Ui Designer Senior Ux
Resume:
Education
Skills
UX/UI designer with over ** years of experience in designing new website functionalities. Understanding of Human-Centered Design to identify user goals, while collaborating with cross-functional team for end-to-end development to create impactful digital products. Expertise in prototype tools with Figma and Adobe CC. I bring great experience and knowledge with a history of working in the creative marketing & advertising industry. AT&T - Senior UX/UI designer
July 2017 - January 2024 New York, NY
• Participated in the entire design process of digital products & services, from initial research, ideation, conceptualization, and designing prototypes to test and validation.
• Redesigned core website interface, emphasis on User Centered Design to touch point across AT&T's products and service offerings, resulting in a 20% decrease in customer support issues and 35% increase in overall customer satisfaction scores.
• Collaborated with cross-functional team, stakeholders, product managers, developers, content strategists, user researchers, usability testing and articulate design decisions for business teams to launch Apple's latest devices that generated increase revenue each year.
• Designed and maintained on a new Design System, implementing a new user interface for both web and mobile application, resulting in a 30% increase in user engagement.
• Created innovative animations, motion graphics and 3D renderings, editing digital video content for AT&T sites. Streamlined communications between strategists and creative staff to ensure on-brand video projects meeting quality standards. DIRECTV - UX designer
June 2013 - July 2017 New York, NY
• Coordinated with the creative director to create various graphics and promotions to design that supports the company objectives, product vision, and pushing user satisfaction levels to 65%.
• Designed intuitive, user-centered interfaces that enhance content exploration and improve search result pages, while leveraging data, user research, and testing to identify pain points, and inform design decisions.
• Translated visual principles into clear documentation and guidelines, content across the web, articulated concepts into user flows, wireframes, and high-fidelity prototypes that lead to intuitive user experiences for web, mobile, iOS, android and OTT platforms.
• Created project deliverables, such as low and high-fidelity UI prototypes using design system in Figma, insight reports, and presentations, among other relevant production- ready design assets, resulting in a 25% improvement in conversion rates. HBO - UX/UI designer
November 2010 - April 2013 New York, NY
• Refined and enhanced existing designs and all digital imagery to fit various formats for HBO Max platforms, ensuing in a 20% faster response time and improved image quality.
• Launched HBO streaming platform, establishing new brand, UI and image standards across devices. Adapting workflows to support new streaming services requiring 2K images.
• Collaborated with creative team, key stakeholders, product managers, development team, delivered appropriate design artifacts spanning all projects phases, from concept development and design to production.
Ohio State University
Bachelor of Fine Arts in Graphic Design
UX Design UI Design Prototyping Figma Sketch
Adobe XD Photoshop Illustrator InDesign Wireframing Animation After Effects Cinema 4D HTML CSS
Microsoft Teams InVision UI Framework Agile
New York, NY
*********@***.**.***
linkedin.com/in/ken-bae/
behance.net/kbgraphic03b1
Ken Bae
Senior UX/UI Designer
Summary
Experience Insight Global - Senior UX/UI designer
July 2024 - Present New York, NY
• Communicated the user experience through various stages of the design process, including wireframes, flow diagrams, and high-fidelity prototypes, increased user response by 20%. Worked cross-functionally with developers to implement new features.
• Collaborated with product managers, engineers, and cross-functional stakeholders to understand requirements and provide creative solutions.
• Designed and maintained the design system in Figma, ensuring consistency across platforms and projects, while ensuring responsiveness across web and mobile applications.
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