Front Desk Customer Service
Resume:
Kacy Noe
Lancaster, SC *****
******************@***********.***
Work Experience
Front Desk Clerk
Super 8
January 2020 to Present
Work front desk handling check ins/outs. Balancing cash drawer at beginning and end of every shift. Provide a positive experience to each guest that checks in or out. Handle any issues or problems that occur throughout the night.
Customer Service
AXA Equitable, Retirement Service Solutions-Ballantyne, NC October 2010 to May 2012
Answered inbound calls in a fast pace call center regarding life insurance policies. Had to multitask between 3 different screens and 4 different programs all while providing a wonderful call experience to each and every client.
Customer Service Specialist
Humana/KHS-Lancaster, SC
July 2008 to August 2010
Answered inbound calls regarding health claims and health insurance benefits. Had to resolve the phone call professionally and time efficiently.
Education
High school diploma
Lancaster High School-Lancaster, SC
August 1998 to May 2002
Skills
• Guest Services
• Multi-line Phone Systems
• Cash Handling
• Night Audit
• Front Desk
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