Administrative

Elizabeth Hernandez

*******@*****.***

Summary

Experienced Lease Administrator in the commercial real estate industry. Ability to successfully manage and negotiate leases. Hardworking and reliable with a strong ability to excel quickly. Seeking a position within an organization where my experience and skills will be both valued and utilized.

Work Experience

Lease Administrator

NATIONAL GENERAL INSURANCE, an Allstate company - DIRECT AUTO INSURANCE - Nashville, TN April 8, 2019 to July 29, 2024

• Main contact person for external/internal commercial retail lease inquiries, as Tenant.

• Monitor lease renewals for approximately 280 stores.

• Interpret lease language.

• Communicate with Senior Director of Sales, Division VP and RE Manager on lease renewal term.

• Obtain comparative market analysis to identify cost saving opportunities to negotiate rent increase or decrease.

• Negotiate renewal term and rent with Landlord, Attorney, Broker or Property Manager.

• Prepare and/or revise renewal leases and renewal amendments for counsel review.

• Monitor, prepare and distribute six-month lease expiration report to Division VPs.

• Assist Acquisition Manager with administrative process of new acquired leases.

• Assist Accounting return of Security Deposit due to Landlord delay.

• Assist Facilities with unresolved resolution of any Landlord required repairs and maintenance.

• Collect proper documentation and distribute Landlord change of ownership documentation.

• Review/revise Landlord issued Estoppel/SNDA for counsel review.

• Confirm TI allowance reimbursement.

• Collaborate with Facilities on new store openings, final walk-throughs and closings.

• Order supplies for new stores.

• Obtain Landlord approval and appropriate documentation related to Special Events held at stores.

• Prepare check requests for Landlord payments outside of standard accounting processes.

• Request and maintain Landlord Certificate of Insurance.

• Build outstanding relationships with Landlords for effective communication.

• Proficiently perform various multi-tasked administrative functions on a daily basis.

• Thrive in a fast-paced, multi-tasked work environment.

• Created outline of all lease processes to improve department efficiency.

• Recognized for providing outstanding work performance.

Property Administrator

WELLTOWER, INC - Brentwood, TN

February 29, 2016 to August 16, 2018

• Contract management for commercial medical properties.

• Monitored, renewed and prepared Vendor Service Agreements.

• Negotiated Vendor Service Agreements; obtained competitive bids.

• Interpreted tenant lease for tenant or landlord repair responsibility.

• Monitored and coordinated the completion of work orders and follow up.

• Assisted with monthly property inspections.

• Responded to tenant requests and coordinated with maintenance technicians.

• Communicated with tenant for collection of due rent. Updated monthly tenant delinquency report.

• Researched and coded vendor invoices and staff credit card charges.

• Tracked and ensured vendor Certificate of Insurance forms were current and in compliance.

• Assisted with tenant move-in and move-out.

• Updated tenant and vendor contact and emergency information.

• Coordinated fire sprinkler inspections.

• Prepared quarterly newsletters.

• Assisted with tenant events.

Skills

• Property Management

• Contract Management

• Contract Monitoring

• Contract Preparation

• Contract Interpretation

• Contract Negotiation

• Certificate of Insurance Monitoring

• Research for problem resolution

• Property Management Database Management-Impak

• Lease Administration Database Management-ProLease, MacMunnis

• Data-entry

• Event Coordination

• Prepare letters/memos

• Microsoft Word/Excel/Outlook

• Google Research

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