License Nursing home administrator
Resume:
Jazmen Durham
Healthcare Administration
Converse, TX 78109
**************@*****.***
Professional Summary
Diligent Business office Manager with 5 years of experience in healthcare administration and management, 12 years as a Certified Nurse Assistant, 17 years total in Skilled Nursing Facilities. Proven expertise in maintaining compliance with state and federal regulations, managing Resident Health Information, and leading teams to deliver high-quality care. Skilled in ICD-10 coding, medical billing, and human resources coordination, with a strong focus on operational efficiency and customer service excellence. Seeking to leverage leadership and healthcare expertise as a Nursing Home Administrator. I'd also like to add I am open to an Assistant Administrator roll as well. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrator
Coral Rehabilitation-Austin, TX
July 2025 to August 2025
1. Administrative Oversight: Manage and coordinate all administrative activities during weekend shifts, ensuring adherence to facility policies and procedures. 2. Facility Rounds: Conduct regular rounds to interact with nursing staff and residents, addressing any immediate concerns and ensuring a high standard of care. 3. Staff Supervision: Supervise weekend staff, including scheduling, task delegation, and performance monitoring to maintain efficient operations.
4. Communication Facilitation: Serve as the primary point of contact for weekend staff, residents, and their families, ensuring clear and effective communication. 5. Compliance Monitoring: Ensure that all weekend operations comply with healthcare regulations and facility standards.
6. Emergency Response: Act as the on-site authority for handling emergencies, implementing appropriate protocols, and notifying necessary personnel.
7. Report Generation: Document and report any incidents, concerns, or updates to the senior management team to ensure continuity of care and operations. Business office Manager
Avir-Boerne, TX
March 2025 to July 2025
I am responsible for overseeing the facility's financial and administrative operations, ensuring accurate financial records, billing, and compliance with relevant regulations, manage accounts payable, receivable, payroll, and resident trust funds, while also serving as a liaison between residents, families, and the facility. My key responsibilities include billing and collections, managing census, and ensuring compliance with regulations.
Medical Records Director
San Antonio Rehabilitation Center-San Antonio, TX
March 2023 to March 2025
Responsible for maintaining resident medical records in accordance with State and Federal regulations, professional standard of practice and company policy and procedure. Responsible for ensuring the management and accuracy of medical resident records from pre-admission to post dischargeObtain medical records, daily audits, attend meetings, contact Medical Doctors for any type of paperwork needed.
Finish projects in a timely manner, ensure that nurses are doing correct documentation, process record request, as well as providing excellent customer service to our clients, EHR, transfer paper charts to electronic files.
Manage resident health information by ensuring resident records remain accurate, complete, current, confidential, and are compliant with federal and state regulations, HIPAA, and company policies and procedures.
Establish and execute procedures in the collection, coding and indexing, and the filing/retrieving of medical records; Performs ICD coding; creates medical records for all new admissions. Attend and participate in scheduled training, educational classes, Attend and participate in in-service training as mandated by regulatory agencies and company policy. Adheres to work schedule in completing and performing assigned tasks; complete all assigned tasks in a timely manner as instructed by the direct supervisor. Meets acceptable center attendance requirements. Administrator
Riverview Nursing and Rehabilitation/Daybreak Venture-Boerne, TX August 2024 to October 2024
1. Administrative Oversight: Manage and coordinate all administrative activities during weekend shifts, ensuring adherence to facility policies and procedures. 2. Facility Rounds: Conduct regular rounds to interact with nursing staff and residents, addressing any immediate concerns and ensuring a high standard of care. 3. Staff Supervision: Supervise weekend staff, including scheduling, task delegation, and performance monitoring to maintain efficient operations.
4. Communication Facilitation: Serve as the primary point of contact for weekend staff, residents, and their families, ensuring clear and effective communication. 5. Compliance Monitoring: Ensure that all weekend operations comply with healthcare regulations and facility standards.
6. Emergency Response: Act as the on-site authority for handling emergencies, implementing appropriate protocols, and notifying necessary personnel.
7. Report Generation: Document and report any incidents, concerns, or updates to the senior management team to ensure continuity of care and operations. Administrator in Training (AIT)
San Antonio Wellness and Rehabilitation Center-San Antonio, TX September 2023 to March 2024
Manage all business-related activity to achieve the Company vision and supporting strategies and assures that the company image as an ethical and high-quality provider of health services is maintained. Assist in the overall operation of the facility in accordance with current applicable federal, state and local standards, guidelines and regulations while completing the required training hours for certification or licensure.
Direct the location staff to provide high quality in daily care which meets/exceeds all internal/external standards within budget parameters, including, but not limited to, products, physical plant, and environment.
Manage the admissions process and marketing activities within the facility. Assist with Developing organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction, establishing functional objectives in line with organization objectives. Establishes operational strategies by evaluating trends, establishing critical measurements; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Human Resources Coordinator
San Antonio Wellness and Rehabilitation Center-San Antonio, TX November 2023 to January 2024
Coordinate payroll information by completing payroll preparation, report and maintain records. Manage day-to-day activities of payroll tasks with a sense of urgency and sensitivity for timely completion; Perform all daily, weekly, and pay period close responsibilities related to payroll processing. Maintain, prepare, and processes semi-monthly payroll for 50-100+ internal employees. Process Time Keeping daily for distribution to department heads for review and correction; Enter edits indicated by department heads. Communicate payroll variables such as shift differentials, overtime, on call, lunch breaks with department managers. Maintain confidentiality of records, contact and information. Review and verify the following payroll reports: Check Register-Reviews regular hours, OT hours, sick hours, vacation hours, Ensure timely and accurate submission of payroll. Maintain records of vacation time, sick time, personal and funeral days, and attendance; Complete individual accrual/absence records. Check for supervisor approval of Swipe Clock time detail. Calculate and submit retroactive payments, holiday pay, vacation pay, and sick pay. Record worked time, jury duty, and other time by appropriate categories. Answer questions about pay, overtime and other payroll issues. Verify new employees are listed and that terminated employees are deleted. Coordinate in ensuring compliance with company pay and benefits policies. Coordinate in ensuring all new/rehired employees are entered in the payroll system. Coordinate in ensuring the payroll system is updated with all pay, job and personal information changes. Coordinate in ensuring a current work schedule is maintained in the system, if applicable. Arbitration Specialist
MPOWERHealth-San Antonio, TX
December 2022 to April 2023
Arbitration respond to counter claims from multiple insurance carriers such as Blue cross Blue shield, United Healthcare, Cigna. Followed state and federal regulations, NSA claims, QPA claims, as well as some billing.
Medical Records Director
Highland Healthcare and Rehabilitation-Redlands, CA September 2020 to June 2022
File and close charts, keep a log of Daily skilled charting, change of conditions, etc., make sure all stations are stocked, I also make ready charts for new admissions, make sure the general update log is correct and accurate, check Medicare Certs and make sure they are signed by physicians, add and remove physicians, follow the HIPPA policies and procedures. Work in a professional manor, icd-10 coding, work as a team player, dependable, reliable. I’m familiar with the PDPM system, audit daily skilled Medicare daily, communicate with the nurses. Fax documents, copy charts, attend triple check meetings, as well as the monthly QA meetings while keep track of the minutes for QA. Medical records director
Villa Mesa Care Center-Upland, CA
March 2017 to September 2020
Obtain medical records, daily audits, attend meetings, input diagnosis, contact Medical Doctors for any type of paper work needed.
Finish projects in a timely manner, ensure that nurses are doing correct documentation, attend triple check, process record request, run healthcare insurance, assist business office with processing claims, as well as providing excellent customer service to our clients. Medical Staff Coordinator/ PCA Lead
Terracina Post Acute-Redlands, CA
April 2015 to March 2020
I was responsible for planning, organizing and scheduling workers to ensure that company's labor requirements and needs are fulfilled, IDC-10 coding Assigned nurses daily schedules, ensure the nurses maintained correct nursing hours, quality assurance, attend daily meetings, answer phone calls, while providing excellent customer service.
Education
Master's degree in Business Management
University of Phoenix-Online Campus-Phoenix, AZ
February 2022 to Present
High school diploma
San Bernardino high
Bachelor's in Healthcare administration
University of Phoenix-Online Campus-Arizona
March 2017 to October 2021
Skills
• Growing experience
• Medical terminology
• Dementia Care
• Medical coding
• Medical Billing
• Leadership
• HIPAA
• Financial management
• Management development (7 years)
• Epic
• Behavioral health
• Patient Care
• Cna Certified
• Acute care
• Budgeting
• EMR Systems
• Management
• Alzheimer's Care
• Vital Signs
• Windows
• Care plans
• ICD-10
• Medical records
• Computer skills
• Microsoft Office
• Medical Records
• Customer service
• Human resources (1 year)
• Resident's rights
• Medical Terminology
• ICD Coding
• Medical office experience
• CPT Coding
• Employee Orientation
• Cna Certified, DSD Assistant, Staff coordinator (10+ years)
• Medical Office Experience
• Office manager experience
• Typing
• Computer literacy
• Supervising experience
• CNA (10+ years)
• Quality Assurance
• Recruiting
• Case Management
• Microsoft Excel
Certifications and Licenses
Certification in Infection Prevention & Control
September 2023 to Present
Nursing Facility Administrators Texas Health and Human Services Recognizing and containing outbreaks.
September 2023 to Present
Nursing Facility Administrators Texas Health and Human Services CPR
Certified Nursing Assistant (CNA)
Medical records
Nursing Facility Administrator License
May 2025 to May 2027
Licensed under Chapter 242, Subchapter I, of Texas Health and Safety Code. CNA
January 2010 to October 2022
Nursing assistant certification
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