US Navy Mechanical Engineering School

MECHANICAL ENGINEER ; January- 1989 - January - 1993 Walter Hines Page High Scholl, Greensboro NC

SKILLS:

o Salesforce

o Microsoft Word

o Microsoft Excel

Software:

o Experience working with salesforce.com; Altitude Operating System; Empower; Blend, Unifi, Genius

o Strong leader that enjoys working in a team environment and individually, remote, in person

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