Medical Assistant Patient Care

Aude Cassandre Sharpe

*****.******@*****.*** • 954-***-****

LinkedIn Profile • Hollywood, FL

Medical Assistant

Patient-centric and compassionate individual with almost 10 years of experience. Proficient in administering medications and taking vital signs with precision. Supportive communicator with patients and a strong team player. Knowledgeable in medical terminology and electronic health records management. Dedicated to providing top-notch patient care and ensuring their comfort. Experienced in scheduling appointments and managing patient referrals. Proven track record of maintaining patient confidentiality and upholding compliance. Strong work ethic and commitment to delivering high-quality healthcare services. Seeking to leverage skills and experience to contribute effectively to a healthcare team. Bilingual in English and French. Areas of Expertise

• Medical/Clinical Duties •

• Records & Assessments •

• Patient Check-in/out •

Professional Experience

Professional Communication

Patient Relationships

Clinical Examinations

• •

•

Medication Administration

Healthcare Compliance

MS Office Applications

Memorial Healthcare system Medical Assistant

Primary Care - Fulltime

• Taking patient vital signs (temperature,

pulse, blood pressure, respiration).

• Obtaining patient medical history and

updating records.

• Assisting physicians with examinations

and procedures.

• Performing basic diagnostic tests (e.g.,

EKGs) and collecting specimens (e.g.,

blood draws).

• Administering medications as directed.

• Preparing and maintaining examination

rooms.

• Following up on reported issues and

assisting with service recovery.

AHF (Aids Healthcare Foundation)

09/2024 to Present

03/2018 to 09/2024

Medical Assistant - Front and Back

Welcome and assist patients during check-in and check-out procedures. Conduct vital sign assessments and administer phlebotomy services as well as injections. Triage patients efficiently and conduct vision and hearing screenings.

● Undertake incoming calls, take messages, and schedule appointments promptly.

● Execute capillary punctures and administer EKGs and ECGs accurately. ● Organize and maintain medical records in a flawless manner.

Liver Institute (AHF) 08/2017 to 12/2017 Medical Assistant - Part-time Managed patient triage alongside administering injections and vaccines. Executed billing for medical procedures.

● Conducted capillary punctures for testing purposes.

● Performed EKGs, ECGs, and PFTs for comprehensive patient care.. AHF (Aids Healthcare Foundation) 12/2016 to 07/2017 Medical Assistant Triaged patients and administered injections and vaccines.

● Completed billing procedures, ensuring a smooth financial workflow. ● Conducted capillary punctures as well as EKGs, ECGs, and PFTs.

Marathon Health 07/2016 to 11/2016 Medical Assistant Part-time Front desk office Welcomed patients and managed patient check-ins/outs. Prioritized patient needs and coordinated incoming calls.

● Recorded messages and followed up with phone inquiries promptly and professionally. ● Scheduled appointments in an efficient manner.

Oscar Mendez, M.D., P.A., Lauderdale Lakes, FL 05/2015 to 04/2016 Medical Assistant - Part-time 07/2015 to 04/2016

Facilitated front and back office procedures and recorded patient vital signs. Executed capillary punctures and conducted EKGs, ECGs, and PFTs.

● Demonstrated proficiency in phlebotomy, administered injections, and conducted vision and hearing tests.

● Oversaw medical records management and ensured exceptional patient care and customer service. Medical Assistant - Externship 05/2015 to 07/2015 Managed front and back office procedures while conducting capillary punctures. Conducted phlebotomy and administered injections, while overseeing medical records.

● Administered patient vital signs and conducted EKGs, ECGs, and PFTs.

● Performed vision and hearing tests and provided top-notch patient care and customer service. Additional Experience

Big Lots, Hollywood, FL Customer Service Associate Arranged stock displays and facilitated transfers. Welcomed customers and assessed their needs in a meticulous manner. Guided customers through purchases, advising on new products and events.

• Promoted and ensured exceptional customer satisfaction through sales.

• Evaluated customers’ issues while ideating and implementing robust solutions to address them. Education

American Institute, Margate, Florida 09/2014 to 07/2015 Diploma Medical Assistant Program

Certifications

American Heart Association CPR/AED & First Aid 2015 Certified Clinical Medical Assistant (CCMA) 2015 Certified Phlebotomy Technician (CPT) 2015

Certified EKG Technician (CET) 2015

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