Inventory Control Field Service

Summary

Accomplished and dynamic field service supervisor and inventory control specialist with 15+ years of expertise in retail and hospitality environments. Experienced in business management, budgeting, and merchandising. Proficient in implementing inventory control procedures, managing warehouse operations, and increasing business operations. Skilled in loss prevention, scheduling, and logistics. Accomplished sales and operations management professional with a progressive career in retail and hospitality, including general management, consumer and commercial account sales, marketing, inventory control, warehousing, shrink control, accounting, and technical support (Mac/PC). Proven background in all areas of senior business management, including recruiting, hiring, training, budgeting, merchandising, store openings, corrective action, loss prevention, scheduling, payroll, logistics, food service, sales, guest service, labor relations, inventory control, and presentation strategy.

Experience

Franklin Franklin Park, IL

Field Service Dispatcher, Parts Manager, Inventory Control 01/2020 - Present Accomplishments: Successfully implemented inventory control procedures and coordinated services for multi-state repairs coordinated services on repairs of histology machinery and equipment across 8 states and 10 technicians successfully tracked and analyzed inventory, managed cycle counts, and successfully tracked inventory discrepancies each quarter Responsible for the movement of parts, supplies, and materials, including determining shipment methods, preparing shipping documents, and overseeing loading and unloading

Unique Repair Service-Factory Authorized Appliance Repair Des Plaines, IL Parts Manager, Buyer 01/2014 - 12/2019

purchase and coordinate delivery of parts from multiple vendors Designed and ran a logistics system to distribute parts to technicians in 6 different states Designed warehouse layout for new warehouse supervised and coordinated activities of 5-10 employees concerned with receiving, storing, transporting, shipping, trans-loading, and inventory products Accomplishments: Aided in increasing business operation from 9 technicians in one state to over 40 technicians in 6 states. Continuously maintained the balance of parts credit line Worked to increase company credit line from 25,000 dollars to over 350,000 dollars Macspecialist Oak Park, IL

Store Manager 11/2013 - 06/2014

Manage the store's day-to-day business and engage other companies to help grow. Responsible for payroll, inventory control, store budget, P&L, guiding associates to success, leveraging B2B initiatives with retail floor initiatives, Great Lakes NEX Great Lakes, IL

Electronics Manager 10/2007 - 11/2013

Managed electronics sales floor and directly supervised 6 employees Balance incoming inventory to customer needs, responsible for cost containment, loss prevention, inventory control, accounting, and optimizing internal resources within the electronics department. Manage schedules for all direct report employees. Manage visual representation of all products and plan-o-grams. Accomplishments: Led NEX stores worldwide in gross margin sales in electronics Developed employees to advance into supervisory positions

GUITAR CENTER Villa Park, IL

Operations Manager, Assistant Store Manager 12/2001 - 04/2008 Co-store general manager role; 15,000 square foot retail store with 30+ staff and $8 million in sales. Managed multiple warehouse and sales floor departments working in collaboration with the store manager with direct accountability for P&L, budgets, cost containment, loss prevention, inventory control, accounting, and the optimization of internal resources. Filled a

“checks & balances” role overseeing all store operations. Directly managed a team of warehouse personnel, operations manager-in-training, and customer assistance personnel. Accomplishments: Attributed with improving district-wide shrink ranking from second to last to #2 in less than nine months. Accountable for controlling up to $2 million in-store inventory from receiving, floor displays, and sales; conducted cycle counting, implemented shrink prevention programs, and executed audits. Developed and maintained a top corporate ranking for staff retention and development: developed four operations managers-in-training to operations managers. Accomplishments: Consistently led store sales production in software and hardware sales for both Mac and PC platforms. Received manufacturer certifications in a variety of music editing software; conducted formal/informal training courses for internal personnel. Designed and launched new merchandising, sales, service, inventory and signage programs.

Robert Canham

630-***-**** **************@*****.*** Villa Park, IL Education

JOHN A. LOGAN COLLEGE Carbondale

Liberal Arts

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