Payroll Tax Customer Service

Professional Summary

Highly motivated and goal-driven Payroll Professional with extensive

payroll & tax management expertise with a proven track record *************@*********.***

678-***-****

34 Westover Road, SE

Cartersville, GA 30120

for driving process improvements and elevating the payroll customer service experience.

Skills

Work History

Americold Logistics - Sr.HR Payroll Tax Analyst

Atlanta, GA

04/2012 – 4/2025

• Payroll and Tax Processing and Compliance with 10,000 + associates with multiple States, entities and pay cycles.

• Training & Supervision of Payroll Staff Associates

• Payroll Tax Filings and Deposits for 941 I 940 I Federal and State Quarter Filings and W2s

• Monitoring and Recording of all agency notices and tracers with 3rd party provider and government agency to ensure resolution.

• Research and Remain Current with payroll tax compliance laws and regulations.

• Provide recommendations and support for compliance with Sarbanes-Oxley (SOX) requirements. Confirm all controls function as designed.

• Bank & Account Reconciliations related to payroll accounts.

• Validation & Entry of Deferred Compensation, Incentive, Stock Options, and Relocation compensation to wages.

• Pay Card Program Administration

• System Update Review & Testing for payroll, tax, and garnishment functional updates from PeopleSoft Tax Updates & System Enhancements.

• Corporate Payroll Communications to managers and associates relating to payroll and tax updates to ensure upmost level of service to customers.

• Team Management

• Problem Resolution

• Budgets

• Organization

• Regulatory Compliance

• Process Improvement

• Microsoft Outlook and Microsoft

Office Suite

• FSLA Compliance

• Payroll Tax Laws

• Incentive-Based Pay Structures

• Advanced financial analysis

Education

0611986

Kennesaw State University

Kennesaw, GA

BBA: Human Resources Management

0611982

Cass High School

White, GA

High School Diploma

With Honors

AGL Resources- Payroll Associate and Tax Analyst

Atlanta, GA

01 /2005- 07/2011

• Payroll & Tax Processing for major public utility with 2000+ associates With multiple entities and multiple pay cycles.

• Set up, Process & Payment of Federal, State, and Local Taxes and reconcile all tax filings.

• Responsible for all Tax Filings and Deposits.

• Research & Remain Current with Payroll Tax compliance laws and regulations.

• Prepare analysis for Payroll Balance Sheet accounts relating to payroll. Prepare appropriate journal entries as needed.

Systems

• Oracle Fusion Cloud

• Peoplesoft

• ADP Wage Payments & Garnishments / ADP Employment Tax Affiliations

• National Member American Payroll Association

• Certified Payroll Professional- CPP

Interests

• Music

• Photography

Contact this candidate